Skye Auto Haus, LLC

3.7 out of 5 3.7
Rectangle 48
Sales
Service Closed

Skye Auto Haus, LLC Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

9:00 AM - 6:00 PM

Tuesday

9:00 AM - 6:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 6:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since June 2006

Thank you for visiting Skye Autohaus! Located just outside of Asheville, NC, we are proudly the largest independent dealer selling pre-owned Subarus in the South. Every vehicle has been through a certified 100 point inspection, comes with a clean CarFax and a standard 90 day/4500-mile warranty. We price our vehicles very fairly as any NADA.com search or dealership comparison will show. There is no need to stress about negotiating a fair price with us.

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We are proudly celebrating our 11th year in business and would love to have the opportunity to earn your business. Thank you for considering us for your next pre-owned vehicle!

"Finest selection of Pre-Owned Subarus in the South!"

Reviews

3.7 out of 5 3.7
54 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    July 18, 2018

    It’s so rare these days that I have an exceptional customer service experience, so I wanted to share this one with anyone considering a Subaru (or anyone... around Asheville looking for a car.) I was in the automotive business for years, and I rarely met a dealer who runs his business like this guy. From the first contact (via email) with Skye Autohaus in Weaverville, the service was top-notch. I visited the dealership several times to check out different cars, and each time I showed up, the folks were friendly and helpful. The cars were ready to go, even started and heated, ready for my test drive, on a particularly cold day. It didn’t matter that Travis had the “deal” due to a referral (meaning, he was my salesperson). I was helped by Ed, Kristen, and Rob, the owner. Kristen delivered the car I chose, even though she won’t see the commission from it. I highly recommend her and Ed, whom I worked with the most. Dennis, who details the cars, was around and provided great information, as well. Everyone I interacted with was super friendly and personable; that’s important to me. The car I settled on is a real beauty. One of the things that makes Skye Autohaus exceptional is that they buy great cars to begin with, and go over each with a fine toothed comb, taking care of everything they possibly can before they sell it. My 2013 Outback Premium has a new transmission, new tires and new brakes. It was clean as a whistle on delivery, and the experience from start to finish couldn’t have been better. With the money I saved on the car, I purchased an extended warranty that will cover it for another 3 years. The Keurig was always ready to go, and they even have half and half in the fridge (none of that fake crap)! No pressure, no haggling. They hand you the keys to any car you’re considering, let you look it over, take it for a drive. They’re available for questions, but they don’t push anything on you. They know they have great cars and that if you don’t buy the car, someone else will. I really can’t say enough good things about the folks at Skye Autohaus. And, they ship their cars ANYWHERE, so you don’t have to live in Weaverville (Asheville) to get a great car at a great price. AND, they're going to consign my Volvo, so I don't have to deal with selling it. I'll pay them to detail it, they'll take care of a couple of small repair items at wholesale, list the car on every website they advertise their cars on, show the car, and complete the deal! All for only $400! Thanks, Skye Autohaus, for one of the best car buying experiences EVER! I love my ‘new to me’ Subaru Outback!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    June 21, 2018

    It was a huge mistake to purchase from Skye Autohaus. I came here with my partner to help her buy a new car. They're unprofessional and staffed by uncertain,... unknowledgeable individuals. One associate alluded to our relationship with ill-timed and highly inappropriate jokes, stereotyping us and queer individuals. The owner conducted himself in extremely poor taste, yelling at my partner over the phone and talking over her concerns. On the whole, they have handled issues with a disorganized process and immature interpersonal skills. Their mechanics also conducted a shoddy inspection on our car, passing severe issues and missing major problems all together. They also have a low standard for "not rusty." If you do want to buy a car from this dealership, have it inspected by a 3rd party mechanic! Also, do not be afraid to negotiate with them or have a real Subaru specialist estimate the car for you. Skye will fudge about value and the quality of "the work" they've put into it. As for the "90 day warranty," it will not cover tow costs, even if the tow costs are caused by the dealership not having itself together and sending you to two different mechanics. While it's true that office is cozy and they have a fair selection of Subarus, I would absolutely not recommend this dealership to anyone.

