Reviews
Write a reviewI have enquired on a BWM X7, They have never returned a
I have enquired on a BWM X7, They have never returned a call nor replied to my query
I have enquired on a BWM X7, They have never returned a
I have enquired on a BWM X7, They have never returned a call nor replied to my query
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Christian made the purchase of our first BMW a wonderful
Christian made the purchase of our first BMW a wonderful experience! He was professional, friendly, patient and informative! He made it the most satisfying automobile purchase of my life! A great salesman selling a great car for a great car company! Well done! We couldn’t be happier!
Christian made the purchase of our first BMW a wonderful
Christian made the purchase of our first BMW a wonderful experience! He was professional, friendly, patient and informative! He made it the most satisfying automobile purchase of my life! A great salesman selling a great car for a great car company! Well done! We couldn’t be happier!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We had an extremely positive and pleasant experience...
We had an extremely positive and pleasant experience purchasing our new BMW from BMW of Maui. Almost everything associated with the purchase was handled professionally, quickly and expertly by Anthony, Drew and Christian; nothing was left to us. All of our questions were answered immediately and honestly. Christian even spent a couple of hours with us explaining all of the features of our new car, especially the extensive electronic attributes! Extraordinarily helpful. Even after the purchase closed, they hung in there with us, following up with post-purchase details and further questions we had. At no point did we have the feeling that all they cared about was the sale. And it was all done with a spirit of cooperation and a smile. We recommend them highly.
We had an extremely positive and pleasant experience...
We had an extremely positive and pleasant experience purchasing our new BMW from BMW of Maui. Almost everything associated with the purchase was handled professionally, quickly and expertly by Anthony, Drew and Christian; nothing was left to us. All of our questions were answered immediately and honestly. Christian even spent a couple of hours with us explaining all of the features of our new car, especially the extensive electronic attributes! Extraordinarily helpful. Even after the purchase closed, they hung in there with us, following up with post-purchase details and further questions we had. At no point did we have the feeling that all they cared about was the sale. And it was all done with a spirit of cooperation and a smile. We recommend them highly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The worst service ever ! I took my car in for an oil...
The worst service ever ! I took my car in for an oil change and told them the engine light was on , and to please check it. I left the car there for few days, and they called me to come to pick it up . I told them please have my car washed, and called them before I left the house to be sure my car was ready. When I got there , they brought out my car is still dirty and I had to wait for them to wash it again. When I left, I noticed the check engine light was still on, so now I need to make another appointment to take care of that. Ron was so rude and unprofessional. They just try to get the most money out of you . Since I worked I car dealership before I knew the BMW of Maui charges you double on the service price . Never going back there again !
The worst service ever ! I took my car in for an oil...
The worst service ever ! I took my car in for an oil change and told them the engine light was on , and to please check it. I left the car there for few days, and they called me to come to pick it up . I told them please have my car washed, and called them before I left the house to be sure my car was ready. When I got there , they brought out my car is still dirty and I had to wait for them to wash it again. When I left, I noticed the check engine light was still on, so now I need to make another appointment to take care of that. Ron was so rude and unprofessional. They just try to get the most money out of you . Since I worked I car dealership before I knew the BMW of Maui charges you double on the service price . Never going back there again !
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Anthony Went Above & Beyond:The Ultimate Professional !!
We were in the market for an upgrade for our 2012 Mini Cooper. After seeing some certified used cars, we decided (with Anthony's help) to leave the Dealership with a gorgeous 2020 metallic gray BMW X1 ! This lease was a doable, too-good-to-be-true option. Yes! Now we're talking one gorgeous driving machine! We adore this car! Anthony made our entire buying experience a very pleasurable Maui afternoon. Anthony is the consummate Hawaiian professional, born and raised--still doing the right thing for his customers. In fact the entire BMW Maui team: Aka, Drew, Noie in sales--YOU GUYS ROCK!!
Anthony Went Above & Beyond:The Ultimate Professional !!
We were in the market for an upgrade for our 2012 Mini Cooper. After seeing some certified used cars, we decided (with Anthony's help) to leave the Dealership with a gorgeous 2020 metallic gray BMW X1 ! This lease was a doable, too-good-to-be-true option. Yes! Now we're talking one gorgeous driving machine! We adore this car! Anthony made our entire buying experience a very pleasurable Maui afternoon. Anthony is the consummate Hawaiian professional, born and raised--still doing the right thing for his customers. In fact the entire BMW Maui team: Aka, Drew, Noie in sales--YOU GUYS ROCK!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent experience and service
I just moved here from Cali and had a great relationship with my service center and didn’t think I would find another great one...I did! Ben took my car and heard my issues and addressed each one with an explanation and recommendation. A good service center and employees are hard to find but Bmw Maui is a good one. I will be purchasing my new Bmw here next year! Dilly dilly
Excellent experience and service
I just moved here from Cali and had a great relationship with my service center and didn’t think I would find another great one...I did! Ben took my car and heard my issues and addressed each one with an explanation and recommendation. A good service center and employees are hard to find but Bmw Maui is a good one. I will be purchasing my new Bmw here next year! Dilly dilly
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service Ben Neubert
Ben is a fantastic new addition to this dealership. A true BMW enthusiast through and through. I fully trust his expert opinions and his advice on keeping my E46 running clean. Thank you Benjamin!
Service Ben Neubert
Ben is a fantastic new addition to this dealership. A true BMW enthusiast through and through. I fully trust his expert opinions and his advice on keeping my E46 running clean. Thank you Benjamin!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ben N is the bomb
Ben was great. Best service center in the USA. The car was done earlier than expected and for less than quoted.
Ben N is the bomb
Ben was great. Best service center in the USA. The car was done earlier than expected and for less than quoted.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service advisor went above and beyond
Ben N is one of the most knowledgeable advisors of ever met. Thanks again for everything Cheers Kc
Service advisor went above and beyond
Ben N is one of the most knowledgeable advisors of ever met. Thanks again for everything Cheers Kc
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great service from BMW of Maui
Recently had my 330XI serviced by BMW of Maui and Ben my service advisor stood out as a shining example of great customer service. A++
Great service from BMW of Maui
Recently had my 330XI serviced by BMW of Maui and Ben my service advisor stood out as a shining example of great customer service. A++
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase