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Westcoast Auto Sales

4.9 out of 5 4.9
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 8:00 AM - 5:00 PM

Westcoast Auto Sales Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 9:00 PM

Sunday

10:00 AM - 7:00 PM

Service

Monday

8:00 AM - 5:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 5:00 PM

Thursday

8:00 AM - 5:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since April 2012

Westcoast Auto is an independent pre-driven vehicle dealership located in the heart of southern California. Located 40 minutes north of Los Angeles, WestCoast Auto has the widest and cleanest selection of vehicles in the entire Inland Empire. Each vehicle is hand-selected by experts, goes through a rigorous inspection, and then lovingly detailed before making it out to the lot. Years of building relationships with lenders has given WestCoast the ability to get the best rates possible. You just lean back, and let the finance team at WestCoast Auto negotiate the lowest rates for you.

...


Founded over a decade ago by three brothers who wanted to change the industry, WestCoast Auto prides itself on its culture of transparency, honesty and 5-Star customer service. At WestCoast, you are taken care of before, during and after the point of sale, ensuring a positive car-buying experience every time. We don't just sell cars; we sell 5-Star service.

"Quality. Trust. Savings. At Westcoast Auto Sales, these are the words we live by"

Reviews

4.9 out of 5 4.9
1783 lifetime reviews. Includes reviews of Westcoast Auto Sales from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    September 13, 2019

    Everyone at the dealership was very friendly and helpful! They made sure I was taken care of and I love the car I left with. Thomas & Argenis were especially... awesome!

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Argenis Correa

    Finance Director

    (4.9) 454 reviews

    Thomas Henry II

    Product Specialist

    NOT RATED

  • 5.0 out of 5
    September 9, 2019

    At first I wasn't sureIf I got a good deal. I purchased a beautiful hybrid that's only 2 years old, but afterwards I thought the deal wasn't what we agreed... on. I got upset and posted on Yelp how I felt. The dealership had their customer service rep, Olga, contact me to find out why I was upset and what could they do to change it. Mostly I wanted to vent and I felt like they were responsible for my anxiety over the final price. I was surprised by the reaction I got. Olga could have gotten defensive and accused me of not reading the contract I signed. Instead she asked how they could change their procedures, or anything else, to make my experience and the experiences of future customers the best possible. We spoke several times and were going to meet so I could show my paperwork and ask questions. Meanwhile one of the owners contacted me through the Yelp app and offered to let me return the car, at no cost, a week past the 7 day return policy. The weekend before our meeting Olga became severely ill, so again the owner stepped in. I didn't know what to expect and was feeling very anxious. I didn't want to meet with someone who would tell me it was my fault and my responsibility to be more careful signing contracts. Which would have been true but I didn't need to meet the owner just to hear that! Once more I was very surprised. He was very personable and, again, offered to let me return the car at no cost. I showed him my paperwork and he explained some of the charges I didn't understand. In the end I felt like they did care about my experience and wanted to do everything they could prevent others from feeling the same way. I kept the car! Regardless of my reservations concerning the pricing, the car was below blue book value and they financed me for a great rate. I purchased one of the lower priced vehicles they sell, since they have some really expensive cars there, and they did everything they could to make me happy. So yes, I definitely will shop for my next car here.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Albert Aboujaoude

    Finance Director

    (5.0) 390 reviews

    JJ Jabbour

    Finance Director

    (5.0) 131 reviews

    Bassem Hjazi

    Finance Manager

    NOT RATED

    Jonathan Cervantes

    Product Specialist

    NOT RATED

    Olga Kelley

    Product Specialist

    NOT RATED

  • May 6, 2017

    I want to start off with the compassion this place has for the customers. I never once felt pressured for anything when being here and talking with the... sales reps. I had the pleasure of doing business with Rami. He took things at my pace, was very understanding and I felt tried his hardest to get me into the car I so desperately wanted. He kept me updated on the car and walked me through each step making sure I was comfortable and answering my questions to reassure me of what was going on. Then came the gorgeous Vanessa who emailed me during the week to make sure my dream car was still available. When I went into the dealership she introduced herself and sat to talk to me even though I was working with Rami. She was very nice and also made my experience that much better. She honestly cared and I could tell by how passionately she spoke to me and could see it in her eyes. Last came Argenis who tried his hardest to get me the best deal I could handle. He was very professional and walked me through everything. He made the experience very comfortable and I am very pleased with my whole experience here. I would recommend 10/10. My best experience by far with any auto group.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 2, 2019

    I felt comfortable from the moment I walked in. Everybody on the floor was helpful and made sure I was getting the help I needed. Jerry assisted me through... the car buying process. I told him the number I wanted and he made that happen. This was one of the easiest cars I've ever bought. I would recommend west coast auto to anybody that's looking for a great deal and prestine car.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Argenis Correa

    Finance Director

    (4.9) 454 reviews

    Abraham Robles

    Product Specialist

    NOT RATED

    Jerry Payan

    Product Specialist

    NOT RATED

    Yiwen Tang

    Product Specialist

    NOT RATED

  • 5.0 out of 5
    August 11, 2019

    I will start off with saying I buy a new car almost every two years. I do my research, find what I want and then do the dreaded all day buying experience... that usually comes at the end. When I went to Westcoast Auto Sales they were NOT my usual experience. There was no haggling. No let's pretend I beat you up back and forth on pricing. They knew their price I knew their price. They even went up on the trade in amount after discussion of my current vehicle. They were completely transparent about the financing options. Jonathan and Argenis were above and beyond the best. Quickest and best buying experience I've ever had. Definitely earned my repeat business.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Argenis Correa

    Finance Director

    (4.9) 454 reviews

    Jonathan Cervantes

    Product Specialist

    NOT RATED

  • 5.0 out of 5
    August 2, 2019

    The Dealership is really welcoming, great atmosphere. The Staff are awesome. Luis helped me get my dream truck and I couldn't be happier. Will definitely... recommend Westcoast auto sales.. -Jackiie

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Luis Calle

    Product Specialist

    (5.0) 27 reviews

  • 5.0 out of 5
    July 15, 2019

    Jerry from the start helped me every step of the way, did everything he could. Very friendly, whole staff made us feel welcomed. I am still thankful they... were able to make it all happen. Definitely recommend going to WCA!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 24, 2019

    Excellent customer service, professional and friendly. Quick and direct transaction with no haggling to sell you something you don't want. Patrick Lowe... even went out of his way to follow us back to our place so we could give him our down payment. Every one there was friendly and worked as a team to make you feel at home. Would definitely buy another vehicle from them!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Patrick Lowe

    Product Specialist

    (5.0) 5 reviews

    Argenis Correa

    Finance Director

    (4.9) 454 reviews

    Ali Hijazi

    General Manager

    (4.9) 76 reviews

  • 1.0 out of 5
    April 6, 2019

    Really disappointed after reading positive reviews and attempting to purchase a car for the advertised price. I'm wondering if many of these reviews are... fake. Once I got there I found out the price they advertise is not the selling price. They add "upgrades" like window tinting and car tracking devices , but don't tell you until you get there. Prepare to pay at least $1200 more than the listed price. Also they say the prices are nonnegotiable, though I did try negotiating because of the baiting and lack of transparency. The salesman actually said to me, "Do you think we are a xxxxty place trying to deceive you?" This man as well as the business show a serious lack of character. I am an honest reviewer, and have over 37,000 readers on Tripadvisor. You can trust that what I wrote is fact.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    2.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    March 17, 2019

    Patrick was really helpful through the entire car buying process. He helped me buy my first car and i was completely satisfied with my purchase. The entire... staff including Ali and Argenis were very helpful as well. I could see myself going through this dealership again for a future purchase for myself or somebody in my family. 10/10

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Patrick Lowe

    Product Specialist

    (5.0) 5 reviews

    Argenis Correa

    Finance Director

    (4.9) 454 reviews

    Ali Hijazi

    General Manager

    (4.9) 76 reviews

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