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Absolute best automotive shopping experience.
I would only recommend Archibald’s, if you want the absolute best auto shopping experience in the world. The staff at Archibald’s goes above and beyond in every way.
Best car buying experience
These guys do business differently. I’ve had many experiences at dealerships and this one stood out from the rest. Everyone was super friendly and personable but not pushy! Best car buying experience I’ve had and will come here again and recommend them to anyone.
They are super nice
While I didn’t end up purchasing a vehicle here, I really enjoyed the shopping experience. Nice people. They care and listen. Give them a try.
A great place to buy a car.
We visited many dealerships in the Tricities area with varying experiences--mostly good. However, when we arrived at Archibalds, we met Guy. He was friendly, listened, and cared about what we wanted. He was knowledgeable, honest and the right kind of help that we needed to get just what we wanted. Our experience finding and buying a car was excellent. I heartily recommend both Archibald's and Guy if you are looking for a car.
I recently purchased a car from Archibald's in Kennewick Wash and i was very impressed with their dealership. My sales person was Jordan Archibald who is very knowledgeable and patient to work with if you are in the market to up grade or just in need of another car or pick up go in and check out their huge selection of inventory..
Fantastic customer service
Super clean lot, show room, and staff. Overall a wonderful experience buying here. I would highly recommend over any dealer in the tri-cities. From the moment you hit the lot you are greeted by friendly, very knowledgeable sales people. They do not at all push anything on you.
I had been e-mailing Johnny about a car for a few days. He was very helpful and I felt very good about making the trip to see the car. Drove down from Yakima, on the snowiest day of the year. Car was waiting for me- warmed up and ready to drive. Completed the buying process and left very satisfied.
Great customer service from Johnathon Witherspoon!
I dread the used car buying experience but Archibalds and their representative Johnathon Witherspoon made it both easy and enjoyable. The car was fairly priced to begin with and I got a bit of a deal on top of that. I never felt pressured. Football was on and coffee was brewing. The financing went quickly and I was out the door with a wash and a full tank of gas. This is what it should be like! Good job Johnathon and Archibalds!
2002 Ford Thunderbird
Sales Consultant was Johnathan Witherspoon. Knowledgeable, respectful, going far beyond expectations. Caught a repair needed after the sale and repaired it, character of Johnathan was honorable. Johnathan also made my experience on the test drive enjoyable, showing patience to all my questions and going beyond by taking time to check into all I asked not only by explanations but also showing me and double checking everything. Johnathan called me by phone after the sale to inform me that my license plates arrived and was sending them to me, also to call him any time if I have any questions or concerns with my 2002 For Thunderbird making my experience far more enjoyable than expected. I truly believe Johnathan has a bright future ahead of him and an asset to Archibald's. Thank you Johnathan, it was an honor and pleasure to have you as my sales consultant.
I just bought my dream car from Archibald’s and they made the process so easy!!! I am so turned off by high pressured sales and they are so easy-going and down to Earth! I feel like the sales team is there to assist you and not to force you to buy something!!! I hope to have my car for a few years but I definitely will be going back!!!