Reviews
Write a reviewWent to get a jeep wrangler and the place was nice and
Went to get a jeep wrangler and the place was nice and clean! They treated me with respect and like family!! I will recommend this place to anyone looking for a car!
Went to get a jeep wrangler and the place was nice and
Went to get a jeep wrangler and the place was nice and clean! They treated me with respect and like family!! I will recommend this place to anyone looking for a car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Had an overall great experience!
Had an overall great experience! Everything was done quick and love the car! Welcoming family vibe..
Had an overall great experience!
Had an overall great experience! Everything was done quick and love the car! Welcoming family vibe..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Great people, great experience
The whole process was super streamlined and any issue we encountered (going from CT to MA can be troublesome) was addressed and solved by the dealer no questions asked. Honest and friendly guys, great to work with, will definitely come back in the future if I'm ever in the market for a new car.
Great people, great experience
The whole process was super streamlined and any issue we encountered (going from CT to MA can be troublesome) was addressed and solved by the dealer no questions asked. Honest and friendly guys, great to work with, will definitely come back in the future if I'm ever in the market for a new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
great customer service
Very good customer service. Made the whole buying process very easy with no hassle. Would definitely recommend for anyone looking to purchase a car.
great customer service
Very good customer service. Made the whole buying process very easy with no hassle. Would definitely recommend for anyone looking to purchase a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Subaru Outbacks, we bought 3
So very welcoming, accommodating, and personable. We have bought 3 Subaru Outbacks in the last few years, due to one being totalled in an accident. They got us in another one right away and when our car from another seller, head gasket went they got us in another car immediately for a fair price. They get us in for repairs, and fix quickly on top of free oil changes. Good all around people.
Subaru Outbacks, we bought 3
So very welcoming, accommodating, and personable. We have bought 3 Subaru Outbacks in the last few years, due to one being totalled in an accident. They got us in another one right away and when our car from another seller, head gasket went they got us in another car immediately for a fair price. They get us in for repairs, and fix quickly on top of free oil changes. Good all around people.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Unfortunate sequence of events
They seem like nice people but unfortunately There online staff failed to communicate with sales staff after they said they would contact me and wound up selling the truck we test drove to someone else We felt like the rug was pulled out from underneath our feet Not having the opportunity to do any business with them I have no stars
Unfortunate sequence of events
They seem like nice people but unfortunately There online staff failed to communicate with sales staff after they said they would contact me and wound up selling the truck we test drove to someone else We felt like the rug was pulled out from underneath our feet Not having the opportunity to do any business with them I have no stars
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Mercedes Benz
I want to thank Jason for a great customer service . I loved my truck Jason was very helpful have no problems with it . I recommend people to go here same day they will make things happen if they did for me they will for u .
Mercedes Benz
I want to thank Jason for a great customer service . I loved my truck Jason was very helpful have no problems with it . I recommend people to go here same day they will make things happen if they did for me they will for u .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Standby their cars
Bought a 2007 Forester from Vernon Auto in September. It was no pressure purchase. Al let me take my time making the decision. The AC compressor was shot and it was replaced before pick-up. About 3 weeks after taking delivery one of the transmission cooler lines blew. The car was towed back to Vernon Auto. They fixed the line without any questions at no charge. Since then I have periodically taken the Forester (and my other cars) to them for service. They have been fair and provide good service. It was a high mileage vehicle when we bought at about 160,000. It's needed few things here and there, but we have put about 50,000 miles on it over the past 27 months -- with just a few reports. My only complaint about the Forester purchase was the car had not been cleaned very well before pick-up. When I'm in the market for another car I'll be giving Vernon Auto a chance to earn repeat business.
Standby their cars
Bought a 2007 Forester from Vernon Auto in September. It was no pressure purchase. Al let me take my time making the decision. The AC compressor was shot and it was replaced before pick-up. About 3 weeks after taking delivery one of the transmission cooler lines blew. The car was towed back to Vernon Auto. They fixed the line without any questions at no charge. Since then I have periodically taken the Forester (and my other cars) to them for service. They have been fair and provide good service. It was a high mileage vehicle when we bought at about 160,000. It's needed few things here and there, but we have put about 50,000 miles on it over the past 27 months -- with just a few reports. My only complaint about the Forester purchase was the car had not been cleaned very well before pick-up. When I'm in the market for another car I'll be giving Vernon Auto a chance to earn repeat business.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Used SUV
What a great experience, Jason and his crew are great, hand you the keys for a test drive no pressure. Your decision. Have had my SUV for a month now and no complaints
Used SUV
What a great experience, Jason and his crew are great, hand you the keys for a test drive no pressure. Your decision. Have had my SUV for a month now and no complaints
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Veteran
Great people to do business with, no pressure. Jason and his brother are honest , good buying experience
Veteran
Great people to do business with, no pressure. Jason and his brother are honest , good buying experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase