Reviews
Fabulous customer service
I continue to purchase ford products over the past 25 years because of the quality research and development and technology which they are continually making changes for the good iPad Porsches Mercedes and GMC products I found ford Products to be the most practical and best in the class for my every day needs in my business and for my family
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, Steve Crevling; GSM; screvling@friendlyfordlv.com; (702) 870-7221
Dream Fulfilled
I was instantly greeted at the door, and was with the same salesman through the whole process. Colin was friendly, personable, and had a great sense of humor. (You have to with myself and my cousin!) He worked hard to get me the deal that I wanted and made sure I drove off the lot fulfilling a promise to my dad and leaving with my dream car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Colin made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, Steve Crevling; GSM; screvling@friendlyfordlv.com; (702) 870-7221
Install battery
Brought For Explorer in for new battery. Service Tech was very helpful and took good care of us. Wait time was very reasonable and wait room was cool and comfortable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive review, Evelyn and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Steve Crevling; GSM; screvling@friendlyfordlv.com; (702) 870-7221
A lot time waiting muchisimo tiempo de espera
Realmente extenuante el tiempo de espera. Llegue 8:20 y Sali de ahí dos horas Despues 11:20. Horror!! Esperaba estar ahí menos tiempo. Para el siguiente servicio, considerare dejar mi auto y regresar.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I'm sorry to hear about the wait. Our customers’ time is valuable to us, and I am disappointed to hear your recent visit wasn't as timely as you would have hoped. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Steve Crevling; GSM; screvling@friendlyfordlv.com; (702) 870-7221
Lightning fast service on my The Works service.
Great people, great service. I'll be back! Friendly greeting. Quick checkout. Faster service then I expected. Friendly Ford was great on a Saturday morning.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Friendly Ford's Service Department. Sincerely, Steve Crevling; GSM; screvling@friendlyfordlv.com; (702) 870-7221
All was very good on all ends.
All was very good on all ends. Larry was very professional and knowledgeable. We have dealt with him before and came in to find him. The only problem with buying a car is how long all the paper work takes.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Sincerely, Steve Crevling; GSM; screvling@friendlyfordlv.com; (702) 870-7221
Best vehicle purchase experience we've had!
Everything about this experience was fantastic! From the beginning to the end, we were happy and satisfied, and our family is loving our new car! The following individuals made our vehicle purchase fun, exciting and entertaining... Jason Hulse, Joe Christensen & John Sergeant. Those guys were awesome! *Joe...Our son said "Thank you for the Gatorade & Kit kat!"
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for this marvelous review and congratulations on your new car! We are so pleased that Jason, Joe, and John were able to provide you with such exceptional service. Take care! Sincerely, Steve Crevling; GSM; screvling@friendlyfordlv.com; (702) 870-7221
Absolutely Pleased
We had great service from the time we pulled up to the time we drove off! Thank you all for your continued Great Services, we will be back again! :)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Friendly Ford's Service Department. Sincerely, Steve Crevling; GSM; screvling@friendlyfordlv.com; (702) 870-7221
love friendly ford and all the staff
but please stop sending me all these surveys to fill out... its been a pain in my butt... but thank you to Aram and Grig for being fast and efficient
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Steve Crevling; GSM; screvling@friendlyfordlv.com; (702) 870-7221
Service
I would definitely recommend Friendly Ford to everyone they are very accomadating to your needs. Jarrod Winslow is an excellent service writer. He will everything he can to satisfy your needs
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the awesome feedback! Jared is an excellent service advisor and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, Steve Crevling; GSM; screvling@friendlyfordlv.com; (702) 870-7221