MGM Imports

Amanda was amazing & service was fast & easy process! Will definitely buy here again! Highly recommend

RUDE - LIARS - FRAUD Failed to provide title after 12-weeks. 09/01/2025, Labor Day, I attempted to purchase a 2014 Hyundai Elantra GT from MGM Auto Sales. Since it was a Holiday all lending institutions were closed, the vehicle was purchased on Credit Cards. (The plan was to refinance upon receipt of the title.) MGM provided a 45-day temporary Tag, that expired on 10/16/2025. Ohio Law requires the dealership to furnish a title within 30-days. which would be approx. 10/06/2025. A title was never received in the 30-day period, and still has not been received. 10/10/2025 a call was made to MGM, about having not received a Title, and I could not speak with anyone who seemed to know what I as talking about. 10/11/2025 another call was made to MGM. I spoke with a female, who failed to identify herself, and was told they did not have the title. I was informed that they would have it sometime next week. (That is over a month ago, and no title has been produced.) When I tried to explain that I was working out of town and the Temp Tag would expire before I got back, I was curtly informed that "I don't know what to tell you, we'll have it next week." At that point the phone went dead, as the other party hung up on me. 10/16/2025 BMV issued a 30-Day Temp tag, which expired on 11/14/2025, because no title had been issued in my name. The standard fee was charged for this service. I was informed it was necessary to file a Complaint with The Ohio Attorney Generals Office. The complaint with the AG's office was subsequently filed. 11/14/2025 BMV issued another 30-day Tag, which will expire 12/13/2025. The standard fee was charged for this service. The AG's office was informed that I wanted to rescind the Contract as provided by the Ohio Revised Code. It is now over 12-weeks since the vehicle was "purchased." Since title hasn't been provided, I am not certain who has title to that vehicle. I am left with a vehicle I a cannot finance, I cannot sell, and have to continue to obtain 30-day tags until this is resolved. While the vehicle is insured, if the vehicle was damaged, could I have it repaired since I do not have title? It is a shame there are no negative Stars!

They could have killed me they sold me a 2012 Serra with a completely gone shock support mount was completely rusted out and didn’t even exist and covered it by the spare tire and tarp. They deserve to go to jail for putting me in 7300$ of dept for a broken truck I traded my only car for a broken one

Don't buy cars from these guys unless you routinely win the lottery. Just lucky if you get an okay car. Oil leaks in transmission and bad brakes and rotors...they knew about it. They promised to share cost of repairs. Phone calls to get reimbursedwent unanswered. Went to dealership many times but owner never there. Cost me 1500 for a 4000 car.

My husband and I purchased a car from Albir at MGM Imports in Loveland. We were assured several times by Albir that the rattling noise which sounds as if it is coming from the engine is in fact the tensioner belt pulley that needed replaced. I suggested (based on my google search) that it was possibly the timing chain and I was told by Albir that Meineke inspected the car and assured us it is not the timing chain. My husband and I did take the car to our mechanic to do all the recommended repairs per the Meineke report provided by Albir at MGM. We replaced the brake pads and rotors all around (brake light was on), replaced the tensioner pulley and both belts, the mechanic did see that the harmonic balancer was in terrible condition so that was replaced as well. $1,169.47 later the engine noise is still there and in fact the noise is a result of the timing chain per the mechanic. A month later MGM Imports mechanic to confirm the timing chain and the water pump needed replaced. I was told by Albir at MGM Imports that I needed to purchase the parts which would cost $700 - $800 and I was given an estimate from Meineke for the labor. I was told Albir at MGM Imports wanted Meineke to do the labor so they can warranty it and I was given an estimate of $1,168.98. I was told by Albir at MGM Imports I would pay half and MGM Imports would pay half. Albir said if the car is dropped off for repair on a Friday by 6pm we would be able to pick the car back up Saturday by end of business. I asked multiple times if I could just have the car worked on by my mechanic that I trust and Albir at MGM Imports insisted he said “I can trust my mechanic, if my mechanic do it for me I can trust my mechanic and I give you warranty. Even if the engine broke in half I will tell you bring it back to me.” I find out Meineke isn’t doing the repair as I was told by Albir with MGM Imports he said Meineke isn’t comfortable doing the repair. I was assured MGM Imports would offer the same warranty that Meineke offered which is 3 months from the repair date (5/16/19). After repair was completed the mechanic didn't put oil back in the car so the engine locked and needs replaced. MGM REFUSES AFTER THE OWNER SAID HE WOULD.

Sells faulty cars. Do not buy from this place. They are liars they say they will fix problems just to get the sale, then never fix them. Even owner did not take care of problem. Con artist.

Worst dealer I've even been to. Yelled and screamed in front of customers because they were caught trying to scam me. Lost 2 customers that night. Sells faulty cars. See google reviews, their cars usually die quickly.

Called on a car, never got a call back. Called again 2 days later and couldn't understand a word of his "English". On 4 car sites it shows this car has been there since May. He said it took that long to get the car ready. Also asked about the 100+ mileage difference and why he hasn't updated his website to show correct mileage. He said the website is from when it was bought (as if it's that hard to change the site). He took another phone call as I was on the phone and had no idea if he was talking to me or the other person. I asked his best cash price and would not tell me. He made me offer first, and I finally did. He then said "let me tell you something". Ahhh, no. The only thing to tell is how awful this place is! No wonder why they had to change names and had to pay people for fake 'good' reviews.

The process was easy and the people were helpful and nice. He let us take the car for a drive and he gave us the run down on it. He filled up the gas tank as well before we took it home.

Good place. Easy to deal with! Didn’t hover around you like most dealerships. Worked with me and got a car. Thanks so much! Appreciate it