Skye Auto Haus, LLC

Don’t buy an auto train warranty from them, the warranty company does not honor their policy. We bought a car that had a bad engine and needed to be replaced. One week after the purchase! My mechanic said dealer had to have known about the engine before they sold the car.

Travis came in early to accommodate my schedule to test drive a Crosstrek. Traded fairly for my vehicle. No nonsense transaction. Super pleased. Mechanics on hand. Super fast process when buying a car during a pandemic

It’s so rare these days that I have an exceptional customer service experience, so I wanted to share this one with anyone considering a Subaru (or anyone around Asheville looking for a car.) I was in the automotive business for years, and I rarely met a dealer who runs his business like this guy. From the first contact (via email) with Skye Autohaus in Weaverville, the service was top-notch. I visited the dealership several times to check out different cars, and each time I showed up, the folks were friendly and helpful. The cars were ready to go, even started and heated, ready for my test drive, on a particularly cold day. It didn’t matter that Travis had the “deal” due to a referral (meaning, he was my salesperson). I was helped by Ed, Kristen, and Rob, the owner. Kristen delivered the car I chose, even though she won’t see the commission from it. I highly recommend her and Ed, whom I worked with the most. Dennis, who details the cars, was around and provided great information, as well. Everyone I interacted with was super friendly and personable; that’s important to me. The car I settled on is a real beauty. One of the things that makes Skye Autohaus exceptional is that they buy great cars to begin with, and go over each with a fine toothed comb, taking care of everything they possibly can before they sell it. My 2013 Outback Premium has a new transmission, new tires and new brakes. It was clean as a whistle on delivery, and the experience from start to finish couldn’t have been better. With the money I saved on the car, I purchased an extended warranty that will cover it for another 3 years. The Keurig was always ready to go, and they even have half and half in the fridge (none of that fake crap)! No pressure, no haggling. They hand you the keys to any car you’re considering, let you look it over, take it for a drive. They’re available for questions, but they don’t push anything on you. They know they have great cars and that if you don’t buy the car, someone else will. I really can’t say enough good things about the folks at Skye Autohaus. And, they ship their cars ANYWHERE, so you don’t have to live in Weaverville (Asheville) to get a great car at a great price. AND, they're going to consign my Volvo, so I don't have to deal with selling it. I'll pay them to detail it, they'll take care of a couple of small repair items at wholesale, list the car on every website they advertise their cars on, show the car, and complete the deal! All for only $400! Thanks, Skye Autohaus, for one of the best car buying experiences EVER! I love my ‘new to me’ Subaru Outback!

It was a huge mistake to purchase from Skye Autohaus. I came here with my partner to help her buy a new car. They're unprofessional and staffed by uncertain, unknowledgeable individuals. One associate alluded to our relationship with ill-timed and highly inappropriate jokes, stereotyping us and queer individuals. The owner conducted himself in extremely poor taste, yelling at my partner over the phone and talking over her concerns. On the whole, they have handled issues with a disorganized process and immature interpersonal skills. Their mechanics also conducted a shoddy inspection on our car, passing severe issues and missing major problems all together. They also have a low standard for "not rusty." If you do want to buy a car from this dealership, have it inspected by a 3rd party mechanic! Also, do not be afraid to negotiate with them or have a real Subaru specialist estimate the car for you. Skye will fudge about value and the quality of "the work" they've put into it. As for the "90 day warranty," it will not cover tow costs, even if the tow costs are caused by the dealership not having itself together and sending you to two different mechanics. While it's true that office is cozy and they have a fair selection of Subarus, I would absolutely not recommend this dealership to anyone.

I bought my Subaru Forester about a little over a month ago. A new resident to Weaverville going to Skyhaus Auto was a great decision. From the first time I walked in the door my needs were addressed. Travis, Ed, & their mechanic Dennis show genuine and honest customer care. I am grateful for their going the extra mile to ensure my safety and satisfaction as they take care of my auto needs. I would recommend Skyhaus Auto to anyone who wants the integrity and services of their team. Grateful & Blessed.. Thanks gentlemen for all you do!!!

When me and my dad went to this dealership you just get that warm welcome feeling they all are very friendly and make the process very unpainful simple and easy I would recommend this auto dealer to anyone that is looking for a replacement car

5/27/17 I bought a 2010 Subaru Forester to replace my 2010 Subaru Forester that was totaled last month. Subaru's of this age are hard to find, especially since mine was low mileage and in great shape, but Skye Auto Haus has the best selection. They are proud "specialists in used Subarus", so their sign says, and I believe they are. They are not high pressure sales people. They were very helpful to me on the phone several times and on site. The vehicle I chose had an unexpected problem and they got it fixed within a few hours, which matters when you've driven a couple of hours to see the car. If you want a used Subaru they're great.

We really appreciate the quick and helpful service we received from Ed & Travis at Skye Auto Haus in Weaverville, NC. We would highly recommend them !!!

We visited here when we were looking for a car for our daughter to drive to ASU and even though we ended up going a different route, Ed was very helpful in answering all of her questions and advising appropriately. We would recommend him and this dealership to anytime looking for a car!! THANK YOU

A friend recommended Skye Autohaus to me and I am so thankful I reached out to them first before a big dealership. It was an easy process and I wasn't sitting in there all day. Love my new Crosstrek!