ZRV Auto Inc.

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(67 reviews)
Visit ZRV Auto Inc.
Sales hours: 8:00am to 7:00pm
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Sales
Monday 8:30am–6:30pm
Tuesday 8:30am–6:30pm
Wednesday 8:30am–6:30pm
Thursday 8:30am–6:30pm
Friday 8:30am–6:30pm
Saturday 8:00am–7:00pm
Sunday Closed

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(714) 766-2847 (714) 766-2847

Inventory

See all 25 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since March 2024.
ZRV Auto Inc. is a family-owned and operated car dealership located in the heart of the city of Brea. Throughout the past decade ZRV Auto Inc. has satisfied thousands of customers by providing quality new and pre-owned cars and trucks for sale or lease at affordable prices.

Our core values at ZRV Auto Inc. are quality commitment integrity and customer satisfaction. We treat the need of each individual customer with paramount concern. We know that you have high expectations as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence.

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(67 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Looking for a very specific car.

I was looking for a very specific car and ZRV had most of the options I wanted. That's when I got in contact with Zora. Zora is the kind of car salesman I would definitely do business with. Zora was prompt, clear, and very responsive in helping me find the precise car I was looking for. I would recommend this business.

5.0

Looking for a very specific car.

I was looking for a very specific car and ZRV had most of the options I wanted. That's when I got in contact with Zora. Zora is the kind of car salesman I would definitely do business with. Zora was prompt, clear, and very responsive in helping me find the precise car I was looking for. I would recommend this business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

AMAZING !

The entire process of working with Zora was incredibly communicative, accommodating, and easy. He even stayed late at the dealership since I had to fly in. He took good care of us and made sure the vehicle I purchased had everything I needed and did a double-check before we left the dealership. Thank you for everything!

5.0

AMAZING !

The entire process of working with Zora was incredibly communicative, accommodating, and easy. He even stayed late at the dealership since I had to fly in. He took good care of us and made sure the vehicle I purchased had everything I needed and did a double-check before we left the dealership. Thank you for everything!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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4.0

A little high on price but the customer service was good....

A little high on price but the customer service was good. Should have come with some kind of warranty even if its only a few days

4.0

A little high on price but the customer service was good....

A little high on price but the customer service was good. Should have come with some kind of warranty even if its only a few days

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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5.0

Owner and service people were friendly, efficient, and...

Owner and service people were friendly, efficient, and helpful. Transaction was completed quickly and auto was in excellent condition and priced fairly.

5.0

Owner and service people were friendly, efficient, and...

Owner and service people were friendly, efficient, and helpful. Transaction was completed quickly and auto was in excellent condition and priced fairly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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2.0

Please fix my paperwork

Started off positive but 5 months later and I still have no title. Even with COVID it should not take this long. I can’t drive my car it is inconvenient to have to pay people and you own a car fix my paperwork ZRVAuto

2.0

Please fix my paperwork

Started off positive but 5 months later and I still have no title. Even with COVID it should not take this long. I can’t drive my car it is inconvenient to have to pay people and you own a car fix my paperwork ZRVAuto

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Clean Facilities, Clean Cars, Great Service

Such an amazing dealership! Found the car I wanted on Car.com and went to go check it out. Made a 2pm appointment with Zora for inspection and test drive. Upon pulling up to the dealership we noticed that there was no lot. All the cars are kept inside. I thought that was great because it keeps the cars clean and protected. We saw the Audi A4 that we were interested in and man was it clean. It was a 2008 with only 70k miles on and it was immaculate. We inspected the car and Zora just let us do our thing. He didn't hover over us like some other dealers. He left is alone and just popped in every now and again to see how we're doing. Zora let my wife and I take the car for a test drive while he stayed at the dealership. After the test drive we fell in love with the car. We worked out an amazing deal!!! Zora was willing to listen to our offer and we came up with the right numbers. This entire time we felt absolutely no pressure. Zora was attentive, patient and professional. A day later an oil sensor warning light came on. I called Zora and even though the car was sold as is with no warranty he told us to bring the car back and he would take care of it. He brought it to a certified mechanic and replaced the part with a genuine OEM Audi sensor free of charge. Problem solved. I mean who does that. If your interested in buying a new car come check out ZRV Auto. Clean facilities, clean cars, no pressure, great deals.

