PMR Auto

4.0 out of 5 4.0

Reviews

4.0 out of 5 4.0
27 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    November 14, 2020

    PMR is great! I bought a Tesla from Alanna, and even after they found out a fix I requested wasn't under warranty, they paid for the repair themselves!... Amazing customer service! Everyone was super knowledgeable, helpful and friendly. I'd recommend them any day.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    June 23, 2020

    I was never impressed by their integrity as a used car dealership. First off, they order cars from auction that have immense damage, both internally and... externally, then hire extremely cheap repair shops to do superficial work in order to play cover up. If you stop by and see these guys take a look at the cars they keep in the south-west corner of the lot. These are the cars next in line for sale and their appearance is almost always shocking. Ever notice why their cars sit on the lot out front for a whole year before selling? Go drive one, you'll find out why.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    December 27, 2019

    We had a great experience here. We feel like we got an excellent deal. We were given the car fax report by them. The process was really quick. There were... no annoying document fees and other charges that you get from a big dealership. I accidentally paid them an extra $1000 which they were honest enough to return to me. We were very satisfied.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    January 15, 2019

    Brad and Dean buy structurally damaged cars from auctions that ship in structurally damaged cars from out of state. They specialize in reselling cars... that never had their titles branded. Kevin then hides the damage from potential customers.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    7 people out of 7 found this review helpful. Did you?
  • 5.0 out of 5
    February 28, 2018

    Super low-key sales and service. Never any pressure. Great selection inventory and well worth the drive down from SLC. Kevin (and Dean) were everything... you would hope to expect from an auto sales company. Forget everything you have previously experienced from high-pressure car dealerships. They know what they are doing and take service (even after the sale) to a whole new standard. I had a couple glitches that they took care of immediately a couple weeks later. They took care of financing on-site at an incredible rate and the paperwork didn't take more than 1 minutes. I will NEVER buy a car from anyone else. They have my business for life. Thanks, guys!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 1, 2017

    Purchasing this car was such a good experience. The PMR staff had the car inspected by the Toyota dealership and replaced the air filter (the only issue)... for no charge. They also replaced all the mats with Toyota mats, arranged to have the scratches around the driver's side door handle buffed, and washed the car for no charge. I have already referred others to PMR and will return in the future should I need another vehicle.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 4.0 out of 5
    August 17, 2016

    I just bought a Honda Pilot from PMR! It had couple things to fix... But the owners and stuff from PMR helped to get the pilot ready. Great place to buy... a car.. PMR gave me a great deal with the pilot! Had a great experience with PMR. I definitely recommend this dealer!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    March 14, 2016

    I have been through many many car purchases and gone to many dealerships. PMR Auto and staff are by far the best I've ever been too. I purchased a 2011... Honda Pilot from them and have had it for 2 or 3 months and am very pleased. They were all courteous, professional, and didn't feel like a main stream dealership with all the hassles and pushy sales men. They made the experience feel comfortable, and gave any and all information was asked about. They even took the time to explain extra details about warranties, Gap ins, and look up a car that was close to their price to make sure I was getting the best deal. I even went back a few months later because I found out my alignment was off. They didn't have to fix it or even look at it for me because I bought the car as is, but they still looked at it and fixed it free of charge. I would recommend them to anyone and everyone!! Thank you PMR Auto for everything!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 2.0 out of 5
    February 25, 2016

    I bought a car 2 months ago from PMR and have regretted it everyday. The car was in a prior accident which they did not disclose during the buying process.... They show you one page of the Carfax which had that portion blanked out. The car's passenger window and lock didn't work, back brakes and rotors were shot and an oil leak. They fixed the brakes and rotors but who sells a car with this type of mechanical work. If you go here, please ask for the full Carfax, take the car to a mechanic and ask all the questions prior to purchasing

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
    Dealer Response

    As each and every one of our ads says, "The complete CARFAX vehicle history report is also available". We are more than glad to print out the full Car...fax report for every customer. We also encourage every customer who comes in here to take the car to a mechanic. This Acadia was taken as a trade in and you came in shortly after it was traded in and purchased it. You test drove it and bought it AS IS signing all documentation that we were not responsible for any repairs and you obviously felt comfortable enough with the vehicle to not take it to a mechanic first. Despite the fact that we were under no obligation to fix anything post sale, when we found out the door lock and window were not working, and that the brakes were low we repaired all of those items for you at zero cost to you. We were more than glad to do those repairs for you. I am always available to be reached at 801-787-1668 if you would like to discuss further.

  • 5.0 out of 5
    January 13, 2016

    We bought a 2009 Chevrolet Suburban in outstanding condition while also trading in our 2008 Honda Pilot that we bought from them almost exactly 2 years... ago.The process was quick and uncomplicated. The customer service was outstanding!!! We have 3 children all under 4 so long meetings of any kind can be draining on them. Travis was more than accommodating to us and our children. I would recommend this place to anyone looking for great service and great deals!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
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