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    Shopped for a new car
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    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you and your partner for driving from S.C. to Skye Autohaus for the purchase of her Subaru. We're proud of the fact that we sell more used Sub...arus than any other dealer in the Southeast, as well as our 4.8 stars on cars.com and 4.3 stars on google. We couldn't have achieved this without lots of hard work and happy customers. We take great pride in the vehicles we provide for our customers, and we take all feedback to heart. We were discouraged by your negative review, particularly given the attention given by Kristen, my salesperson, to ensure a great experience. I've discussed the situation with Kristen, including reviewing the text and email communication between you, your partner and the dealership, dating back to early April. I was happy to see that Kristen went above and beyond to provide exceptional service throughout the process. She was available on her cell phone to answer questions and kept your partner up to date with details regarding paperwork. She was always available, with a smile and a great attitude, weeks after the vehicle was sold. 5 weeks after the car was sold, Kristen asked via text, "Are you enjoying your Forester?!" to which your partner replied, "Yes! I am, it's a great car!" "And thank you!" It seems the real issue is related to oil loss in the vehicle. The vehicle was put through a 100 point inspection by one of our partner mechanics, who take as much pride in their work as we do. As a result, we invested $1,258.53 in parts & repairs to the 2010 Forester, with over 120,000 miles, to bring it up to our standard. Our mechanic did the following before we sold it: replaced antifreeze, timing belt, water pump and tensioner, and headlight. Completed front/rear brake job, replaced calipers/rotors. No oil loss was discovered during inspection. It seems it was 5-6 weeks after the sale before it was discovered. Short of a leak where oil is clearly escaping from the vehicle, the mechanic had no way of knowing the vehicle was losing oil, if it was at the time. In addition to $1200 in repairs before we sold the car, we included at no cost a 90 day/4500 mile warranty. When you contacted Kristen about the loss of oil, 5-6 weeks after the sale, she found the closest mechanic to your home for service. When you replied that this mechanic was closed, Kristen searched for another mechanic in your area. She also gave the option of bringing the car back to Weaverville and one of the mechanics. You both decided to use a mechanic closer to home, understandably. We regret that the outcome of your partner's interaction with the warranty company's mechanic did not meet your satisfaction. I have worked with the warranty company for many years and have several customers who have benefited from it. The folks at GWC will appreciate your feedback regarding their in-network mechanics directly. I have spent a great deal of time trying to get to the bottom of your comments. I'm unable to uncover any inappropriate comments nor any evidence to suggest Kristen was anything but professional and helpful. You even gave the following compliment on May 25, almost 7 weeks after your partner's purchase, as Kristen continued to help troubleshoot the oil loss issue and search for in-network mechanics to help, "we're also at a loss, but we're confident it can be handled, especially with such professional support as you and your team have been!" "As a bisexual female member of the community, I am heartbroken to hear that there was an impression of me stereotyping anyone. I am not sure what comments led you to feel this way. I'm very sorry if you felt uncomfortable. Myself and the dealership are extremely open-minded and accepting of all walks of life. In fact, I accepted the job at Skye Autohaus because of their open mindedness and inclusion of all individuals, regardless of sexual orientation." -Kristen

  • February 28, 2018

    I bought my Subaru Forester about a little over a month ago. A new resident to Weaverville going to Skyhaus Auto was a great decision. From the first time... I walked in the door my needs were addressed. Travis, Ed, & their mechanic Dennis show genuine and honest customer care. I am grateful for their going the extra mile to ensure my safety and satisfaction as they take care of my auto needs. I would recommend Skyhaus Auto to anyone who wants the integrity and services of their team. Grateful & Blessed.. Thanks gentlemen for all you do!!!

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    October 3, 2017

    When me and my dad went to this dealership you just get that warm welcome feeling they all are very friendly and make the process very unpainful simple... and easy I would recommend this auto dealer to anyone that is looking for a replacement car

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    Shopped for a used car
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  • 4.0 out of 5
    May 28, 2017

    5/27/17 I bought a 2010 Subaru Forester to replace my 2010 Subaru Forester that was totaled last month. Subaru's of this age are hard to find, especially... since mine was low mileage and in great shape, but Skye Auto Haus has the best selection. They are proud "specialists in used Subarus", so their sign says, and I believe they are. They are not high pressure sales people. They were very helpful to me on the phone several times and on site. The vehicle I chose had an unexpected problem and they got it fixed within a few hours, which matters when you've driven a couple of hours to see the car. If you want a used Subaru they're great.

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    March 14, 2017

    We really appreciate the quick and helpful service we received from Ed & Travis at Skye Auto Haus in Weaverville, NC. We would highly recommend them !!!

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    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    January 30, 2017

    We visited here when we were looking for a car for our daughter to drive to ASU and even though we ended up going a different route, Ed was very helpful... in answering all of her questions and advising appropriately. We would recommend him and this dealership to anytime looking for a car!! THANK YOU

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    Shopped for a used car
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  • 5.0 out of 5
    January 16, 2017

    A friend recommended Skye Autohaus to me and I am so thankful I reached out to them first before a big dealership. It was an easy process and I wasn't... sitting in there all day. Love my new Crosstrek!

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    Shopped for a used car
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  • 5.0 out of 5
    December 30, 2016

    I really don't feel worthy to write this review because I ended up buying a new vehicle from a dealer in Anderson, SC near my office; however I will review... the service Ed gave me during my shopping. I knew Ed from 30 years or so ago and knew he was selling cars, so when my car died I immediately called him. He sent me his inventory via email and text. I had a budget and he was able to select several that fit my budget. Ed continued t follow up and even sent me the information my credit union needed to get the deal done. The only reason I did not purchase from him is I commute about 400 miles a week and really needed a new vehicle. Ed since has called me and checked in to make sure I was still satisfied with my purchase. I will continue to recommend anyone I know looking for a quality used vehicle, and who needs an honest hard working salesman. Thank you Ed. And yes we need to get together and reminisce about Charleston and Folly Beach.

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    Shopped for a used car
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  • 5.0 out of 5
    October 31, 2016

    Never in my entire car buying experience have I had such and easy process from the low pressure approach to how quick they are in the process. Thanks... to Ed Izlar for all his help in my buying a great preowned Subaru. Much success to you all at Skye Autohaus.

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    Shopped for a used car
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