Braddock Motors

Reviews

4.7
(48 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

Mother

My first time buying. I purchased a Grand Caravan, and Rodney made things so stress free and easy Awesome place to shop for my next auto.

5.0

Great experience

Rodney was a great help in the process Made it easy to do I Bought a used Kona for my daughter at a great price

5.0

Nice Experience!

Most enjoyable experience I have had buying a vehicle. Easy to deal with sales people. Small staff where everyone seems to enjoy working together. We did a lot of research online and found they have the best prices. We drove 2 hours to purchase a vehicle and love it.

1.0

No cash sales, what is that?

I have NEVER been told I could not just BUY a car off a lot. I have cash and just want a car. Not financing or anything that goes with that. We inherited from family member and have money to purchase. It is crazy that I can't just buy a car.

5.0

will return

Chris was great to work with, he made buying our vehicle easy and painless. The next time I need a car I will go back.

1.0

Don't do it

I bought a car from the only honest employee Braddock Motors had. I bought a second only to learn that they don't have any honest employees left. The owner, Mike, insists you have to work with his underlings, they insist you have to work with Mike. Mike has his finance manager, Rodney, negotiate deals, but then violates contracts and ignores everything that Rodney does. In the end, you will be sorely disappointed with any deal you make there.

Dealer response

Please note this customer has had some serious anger issues with my entire staff from the time of delivery. It unfortunately came up yesterday as his car was repossessed for non payment in accordance with the contract he had signed and agreed to at the time of delivery. He was instructed multiple times to communicate with Lisa in the collections department and refused to make proper arrangements with her. Yesterday Mr. Adcock was removed from the premises by the sheriffs office for his behavior to my employees. We are in no violation of our contractual agreement and we hope Mr. Adcock gets the help he needs to become a better person in society.

5.0

Above and Beyond!! A

I must tell you what a Big help Braddock Motors has been to me. I did not purchase a vehicle from them but they helped me straighten out a problem created by a local dealership in town which closed and never processed my title and tags. Rodney (Smiley) and Mike helped get me get a new title somehow and I was able to get legal tags for my Traverse. These guys didn't have to help me but spent several hours with me going over all possible solutions! I have promised them I will only buy from them and my family is currently looking at purchasing vehicles from them! Thanks so much!! Straight honest and Helpful!

Dealer response

Thanks so much for the great review! It was a pleasure meeting you and finding a way to solve the title issue from another dealership. Thanks for allowing us the time to understand what happened and how we could possibly help! We hope you come back to us for your next purchase.

5.0

2018 Hyundai Santa Fe was very happy with the ser.

Chris was great at helping to find the car I wanted and could afford. Fast at getting paper work finished. Our experience at a dealership was great!!!

Dealer response

Thank you Cecelia for the great review!! We are all so happy you decided to purchase from our store. We hope you continue to enjoy your Santa Fe.

5.0

Best DEALER in the AREA! Thank You Phil Schmidt

Braddock Motors is an amazing dealership! I went to a couple of dealers looking for a used car and let me tell you this is the BEST dealership with the BESST people that actually treat you like family! I have never fealt more relaxed in the whole process. There is no pressuring or bullying you into getting a car. There is no gray area, nothing is hidden from you, what you see is what you get. PHIL SCHMIDT is the wonderful sales person who took care of me. He is genuine and honest that actually does everything in every way to help you with what is comfortable for you. He even gave me information and tips to help with credit and financing. One of the best things about this dealer is the person that helps you is in sales and finance!! So you deal with the same person through the whole process!! Who ever helps you I promise you will be 100% satisfied!!THANK YOU BRADDOCK MOTORS!! Special THANK YOU for Phil Schmidt, you are awesome!

Dealer response

Thank you so much for the great review and kind words about Phil. We are grateful you chose to come purchase from our store and really hope you continue to enjoy your vehicle.

5.0

New car

This was my first time purchasing a car and Rodney helped me every step of the way. He made sure I understood the paper work. The process was fast and easy.