5.0

Clean Facilities, Clean Cars, Great Service

Such an amazing dealership! Found the car I wanted on Car.com and went to go check it out. Made a 2pm appointment with Zora for inspection and test drive. Upon pulling up to the dealership we noticed that there was no lot. All the cars are kept inside. I thought that was great because it keeps the cars clean and protected. We saw the Audi A4 that we were interested in and man was it clean. It was a 2008 with only 70k miles on and it was immaculate. We inspected the car and Zora just let us do our thing. He didn't hover over us like some other dealers. He left is alone and just popped in every now and again to see how we're doing. Zora let my wife and I take the car for a test drive while he stayed at the dealership. After the test drive we fell in love with the car. We worked out an amazing deal!!! Zora was willing to listen to our offer and we came up with the right numbers. This entire time we felt absolutely no pressure. Zora was attentive, patient and professional. A day later an oil sensor warning light came on. I called Zora and even though the car was sold as is with no warranty he told us to bring the car back and he would take care of it. He brought it to a certified mechanic and replaced the part with a genuine OEM Audi sensor free of charge. Problem solved. I mean who does that. If your interested in buying a new car come check out ZRV Auto. Clean facilities, clean cars, no pressure, great deals.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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1.0

lack of communication, dealer wasting my time

I'm trying to buy a used car and the dealer is playing games. They say they "finance anyone" which is a lie because they are demanding more down payment money to get the car. Refusing to communicate. Yesterday they tell me to talk to them today, and today I talk to them and they refuse to talk. Its like they are rejecting my business and aren't trying to sell cars. Waste of time.

1.0

lack of communication, dealer wasting my time

I'm trying to buy a used car and the dealer is playing games. They say they "finance anyone" which is a lie because they are demanding more down payment money to get the car. Refusing to communicate. Yesterday they tell me to talk to them today, and today I talk to them and they refuse to talk. Its like they are rejecting my business and aren't trying to sell cars. Waste of time.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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5.0

Thank you

Z Worked very hard to get me in my car of choice. He even stayed later to accommodate me for this time of purchase. Great inventory of vehicles and loved the service. Thank you Z!

5.0

Thank you

Z Worked very hard to get me in my car of choice. He even stayed later to accommodate me for this time of purchase. Great inventory of vehicles and loved the service. Thank you Z!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

No Nonsense Experience

My husband and I have been looking for a vehicle for several weeks. We have been to large and small dealerships alike, and we never felt like the salesmen cared about our needs one way or the other. However, Zora at ZRV Auto was very personable, open, and honest with us. There was no pressure whatsoever, and the buying experience was quick and easy. His facility is clean and tidy and that says a lot about someone. We highly recommend Zora to anyone looking for a no nonsense approach to buying a used car.

5.0

No Nonsense Experience

My husband and I have been looking for a vehicle for several weeks. We have been to large and small dealerships alike, and we never felt like the salesmen cared about our needs one way or the other. However, Zora at ZRV Auto was very personable, open, and honest with us. There was no pressure whatsoever, and the buying experience was quick and easy. His facility is clean and tidy and that says a lot about someone. We highly recommend Zora to anyone looking for a no nonsense approach to buying a used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

GOOD DEAL!

Just bought the car so doesn't have much to say yet but got the car that I want and zora was honest and gave me a quick and objective service different than the other dealers. From what a saw they are trustful and do the best to give you a good deal working with the possibilities.

5.0

GOOD DEAL!

Just bought the car so doesn't have much to say yet but got the car that I want and zora was honest and gave me a quick and objective service different than the other dealers. From what a saw they are trustful and do the best to give you a good deal working with the possibilities.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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