Berglund Chrysler Dodge Jeep Ram

Robbie Hibbs helped us buy our Grand Cherokee, and he was Great to work with! He made the whole process easy, from searching, getting the vehicle here, and even the paperwork! Thanks Robbie!

Eric has sold me three cars already and each one has done me good. The salesman there wonderful. They can all make jokes and are super funny

Matthew and Ryan both helped us find the car we wanted, and needed. Matthew kept in touch, for over a month helping us get into what we wanted. I have never been happier and pleased with an experience. Ryan stuck with us past close just to get us the discount we needed. I appreciate everyone at berglund who helped me and my wife.

It was a hard process to get me into the car I want but they got it figured out for me Matthew was a great help

To Mark Austen I purchased a 3500 Ram with the help of your sales man Donnie in the later part of May 2020. Donnie went out of his way to see that my special order truck was what I wanted. This was at a time when Dodge was just starting back to work from the Pandemic. Donnie had my truck to me by the first of June. There were special needs I wanted added to the truck that he met. I love this truck and the man that helped me get everything I wanted. He is a gift to your sales department. Thank you Donnie and you Mark! Guy Pullen Clifton Forge Va.

Drove from Charlotte NC ready to buy this car. Financing and down payment was already to go. Well they 10k more than advertised. This is very disappointing and they are asking ZO6 convertible money. This is a Grand Sport. There is a Z06 in Rock Hill SC for the same price. They told me to buy that car. No I want a Grand Sport because I do not want a supercharge Corvette because I already have one. Very unprofessional!!!!

Bought a nissan frontier Donnie was my salesman and he did everything he could to help make sure that I would be satisfied and made the process very worry free

Prices are ridiculous on chargers(not even a sunroof option)considering the fuel costs. A basic brand new charger can be ordered starting around $35k(course my build ended up at $38k(about $8k over my budget, why I’m looking for used). I love a hemi but with gas prices having to forget that. I have been looking for a used GT with hood scoop, sunroof, blacktop pkg, not used in rental fleet. (yes I am picky, I know what I want) Being a female should’ve known trying to get help to find one speaking with them(like most dealerships I’ve spoken to) your not taken seriously. Guess I will just keep up my search on my own. Owned a 2014 RT blktop couple years ago til she was hit. It had 176k mi & not 1 bit of engine problems, she was the best car ever!!!

This place Sucks!!!!!. Took my 2500 Ram in for scheduled service. Stood alone on my side of the counter while nine employees talked amounst themselves for 20 minutes before one spoke to me and then told me I was in the wrong place. Took the truck in twice for recalls with a comfirmed appointment and acknowlgement of parts only to be told when I got there they did not have the parts. NO ONE acts like they care about you.

I had a repair made on my wife's 2015 Jeep Cherokee Limited where they replaced the sparkplugs and one fuel injector because I did not have time to do it myself. I have been an auto mechanic, diesel mechanic and aircraft mechanic and I grew up on a farm working on cars, trucks, mowers, tractors and more. So I'm pretty familiar with mechanic work. They did the initial work okay or so I thought, but then our Jeep started leaving a pretty good amount of oil drips on the driveway and was loosing oil at about a quart every 1000 miles. After inspecting it to see the source I realized it was coming from the top of the engine where they did their work, so I took it back to them to figure out what happen. That evening they said that it was "nothing that they did, but the oil cooler directly in the area that they were working was cracked and leaking the oil. They said that they could replace it but parts and labor would be a little over $1,000! After talking for a while with the Service Manager, he said that "the part with over $500 alone basically their cost" and they'd have to get one shipped from another dealership. After a while he said that he could "eat some of the labor expense so the replacement would run me around $700" and initially I was going to do it, but then I decided to check things on my own so I cancelled the repair appointment. I found and bought a brand new OEM oil cooler that looked identical to the one in the vehicle for LESS THAN $100.00 then watched some YouTube videos on doing the job. When I began disassembly I found things that the dealership had broken during their repair work from before and then I discovered that the source of my oil leak was not my oil cooler at all, but rather it was my PCV Valve as the oil was inside the intake plenum which they should have seen when they did the previous job. I replaced the gaskets, oil cooler (only because I already opened it) and PCV Valve in a friends shop taking my time and my total cost was less than $150. Only thing that was a bit tricky was getting a low in. lbs. torque wrench. My wrenches are mostly ft. lbs. Any way if I had gone with their original repair / replacement, then I would have been out over $1,000 and I'd still have an oil leak / consumption problem. They don't really care about customer satisfaction or doing a good job. They just want your money. I won't go back to this dealer.