Nissan of Cool Springs

4.6
(2,349 reviews)
Visit Nissan of Cool Springs
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–2:00pm
Sunday Closed Closed

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New (615) 280-8642 (615) 280-8642
Used (615) 307-8314 (615) 307-8314
Service (615) 392-4757 (615) 392-4757

Inventory

See all 348 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since June 2011.
Nissan of Cool Springs is your friendly Nashville Nissan dealer for new & used vehicles, service, and financing. We offer all the latest Nissan models like the Titan, Altima, Pathfinder, Rogue, and Armada at great prices. Our Nissan Dealership offers:
Friendly & Knowledgeable Sales Staff
Huge Variety of New & Pre-Owned Vehicles
Flexible Financing for All Kinds of Credit
Quick Reliable and Efficient Service Center

We take pride in being part of the Greater Nashville community and we continually contribute to local organizations and take part in community events.

Call us at 615-924-8956 today!
Tennessee's #1 Nissan Dealer!

Service center

Phone number (615) 392-4757

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–2:00pm
Sunday
Closed

Meet our employees

View all 20 employees View less employees

Reviews

4.6
(2,349 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nissan of Cool Springs from DealerRater.

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5.0

New Sentra

I came one day to look for a new sentra as I plan on giving my 2016 one to my grandson. It?s reliable, and I feel it is a safe car for a new driver. Francisco was very helpful and showed me available options. I came back a few days later, he remembered me, and introduced me to the proper person to complete the paperwork.

5.0

New Sentra

I came one day to look for a new sentra as I plan on giving my 2016 one to my grandson. It?s reliable, and I feel it is a safe car for a new driver. Francisco was very helpful and showed me available options. I came back a few days later, he remembered me, and introduced me to the proper person to complete the paperwork.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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3.0

My service review on Nissan Rogue 2020 Rogue

My journey started in 11/2023. My Bluetooth not syncing with cell properly. Pain $200 for diagnostic. They didn't reporting ussue. Blue tooth still not working, went back to Nissan. Still not working, audio tech suggested it was my service provider, gave Verizon, AT&T, T-Mobile, Sprint as choice said Cricket was not compatible. I went changed service to AT&T and had to buy another phone, still didn't work. Went back to Nissan. Then got told after aa more detailed inspection I need a module in my radio, the cost $2,600. I am not pleased. I had paid for a new phone two weeks prior from Cricket which they wouldn't refund me because it was over 7 days of purchased.

3.0

My service review on Nissan Rogue 2020 Rogue

My journey started in 11/2023. My Bluetooth not syncing with cell properly. Pain $200 for diagnostic. They didn't reporting ussue. Blue tooth still not working, went back to Nissan. Still not working, audio tech suggested it was my service provider, gave Verizon, AT&T, T-Mobile, Sprint as choice said Cricket was not compatible. I went changed service to AT&T and had to buy another phone, still didn't work. Went back to Nissan. Then got told after aa more detailed inspection I need a module in my radio, the cost $2,600. I am not pleased. I had paid for a new phone two weeks prior from Cricket which they wouldn't refund me because it was over 7 days of purchased.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Cathey, We would love the opportunity to discuss this situation with you. Please contact one of our Service Managers at your earliest convenience, Brandon Judge @ 615-823.7178, ext. 2034, or Mark Hepler @ 321.947.6454.

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5.0

Review

Fantastic. Top marks for cleanliness, customer service. I was treated like a long lost friend even though I purchased my vehicle elsewhere.

5.0

Review

Fantastic. Top marks for cleanliness, customer service. I was treated like a long lost friend even though I purchased my vehicle elsewhere.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Kenneth, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you. Regards, Mark Hepler (615) 790-2500

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5.0

Excellent experience!

Excellent experience! Francisco was very easy to deal with and very professional! Financing was easy and quick! I would definitely buy from Cool Springs Nissan again!

5.0

Excellent experience!

Excellent experience! Francisco was very easy to deal with and very professional! Financing was easy and quick! I would definitely buy from Cool Springs Nissan again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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1.0

I had a very bad experience with Nissan of cool springs.

I had a very bad experience with Nissan of cool springs. I spoke on the phone with the sales man Fransico about the deal. He then had me talk with Alex the manager and we came to a agreement on the phone. I explained I wanted to come in and sign the paperwork without haggling. He told me no problem to come on up. I did and when I got there and was taken to the finance room it started. They could do this or that but couldn’t do the agreement we made on the phone. I walked out and went to Matthew’s Nissan in Clarksville and bought a new car.

1.0

I had a very bad experience with Nissan of cool springs.

I had a very bad experience with Nissan of cool springs. I spoke on the phone with the sales man Fransico about the deal. He then had me talk with Alex the manager and we came to a agreement on the phone. I explained I wanted to come in and sign the paperwork without haggling. He told me no problem to come on up. I did and when I got there and was taken to the finance room it started. They could do this or that but couldn’t do the agreement we made on the phone. I walked out and went to Matthew’s Nissan in Clarksville and bought a new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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5.0

Nissan of Cool Springs

I am very happy with my brand new Nissan Armada! I had a great experience at the Nissan of Cool Springs ! Thank you

5.0

Nissan of Cool Springs

I am very happy with my brand new Nissan Armada! I had a great experience at the Nissan of Cool Springs ! Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Paulina, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. Best Regards, Amber Amarx (615) 861-8514

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5.0

2013 Nissan

Great fast service. I bought this car from this dealer 11 years ago and they have always given great service.

5.0

2013 Nissan

Great fast service. I bought this car from this dealer 11 years ago and they have always given great service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Jill, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. Regards, Mark Hepler (615) 790-2500

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5.0

Excellence service at Cool Springs Nissan

Quick, efficient, professional, and quality service. I can see why they're rated so highly. I will be returning there for all my Nissan vehicles service and repairs. Easy to highly recommend this service department and superb staff.

5.0

Excellence service at Cool Springs Nissan

Quick, efficient, professional, and quality service. I can see why they're rated so highly. I will be returning there for all my Nissan vehicles service and repairs. Easy to highly recommend this service department and superb staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Steve, thank you! We take our reviews seriously and are delighted to hear about your visit. At Nissan of Cool Springs we are always striving to do better than your last visit. Regards, Mark Hepler (615) 790-2500

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5.0

My Nissan Pathfinder2024

I purchased my car from Nissan of coolspring. My experience dealing with them was very good. It was very smooth and easy process to deal with them. All staff and their manager is very friendly and easy to deal with. I dealt with Patrick. He is very good salesman. He helped me in whole purchasing process and also after purchase for any further issues. I give him 100% rating for his dealing with me.

5.0

My Nissan Pathfinder2024

I purchased my car from Nissan of coolspring. My experience dealing with them was very good. It was very smooth and easy process to deal with them. All staff and their manager is very friendly and easy to deal with. I dealt with Patrick. He is very good salesman. He helped me in whole purchasing process and also after purchase for any further issues. I give him 100% rating for his dealing with me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Perwaiz, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can to assist you. Have a wonderful day! Thank you, Morgan Staten Owner Loyalty Manager

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5.0

Great service!

Jeremiah, my service guy, was awesome. He handled my repairs and my claim with my extended warranty like a champ. He and others had to stay past closing to complete the paperwork but never acted frustrated. I appreciate Nissan of Cools Springs so much. We have purchased 3 new vehicles from them and always come back for our service.

5.0

Great service!

Jeremiah, my service guy, was awesome. He handled my repairs and my claim with my extended warranty like a champ. He and others had to stay past closing to complete the paperwork but never acted frustrated. I appreciate Nissan of Cools Springs so much. We have purchased 3 new vehicles from them and always come back for our service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Michael, We are so pleased to hear of your experience with Jeremiah and the rest of the staff as everyone hung in there to complete the job so you could take your vehicle home that night and not worry about anything. Customer satisfaction is one of our top priorities and we're so happy to know you were pleased with it. We also want to thank you for the wonderful 5-star review. That means so much to us!

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