Reviews
Write a reviewThe entire experience was great from the moment we walked
The entire experience was great from the moment we walked in the door. Honest, ethical, straight forward staff and buying process. We drove 6 hrs from Montana and would do it again, if we are in the market for a great used vehicle. This is the way that ALL dealerships should be run.
The entire experience was great from the moment we walked
The entire experience was great from the moment we walked in the door. Honest, ethical, straight forward staff and buying process. We drove 6 hrs from Montana and would do it again, if we are in the market for a great used vehicle. This is the way that ALL dealerships should be run.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The best experience purchasing a car- ever!
The best experience purchasing a car- ever! The staff is professional,friendly and helpful without being pushy. They kept the transactions transparent and the experience was pleasant and easy. They were very fair with both the price of their vehicle and the value of our trade-in.They were helpful throughout the process aa well as after everything had been finalized. We were so impressed with the integrity of Archibald's that we took another member of our family there to purchase their first vehicle. They also had an exceptional experience. Archibald's is THE ONLY DEALERSHIP that I would recommend- they're phenomenal!!
The best experience purchasing a car- ever!
The best experience purchasing a car- ever! The staff is professional,friendly and helpful without being pushy. They kept the transactions transparent and the experience was pleasant and easy. They were very fair with both the price of their vehicle and the value of our trade-in.They were helpful throughout the process aa well as after everything had been finalized. We were so impressed with the integrity of Archibald's that we took another member of our family there to purchase their first vehicle. They also had an exceptional experience. Archibald's is THE ONLY DEALERSHIP that I would recommend- they're phenomenal!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent experience working with Jordon.
Excellent experience working with Jordon. He was very courteous and answered all of my questions. I drove from out of town but hadn’t been in contact with anyone. When I arrived I was greeted by Jordon with welcoming smile. I found the truck in excellent shape and in perfect working order. They gave me a fair value for my old truck and made the process fast and easy. Thank you Jordon and Johnny Archibald!
Excellent experience working with Jordon.
Excellent experience working with Jordon. He was very courteous and answered all of my questions. I drove from out of town but hadn’t been in contact with anyone. When I arrived I was greeted by Jordon with welcoming smile. I found the truck in excellent shape and in perfect working order. They gave me a fair value for my old truck and made the process fast and easy. Thank you Jordon and Johnny Archibald!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I found a truck of interest at Archibald's on Autotrader
I found a truck of interest at Archibald's on Autotrader and went there not necessarily expecting to buy a truck that day. Jordan was exceptional in putting together a deal that I couldn't refuse and I left there driving a new truck and leaving my older and well-loved truck behind. This was probably the easiest vehicle purchase I have made. My neighbor has been a long-time customer of Archibald's and I can see why. Thanks, Jordan. I love driving my new Ford F-150! Rich
I found a truck of interest at Archibald's on Autotrader
I found a truck of interest at Archibald's on Autotrader and went there not necessarily expecting to buy a truck that day. Jordan was exceptional in putting together a deal that I couldn't refuse and I left there driving a new truck and leaving my older and well-loved truck behind. This was probably the easiest vehicle purchase I have made. My neighbor has been a long-time customer of Archibald's and I can see why. Thanks, Jordan. I love driving my new Ford F-150! Rich
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They are super nice
While I didn’t end up purchasing a vehicle here, I really enjoyed the shopping experience. Nice people. They care and listen. Give them a try.
They are super nice
While I didn’t end up purchasing a vehicle here, I really enjoyed the shopping experience. Nice people. They care and listen. Give them a try.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Absolute best automotive shopping experience.
I would only recommend Archibald’s, if you want the absolute best auto shopping experience in the world. The staff at Archibald’s goes above and beyond in every way.
Absolute best automotive shopping experience.
I would only recommend Archibald’s, if you want the absolute best auto shopping experience in the world. The staff at Archibald’s goes above and beyond in every way.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best car buying experience
These guys do business differently. I’ve had many experiences at dealerships and this one stood out from the rest. Everyone was super friendly and personable but not pushy! Best car buying experience I’ve had and will come here again and recommend them to anyone.
Best car buying experience
These guys do business differently. I’ve had many experiences at dealerships and this one stood out from the rest. Everyone was super friendly and personable but not pushy! Best car buying experience I’ve had and will come here again and recommend them to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Guy the sales men was amazing to work with, if I ever
Guy the sales men was amazing to work with, if I ever need another car I will definitely go back to him no doubt in my mind. Have already recommended my family and friends to him. Thank you again Guy 😊
Guy the sales men was amazing to work with, if I ever
Guy the sales men was amazing to work with, if I ever need another car I will definitely go back to him no doubt in my mind. Have already recommended my family and friends to him. Thank you again Guy 😊
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
A great place to buy a car.
We visited many dealerships in the Tricities area with varying experiences--mostly good. However, when we arrived at Archibalds, we met Guy. He was friendly, listened, and cared about what we wanted. He was knowledgeable, honest and the right kind of help that we needed to get just what we wanted. Our experience finding and buying a car was excellent. I heartily recommend both Archibald's and Guy if you are looking for a car.
A great place to buy a car.
We visited many dealerships in the Tricities area with varying experiences--mostly good. However, when we arrived at Archibalds, we met Guy. He was friendly, listened, and cared about what we wanted. He was knowledgeable, honest and the right kind of help that we needed to get just what we wanted. Our experience finding and buying a car was excellent. I heartily recommend both Archibald's and Guy if you are looking for a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mike Bond
I recently purchased a car from Archibald's in Kennewick Wash and i was very impressed with their dealership. My sales person was Jordan Archibald who is very knowledgeable and patient to work with if you are in the market to up grade or just in need of another car or pick up go in and check out their huge selection of inventory..
Mike Bond
I recently purchased a car from Archibald's in Kennewick Wash and i was very impressed with their dealership. My sales person was Jordan Archibald who is very knowledgeable and patient to work with if you are in the market to up grade or just in need of another car or pick up go in and check out their huge selection of inventory..
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase