Westcoast Auto Sales

Everyone at the dealership was very friendly and helpful! They made sure I was taken care of and I love the car I left with. Thomas & Argenis were especially... awesome!

At first I wasn't sureIf I got a good deal. I purchased a beautiful hybrid that's only 2 years old, but afterwards I thought the deal wasn't what we agreed... on. I got upset and posted on Yelp how I felt. The dealership had their customer service rep, Olga, contact me to find out why I was upset and what could they do to change it. Mostly I wanted to vent and I felt like they were responsible for my anxiety over the final price. I was surprised by the reaction I got. Olga could have gotten defensive and accused me of not reading the contract I signed. Instead she asked how they could change their procedures, or anything else, to make my experience and the experiences of future customers the best possible. We spoke several times and were going to meet so I could show my paperwork and ask questions. Meanwhile one of the owners contacted me through the Yelp app and offered to let me return the car, at no cost, a week past the 7 day return policy. The weekend before our meeting Olga became severely ill, so again the owner stepped in. I didn't know what to expect and was feeling very anxious. I didn't want to meet with someone who would tell me it was my fault and my responsibility to be more careful signing contracts. Which would have been true but I didn't need to meet the owner just to hear that! Once more I was very surprised. He was very personable and, again, offered to let me return the car at no cost. I showed him my paperwork and he explained some of the charges I didn't understand. In the end I felt like they did care about my experience and wanted to do everything they could prevent others from feeling the same way. I kept the car! Regardless of my reservations concerning the pricing, the car was below blue book value and they financed me for a great rate. I purchased one of the lower priced vehicles they sell, since they have some really expensive cars there, and they did everything they could to make me happy. So yes, I definitely will shop for my next car here.

I want to start off with the compassion this place has for the customers. I never once felt pressured for anything when being here and talking with the... sales reps. I had the pleasure of doing business with Rami. He took things at my pace, was very understanding and I felt tried his hardest to get me into the car I so desperately wanted. He kept me updated on the car and walked me through each step making sure I was comfortable and answering my questions to reassure me of what was going on. Then came the gorgeous Vanessa who emailed me during the week to make sure my dream car was still available. When I went into the dealership she introduced herself and sat to talk to me even though I was working with Rami. She was very nice and also made my experience that much better. She honestly cared and I could tell by how passionately she spoke to me and could see it in her eyes. Last came Argenis who tried his hardest to get me the best deal I could handle. He was very professional and walked me through everything. He made the experience very comfortable and I am very pleased with my whole experience here. I would recommend 10/10. My best experience by far with any auto group.

I felt comfortable from the moment I walked in. Everybody on the floor was helpful and made sure I was getting the help I needed. Jerry assisted me through... the car buying process. I told him the number I wanted and he made that happen. This was one of the easiest cars I've ever bought. I would recommend west coast auto to anybody that's looking for a great deal and prestine car.

I will start off with saying I buy a new car almost every two years. I do my research, find what I want and then do the dreaded all day buying experience... that usually comes at the end. When I went to Westcoast Auto Sales they were NOT my usual experience. There was no haggling. No let's pretend I beat you up back and forth on pricing. They knew their price I knew their price. They even went up on the trade in amount after discussion of my current vehicle. They were completely transparent about the financing options. Jonathan and Argenis were above and beyond the best. Quickest and best buying experience I've ever had. Definitely earned my repeat business.

The Dealership is really welcoming, great atmosphere. The Staff are awesome. Luis helped me get my dream truck and I couldn't be happier. Will definitely... recommend Westcoast auto sales.. -Jackiie

Jerry from the start helped me every step of the way, did everything he could. Very friendly, whole staff made us feel welcomed. I am still thankful they... were able to make it all happen. Definitely recommend going to WCA!!

Excellent customer service, professional and friendly. Quick and direct transaction with no haggling to sell you something you don't want. Patrick Lowe... even went out of his way to follow us back to our place so we could give him our down payment. Every one there was friendly and worked as a team to make you feel at home. Would definitely buy another vehicle from them!

Really disappointed after reading positive reviews and attempting to purchase a car for the advertised price. I'm wondering if many of these reviews are... fake. Once I got there I found out the price they advertise is not the selling price. They add "upgrades" like window tinting and car tracking devices , but don't tell you until you get there. Prepare to pay at least $1200 more than the listed price. Also they say the prices are nonnegotiable, though I did try negotiating because of the baiting and lack of transparency. The salesman actually said to me, "Do you think we are a xxxxty place trying to deceive you?" This man as well as the business show a serious lack of character. I am an honest reviewer, and have over 37,000 readers on Tripadvisor. You can trust that what I wrote is fact.

Patrick was really helpful through the entire car buying process. He helped me buy my first car and i was completely satisfied with my purchase. The entire... staff including Ali and Argenis were very helpful as well. I could see myself going through this dealership again for a future purchase for myself or somebody in my family. 10/10