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A great experience from start to finish! Brian and Wayne were friendly, knowledgeable, and weren’t pushy about the sale. In the end, I decided to complete the sale by the next day because I felt confident in the knowledge you provided us. Thanks again!
Thank you for the kind words and for taking the time to leave us a review David! We are happy for the opportunity to serve you anytime, and hope you enjoy the ride until we see you again! Adventure On, Sarah & Your Friends at Anderson Subaru.
Have patronized this dealership only twice. Will never do so again. In our brief relationship, Anderson Subaru charged me for a fuel induction service without performing the work (I caught the mistake), lied to me, released my maintenance records without my consent, and multiple representatives (including the owner) yelled at me in the course of trying to "help" me. Incredibly unprofessional place. If it weren't for their monopoly on the market, these folks would be selling boiled peanuts on the side of the road. If you must patronize a dealership, drive to Ft. Walton or elsewhere. Better yet, find a trustworthy private mechanic and save yourself the heartburn.
Hello Terry, I apologize for your experience. Please feel free to contact Paul Simpson, Sales Manager at (850) 696-1232, or Jeff Green, Parts and Service Director at (850) 696- 1256, again if you would like to further discuss the miscommunication and any other issues you might have experienced with us. We take all our reviews seriously and hope we can get to the bottom of your problem. Adventure On, Sarah & Your Friends at Anderson Subaru.
Rude sales staff
Emails, texts, calls, all the time and rude at that. I would never recommend this place to anyone and people should stay away, unless you love getting spammed every day with texts, videos, calls, and emails by rude sales staff. Not a way to sell anything, and do not respng to this review because there is no way anyone from Anderson Subaru could redeem this dealership in my eyes.
Hi, While it is clear we did not meet or exceed your expectations we appreciate you taking the time to give us feedback to help us better ourselves. We are using your comment to review our processes and see where we can improve. Thanks again for taking the time to leave us a review. Sincerely, Emily & Your Friends at Anderson Subaru
Very courteous staff; prompt service; Will definitely return for all maintenance needs.
2019 Forester Sport
Very Pleased to say the did a Great Job of Welcoming me to the Subaru Family
Anderson is my new adopted dealership after moving to Florida from the Midwest! Anderson is my kind of dealership, very clean and professional, everyone there is top notch and always very polite and they always dress professional!
Love this dealership, Anderson Subaru, Pensacola, Florida., and everyone who works there. They have the best service department I've ever been to. I have purchased 2 Subarus from here.
Anderson Subaru service is great!
We had a great experience when we bought our Forrester at Anderson Subaru and have always had great service when bringing it in for oil changes and other issues.
On time, on target. Nice facilities. Pleasant people.
As much as I hate dealing with car salesman this was probably my best experience, Adam was great at explaining everything and anything I wanted to know....