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Auto House

(21 reviews)
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Sales hours:
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–5:00pm
Sunday Closed
(812) 864-4054 (812) 864-4054

Reviews

(21 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Above and Beyond!

I recently bought a 14 F-150. A day after I got home I noticed a possible major problem. I contacted auto house, and was told to come in. Took my truck in. They sent it to Ford in town. It was all under warranty. Turned out the problem wasn't covered. Auto house loaned me a truck, not a car, a truck because that is what I bought. They didn't have to do that. Turns out it was a major problem that neither they nor I had caught before I purchased it. Ford would not cover under warranty. Auto house payed for the repair out of pocket to make it right and to make me happy. They honestly went above and beyond to do what was right even though they were under no obligation to do so. I couldn't have been more pleased with the way they handled the transaction. This is the second vehicle I bought there and would do so in a heartbeat again. I hifhghly suggest it. These are down home, family people that know what working for your dollar means to a person. They aren't out to make a dollar. They want to please their customers and that speaks volumes to me. I couldn't recommend their services and people any higher. You won't regret doing business with them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Claire McCray

I thought that they explained the buying process well. I didn't feel pushed into buying anything. Customer service was great.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome

Great experience! Would recommend to friends and family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We appreciate your business, thanks for purchasing from Auto House! We hope to see you in the near future :)

Friendly

Didn't end up buying but the salesmen were very friendly and helpful. Ended up getting a newer model used car from a different dealership that was not available at this location. The place was under construction so a bit of a mess at the time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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14 lexus es350

I just recently bought a 2014 lexus es350 from this store a couple weeks ago and wanted to take the time to thank them for the overall great experience and easy process in purchasing my vehicle. I highly recommend this store! Thanks again guys

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you very much Mike. Thank you for your business.

My R107

Young man who helped me with purchase was very knowledgeable. I asked about previous maintenance and suggested I take the car to my mechanic for a thorough evaluation. Everything he told me about the car (good and bad) was noted by my mechanic. Looking forward to several years of top down driving. I would recommend this dealer to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Fred for your purchase at Auto House. I'm very pleased that you had a great experience, and I look forward to your future business.

Service Excellence!!!

Great overall experience. I was able to find an awesome vehicle and get financed all in the same day. I recommend this dealer to anyone. Ben went above and beyond to make sure I was satisfied. The service was top notch!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Janet for you recent purchase from Auto House. I'm very glad that you had a great experience here and we appreciate your business. We look forward to your future business!

my 2012 bmw 335is

I just bought a black BMW off of Reece a month ago, and just wanted to thank him for all of his help and time. Highly recommend this dealership for anyone looking for a nice BMW.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your purchase, and we look forward to your future vehicle needs!

Get Cars Checked, Over Priced

Looked at a Vehicle had it checked out, It had spray on adhesive on the motor so it wouldn't leak oil, Ac didn't work.. Stated that the vehicle was worth much more than actually worth

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 2.0
  • Quality of repair 1.0
  • Overall facilities 4.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Sorry you didn't have a good experience, we strive for customer satisfaction. I hope we can help you in the near future.

My 2012 Mustang GT 5.0

I have been buying cars for the last 40 years and this was the Best experience I have ever had. They were very nice and seemed to really care about me and the car I was buying. They also followed up on the promises they made prior to the sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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