Excellent Auto Center

This is an outstanding used car dealership. I just cannot say enough good things about them! I have owned many cars and have dealt with many dealerships, but the owner of Excellent Motor Group is by far the very best person I have ever purchased from. He is the most knowledgeable, has the most integrity and honesty, works unbelievably hard, and is the most kind used auto dealer I have ever seen. This is what he did for me: I went down to buy a Ram Promaster cargo van. He worked very hard for me, making calls for about 3 hours to find a lender for me, but my credit wasn't good enough to qualify for the loan. So he showed me a Ford Transit cargo van he had on the lot which was a little older. I still couldn't qualify, so he dropped the price so I could qualify for the loan. Then I tried to pay the down payment with my debit card but couldn't pay the whole amount because of the limit on my card. I called my bank on the mainland to increase the limit, but it still didn't work. Then because of the time difference, my bank closed for the day and I couldn't call back. Then he let me use his computer to login to my insurance carrier's website, but I had trouble getting the lienholder's name and address to show on the insurance binder, so he sat down with me and helped me very patiently to solve the issue and get the insurance binder and my insurance cards and documents printed out. Then he drove me all the way across town to the lender's office, introduced me to the lender and explained the process, then waited for me while I set up my account and got my documents. Then even after the exhausting day, and even with my down payment only partially paid, he graciously let me to pay the remainder the next day, and he even drove me all the way back across town to my apartment. The next day he picked me up at my workplace and drove me to his lot, where I was able to finally pay the remainder of my down payment. He had already finished all of the documents and paperwork, and had also gone down to the dmv to do the temp registration. He also had done the safety and emission inspection, had the oil changed, and filled up the gas tank. Then after he had done all of this for me, he offered to hold the van at his lot until I could find a monthly parking place for it near my apartment. Then the next day after I found a monthly parking spot, I noticed that my name was slightly misspelled on a few of the documents. So I went down to his lot and he got all of the documents corrected very quickly, even while he was in the process of working with another customer. He had the keys ready plus a spare key, and the van was ready for me to drive home. And he did all of this over three days in the rain while major street work was being done right next to his lot. Wow! I recommend this dealer very very highly. I have never seen anyone so knowledgeable, so hard working, so honest and patient as him. The week I was at his lot, he sold 4 cars to customers who had purchased from him over 15 years ago, and now I understand why. When you find a dealer this good, you go back decade after decade. Outstanding.

This is an outstanding used car dealership. I just cannot say enough good things about them! I have owned many cars and have dealt with many dealerships, but the owner of Excellent Motor Group is by far the very best person I have ever purchased from. He is the most knowledgeable, has the most integrity and honesty, works unbelievably hard, and is the most kind used auto dealer I have ever seen. This is what he did for me: I went down to buy a Ram Promaster cargo van. He worked very hard for me, making calls for about 3 hours to find a lender for me, but my credit wasn't good enough to qualify for the loan. So he showed me a Ford Transit cargo van he had on the lot which was a little older. I still couldn't qualify, so he dropped the price so I could qualify for the loan. Then I tried to pay the down payment with my debit card but couldn't pay the whole amount because of the limit on my card. I called my bank on the mainland to increase the limit, but it still didn't work. Then because of the time difference, my bank closed for the day and I couldn't call back. Then he let me use his computer to login to my insurance carrier's website, but I had trouble getting the lienholder's name and address to show on the insurance binder, so he sat down with me and helped me very patiently to solve the issue and get the insurance binder and my insurance cards and documents printed out. Then he drove me all the way across town to the lender's office, introduced me to the lender and explained the process, then waited for me while I set up my account and got my documents. Then even after the exhausting day, and even with my down payment only partially paid, he graciously let me to pay the remainder the next day, and he even drove me all the way back across town to my apartment. The next day he picked me up at my workplace and drove me to his lot, where I was able to finally pay the remainder of my down payment. He had already finished all of the documents and paperwork, and had also gone down to the dmv to do the temp registration. He also had done the safety and emission inspection, had the oil changed, and filled up the gas tank. Then after he had done all of this for me, he offered to hold the van at his lot until I could find a monthly parking place for it near my apartment. Then the next day after I found a monthly parking spot, I noticed that my name was slightly misspelled on a few of the documents. So I went down to his lot and he got all of the documents corrected very quickly, even while he was in the process of working with another customer. He had the keys ready plus a spare key, and the van was ready for me to drive home. And he did all of this over three days in the rain while major street work was being done right next to his lot. Wow! I recommend this dealer very very highly. I have never seen anyone so knowledgeable, so hard working, so honest and patient as him. The week I was at his lot, he sold 4 cars to customers who had purchased from him over 15 years ago, and now I understand why. When you find a dealer this good, you go back decade after decade. Outstanding.

Went to trade my 2013 car for an early 2000's S10. I needed a truck instead of the car. The guy that runs the place has no clue about the condition of the vehicles on his lot. They're junk!! Test drove an S10, steering was loose and shaky, trans had shifting problems and was low on power. I asked if his technician worked on it and he said yes. I told him this thing has problems and shouldn't be sold. He said he had a sonoma and I could try that. Another xxx!! Runs like it's timing is going out!! I asked if any work was done to it and once again, yes. By who? His tech. Didn't even try to test drive. Didn't feel like walking back to my car after it broke down

The dealer had the vehicle and price I was looking for online. The process was fairly simple. There were deficiencies that the dealer did not disclose or repair. The dealer alleged to have had the vehicle inspected and we had to repair the lights prior to driving it home.