Berglund Chrysler Dodge Jeep Ram

Reviews

4.3 out of 5 4.3
57 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    August 13, 2018

    I will never buy a car from this Jeep dealer again. Very poor service department. They do not ever answer the phone in the service department and no interest... in customer satisfaction. Forget trying to get a loaner when your car is being serviced! They make it as difficult as possible to get one and avoid phone calls to even attempt to get one! I am sure this place looses a lot of business due to the service advisors!

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    August 3, 2018

    My name is Curtis N. My wife and I purchased a new car from Berglund Chrysler Dodge Jeep Ram. The customer service was excellent. James Hunt was our salesman... and he was wonderful. He totally exceeded our expectations .we searched locally for a car but could not get what we were searching for.James went above and beyond to get us the car we were looking for at the best price possible. it was totally worth the 6 hour drive to pick it up. Thank you Mr. Hunt for your kindness and everything you did to make our purchase as smooth as possible.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • October 1, 2015

    Roy did a great job working with me! He helped me get the car I wanted from the start. Great Service

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Darvis Thank you for taking the time to leave a review about you experience with Berglund Chrysler Dodge Jeep Ram. Enjoy your new vehicle, and please... keep us in mind for any future needs you may have. Thank you again

  • 5.0 out of 5
    July 21, 2017

    We brought our 2017 Pacifica in for its FIRST visit since August 2016 when we bought it. Still not enough mileage for a real oil change, but it was time... for state inspection so we had both the oil change and the inspection. All went well. Tried to find you to speak to you, but you were not available when we were there. Your "neighbor" said you were out for a late lunch, but we couldn't find you earlier and soon thereafter we left. Sorry to have missed you. We love our Pacifica, but are not in the market to replace our 2010 Town and Country at this time. Sandi Kiger

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    April 15, 2017

    Rodney went an extra mile to get a van back from another dealership on a Saturday so we could try it out. We bought the van and we love it. He also... made our loan work so we could drive the van home on a late Saturday afternoon. Thanks for your help .

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    January 9, 2017

    We had a great experience here! I found a Jeep Wrangler online that I was interested in. I sent an email inquiring about it on a Sunday not expecting... anyone to get back to me until Monday because they were closed, but Rodney responded to me within just an hour or so! My husband and I drove in from out of town on Monday and Rodney had it all ready to go for us to take it for a drive. it was exactly what I was looking for. Now it's ours and we couldn't be happier! Rodney was great as well as the gentleman in finance and the GM. Everyone was super friendly. Thanks for a wonderful experience!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    December 14, 2016

    Our salesman was Roy Lax, he was dedicated to us the entire time we were there and helped us be processed through as timely as possible. We love our new... Renegade and are so excited to finally have our new vehicle.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    October 24, 2015

    Ron Bailey is awesome to deal with. We have purchased several vehicles from him. He is relaxed, and makes you feel very comfortable. We would recommend... him to everyone.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Sandy and Mike Thank you for taking the time to leave a review about you experience with Berglund Chrysler Dodge Jeep Ram. We look forward to assisti...ng you with with all your future needs Thank you again

  • 5.0 out of 5
    October 24, 2015

    Very good to deal with, will definitely purchase from them again

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to leave a review about you experience with Berglund Chrysler Dodge Jeep Ram. We look forward to assisting you with with... all your future needs Thank you again

  • 5.0 out of 5
    October 24, 2015

    Good quick service, knowledgeable staff, fast fast fast

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    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to leave a review about you experience with Berglund Chrysler Dodge Jeep Ram. We look forward to assisting you with with... all your future needs Thank you again

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