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I brought my 3 series in for some issues after buying it from a different dealership out of state. It is still under warranty. Making the appointment was... easy and the service was performed without any issues and finished within hours. I was impressed by the level of customer service and the overall appearance and cleanliness of the dealership and its commitment to the safety of its customers during this pandemic.
Michael, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. If you ever need anything else, please ...feel free to give us a call or stop by. Have an awesome day!
Thank you Kayla fir your help with my service. The visit was very nice.
Thank you for taking the time to let us know how we did. We hope you have a great day!
The moment we arrived we were greeted by Bruce, A fantastic sales associate who walked us through and was excited to help us . Every question was... answered even when we called back days afterwords . Fantastic experience !
I chose to wait outside in our Covid environment! Even supplied me with a chair. Very efficient and safe checking and checkout.
Bruce, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.
Not happy no loaners for short service . Waiting area pleasant and service concierge was very helpful Overall good experience
Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Outstanding service rep, giving nothing but personal attention. Kayla is the best
Frank, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see ...you on the road.
I called to request an appointment to service my car because it failed to star, I was able to bring my car next day and I received an Excellent Services
Rodrigo, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe ...travels!
First maintenance on BMW . Service advisor was pro customer and her ability to make time to hear your concerns were valuable . She also provided reminders... of upcoming sale events For car accessories and would assist with the sale . Very pleased with the advisor as my former advisor has moved on to another dealership and she made everything run smoothly.
Hi there, thank you so much for sharing your positive feedback about your experience, James! Please don't hesitate to reach out if there's anything ad...ditional we can do for you, and have a great day!
Arrived early, my vehicle "sat" for approximately 40 minutes, before scheduled work was initiated. Work was completed in a timely matter. I requested... that "she" not be washed, as I had done a 4 hour wash/detail on her a couple of days before. Hood and grille area had oily residue. Driver's side floor mat was filthy. Exterior was dusty. No excuse.
Hi Ricardo, we regret to hear that your recent experience was anything less than exceptional. Our General Manager would like to help turn your experie...nce around. If you're willing, please contact our GM at (520) 549-2167 to discuss what we can do to help.
Very happy with service advisor, price, and time taken.
We are pleased to hear you had such a positive experience with us, Dennis! If you need more help, our team is available to talk -- safe travels!