Pellegrino Auto Sales Hours
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Absolutely fantastic and easy going experience. NO pressure whatsup ever and helpful through the entire process. Look no further - cleanest, most helpful... dealership in area.
I happened upon this dealer while looking for a convertible to replace the one I had traded in to purchase a new car for my wife. Guy had a Chrysler 200... convertible that I bought. The experience was easy and without surprises. I had to travel from the Ithaca area to find a suitable match for what I wanted but Guy made the process very easy. Thanks Guy!
I found Pellegrino Auto Sales through a vehicle online and stopped in for a test-drive. I spoke to Joe on the phone prior to my arrival and he helped start... the process before I even arrived. When I met him at the dealership, he was friendly and easy to talk to. The entire buying process was comfortable and went smooth from beginning to end. Joe was very fair and transparent throughout the process. We called back to buy the car that day and had it in our possession in less than 2 days! The team there was friendly and helpful throughout the entire process, exceeding our expectations. This was by far one of the best and easiest experiences in purchasing a vehicle; I will gladly suggest them to friends and family and will be reaching out again when I need my next vehicle.
So happy with my car from Pellegrino!!! These brothers know how to run a business!! From the moment I walked in the door they were so accommodating and... understanding not to mention the 2013 Nissan Rogue I got is gorgeous and the price was more than fair! I???m so pleased I will definitely be giving all my car buying business to Pellegrino in the future and refer everyone I know to go there!! Thanks guys!!!
Erin, Thank you so much!!! We appreciate your kind words and business. Anything we can do for you in the future, please don't hesitate to call. Thank...s, Guy Pellegrino Pellegrino Auto Sales
I saw this M-Benz on Cargurus - excellent price with low miles and fully equipped as stated which more than met my expectations- when we called there was... absolutely no pressure from Guy Pellegrino - we arrived the next day to look at it and were met by friendly and helpful staff including Joe and Guy Pellegrino - My new vehicle was inspected, cleaned with an oil change completed on our arrival to take possession - super fast and easy way to buy a vehicle :)
Thank you so much for your review. I'm glad you are happy with the Mercedes and your experience with my dealership. Anything we can do for you in th...e future, please call on us. thanks again, Guy Pellegrino Pellegrino Auto Sales
I went there to purchase a truck, got pre-approved and found a truck that I fell in love with. I went to get the deposit and bring back my paperwork after... discussing with my wife. I got in my vehicle to drive there and JOE PELLEGRINO let me know that they had SOLD the very same truck that he was selling to me and that I was on my way to pay! It was GONE! So i decided to give them one last shot at finding a truck.. found yet another one that I decided to settle on... after i test drove it, and wasted my time, he then decided to let me know it was a little out of my price range and he wanted a trade- in, another $500 down on top of what I was already willing to put down, and an additional $150 a month! DON'T YOU THINK THAT SHOULD HAVE BEEN IMPLIED BEFORE DRIVING IT??? NOPE!! The communication was horrible, customer service was despicable.. 3 times he was chit chatting on his phone, I test drove a truck and when I got back he was assisting multiple other people before he even looked my way again, leaving me to feel as if i was nobody and I was wasting his time... HE WASTED MINE! I work 6- 12 hour shifts a week and this was my only day off to take care of this... This place is a joke and only out to gouge your pockets. They are unprofessional and the run around was absolutely ridiculous!
Mike, I'm sorry the truck you fell in love with sold. These things unfortunately happen when there is no deposit. I hope you understand that like Mc...donald's doesn't hold hamburgers, we do not hold cars. If there is no deposit, there is no sale. I can't tell you how many times people tell me they are gonna purchase and fail to do so. Deposits are made for commitment purposes that solidifies that you want to do business. You originally started this process on Wednesday September 12th and came in Wednesday September 19th to leave us a deposit and move forward. I personally sold the truck on Tuesday September 18th. I inquired with my office manager if it was sold. There was no deposit in house so therefore there was no sale. As far as your disappointment, I'm truly sorry but we tried to get you into another truck that was similar. But unfortunately it was an LT model and not an LS. This truck is more money. Nothing I can do about that. We did the best we can for you and I'm sorry it isn't good enough. I wish you best of luck in your search and I'm sorry we couldn't help you. Best Regards, Guy Pellegrino Pellegrino Auto Sales
I hate buying vehicles, but I have to say that this was one of the easiest, no hassle, buying experiences that I have ever had. Joe was a true professional... and explained everything in detail, offered warranties but did not push them, a simple no and he moved on. The vehicle was immaculate and the process complete and vehicle delivery same day. I would highly recommend this dealership if you are in the market for a used vehicle.
Thanks for your review. This what we are after, making the experience enjoyable and easy. Anything we can do for you in the future, please call on ...us. thanks again, Guy Pellegrino Pellegrino Auto Sales
We saw this Yukon on Cargurus - excellent price with low miles and fully equipped as stated which more than met our expectations- when we called there... was absolutely no pressure from Joe Pellegrino - we arrived the next day to look at it and were met by friendly and helpful staff including Joe Pellegrino - we would definitely buy from Pellegrino Auto sales again - our new vehicle was inspected, cleaned with an oil change completed on our arrival to take possession - super fast and easy way to buy a vehicle :)
Sherrie, Thank you so much for your most kind review of my dealership!!! I appreciate your business and if there is anything we can do for you in the ...future, please don't hesitate to call. thanks again, Guy Pellegrino Pellegrino Auto Sales
Saw the car I really wanted on the web sight, went in and Joe set up a test drive for me. Drove the car, talked with Joe about financing, filled out application.... On Sept 5th I drove out of the dealership after only about 1 hour with my new to me Subaru. Thank you Joe and everyone at Pellegrino's for a GREAT car buying experience. This is the second car I have purchased from Pellegrino's and it won't be the last. Thanks again for fantastic service.
Celinda, Thank you for your review!!! I appreciate your continued support of my dealership and if there is anything I can do for you in the future, pl...ease don't hesitate to call. thanks again, Guy Pellegrino Pellegrino Auto Sales
Had to find a car for my daughter and found Pellegrino on Cargurus. From the minute I contacted them to completing the deal their communication was excellent.... Drove out Tuesday (2+ hours) drove the car and came back with my daughter Friday to pick it up. Very laid back and no pressure deal. By far the easiest car buying experience I have had to date. Will be back in the future. Keep up the great job you are doing! Thanks Rob
Rob, Thank you so much for the great review!!! Also, I appreciate you driving from such a great distance to business with us. Honestly its flattering.... If we can help you with anything in the future, please call on us. thanks again, Guy Pellegrino Pellegrino Auto Sales