Reviews
Write a reviewBest car buying experience I have ever had.
Best car buying experience I have ever had. Bought on line for a great price. In person purchase took less than 45 min. Noah Hartz was awesome.
Best car buying experience I have ever had.
Best car buying experience I have ever had. Bought on line for a great price. In person purchase took less than 45 min. Noah Hartz was awesome.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mistake
Not happy! The dealership screwed up my registration and now won't fix it. They say they love their customers and want to build a long-term relationship with them, but apparently that goes away after you sign the check.
Mistake
Not happy! The dealership screwed up my registration and now won't fix it. They say they love their customers and want to build a long-term relationship with them, but apparently that goes away after you sign the check.
- Customer service 2.0
- Buying process 2.0
- Quality of repair 2.0
- Overall facilities 5.0
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Adam Corey and Anderson Subaru did it again!!!!
Adam is an amazing salesman. He is kind, considered, and a gentleman. I was having issues with my 2021 Subaru Forester (which I love), Adam took the time to listen to my issues, and explained in detail what was going on. Adam is friendly, professional and knowledgeable and easy to work with. every time I go see Adam (oil changes) it is wonderful be treated like a Queen, always a greatest experience I have. Adam explaining everything in detail. I will never go to another dealership, Anderson Subaru, the time. I you need a car go see Adam Corey. Talk to Adam. you will not be disappointed. You will leave Anderson smiling and loving the car. Adam is a Rock star! Can't way enough about Adam. Adam -Thank you, thank you so much for solving my issues. I drive away smiling all the way. I highly recommend you go see Adam Corey for your next car or Forester purchase.
Adam Corey and Anderson Subaru did it again!!!!
Adam is an amazing salesman. He is kind, considered, and a gentleman. I was having issues with my 2021 Subaru Forester (which I love), Adam took the time to listen to my issues, and explained in detail what was going on. Adam is friendly, professional and knowledgeable and easy to work with. every time I go see Adam (oil changes) it is wonderful be treated like a Queen, always a greatest experience I have. Adam explaining everything in detail. I will never go to another dealership, Anderson Subaru, the time. I you need a car go see Adam Corey. Talk to Adam. you will not be disappointed. You will leave Anderson smiling and loving the car. Adam is a Rock star! Can't way enough about Adam. Adam -Thank you, thank you so much for solving my issues. I drive away smiling all the way. I highly recommend you go see Adam Corey for your next car or Forester purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Local Subaru dealership comparison.
After dealing with another reasonably local Subaru dealership, I can, without reservation, assure anyone that Anderson Subaru in Pensacola is heads and shoulders above their closest competitor.
Local Subaru dealership comparison.
After dealing with another reasonably local Subaru dealership, I can, without reservation, assure anyone that Anderson Subaru in Pensacola is heads and shoulders above their closest competitor.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Awesome
A great experience from start to finish! Brian and Wayne were friendly, knowledgeable, and weren’t pushy about the sale. In the end, I decided to complete the sale by the next day because I felt confident in the knowledge you provided us. Thanks again!
Awesome
A great experience from start to finish! Brian and Wayne were friendly, knowledgeable, and weren’t pushy about the sale. In the end, I decided to complete the sale by the next day because I felt confident in the knowledge you provided us. Thanks again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the kind words and for taking the time to leave us a review David! We are happy for the opportunity to serve you anytime, and hope you enjoy the ride until we see you again! Adventure On, Sarah & Your Friends at Anderson Subaru.
Abysmal experience
Have patronized this dealership only twice. Will never do so again. In our brief relationship, Anderson Subaru charged me for a fuel induction service without performing the work (I caught the mistake), lied to me, released my maintenance records without my consent, and multiple representatives (including the owner) yelled at me in the course of trying to "help" me. Incredibly unprofessional place. If it weren't for their monopoly on the market, these folks would be selling boiled peanuts on the side of the road. If you must patronize a dealership, drive to Ft. Walton or elsewhere. Better yet, find a trustworthy private mechanic and save yourself the heartburn.
Abysmal experience
Have patronized this dealership only twice. Will never do so again. In our brief relationship, Anderson Subaru charged me for a fuel induction service without performing the work (I caught the mistake), lied to me, released my maintenance records without my consent, and multiple representatives (including the owner) yelled at me in the course of trying to "help" me. Incredibly unprofessional place. If it weren't for their monopoly on the market, these folks would be selling boiled peanuts on the side of the road. If you must patronize a dealership, drive to Ft. Walton or elsewhere. Better yet, find a trustworthy private mechanic and save yourself the heartburn.
- Customer service 1.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Terry, I apologize for your experience. Please feel free to contact Paul Simpson, Sales Manager at (850) 696-1232, or Jeff Green, Parts and Service Director at (850) 696- 1256, again if you would like to further discuss the miscommunication and any other issues you might have experienced with us. We take all our reviews seriously and hope we can get to the bottom of your problem. Adventure On, Sarah & Your Friends at Anderson Subaru.
Rude sales staff
Emails, texts, calls, all the time and rude at that. I would never recommend this place to anyone and people should stay away, unless you love getting spammed every day with texts, videos, calls, and emails by rude sales staff. Not a way to sell anything, and do not respng to this review because there is no way anyone from Anderson Subaru could redeem this dealership in my eyes.
Rude sales staff
Emails, texts, calls, all the time and rude at that. I would never recommend this place to anyone and people should stay away, unless you love getting spammed every day with texts, videos, calls, and emails by rude sales staff. Not a way to sell anything, and do not respng to this review because there is no way anyone from Anderson Subaru could redeem this dealership in my eyes.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi, While it is clear we did not meet or exceed your expectations we appreciate you taking the time to give us feedback to help us better ourselves. We are using your comment to review our processes and see where we can improve. Thanks again for taking the time to leave us a review. Sincerely, Emily & Your Friends at Anderson Subaru
Anderson Subaru
Very courteous staff; prompt service; Will definitely return for all maintenance needs.
Anderson Subaru
Very courteous staff; prompt service; Will definitely return for all maintenance needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
2019 Forester Sport
Very Pleased to say the did a Great Job of Welcoming me to the Subaru Family
2019 Forester Sport
Very Pleased to say the did a Great Job of Welcoming me to the Subaru Family
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Anderson Subaru
Anderson is my new adopted dealership after moving to Florida from the Midwest! Anderson is my kind of dealership, very clean and professional, everyone there is top notch and always very polite and they always dress professional!
Anderson Subaru
Anderson is my new adopted dealership after moving to Florida from the Midwest! Anderson is my kind of dealership, very clean and professional, everyone there is top notch and always very polite and they always dress professional!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase