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Eden Motor Group

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (15 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (15 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Good sales person !!!

I went there to look around then I met a sales man who was Jay, very nice and honest. There were around 40 cars in the lot, I was looking for an economic car such as Honda or Toyota. He assisted me to get a car easily. My credit wasn't good enough and my down payment was about $2000. I bought a Civic very reasonable price with financing. I really appreciate Jay and Eden Motor. The car is working well makes me happy while I'm driving. I'm very satisfied of this purchase and I would recommend you to buy a car from Jay. I hope this review help you who wants to buy a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

THANK YOU,

Good Service

Ive recently bought a car from them at the western branch and the service was great welcomed me like family they asked and offered if i wanted some coffee or water and answered all my questions to whatever ive asked they had alot of different selections of cars and also financed me quick and easily very helpful sales person that knew everything that a dealer should know overall i would definetaly buy another car from them in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

THANK YOU.

my own experience

I just purchased a used Mercedes-Benz M-Class from this dealer, very professional and pleasant experience. Good at price and negotiable. The car is clean and ready for test drive when we arrived, and the entire sales process is flawless. I recommend to deal with their sales manager Charles, he is honest and customer oriented.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

THANK YOU.

They are the Swindlers!!

I purchased used 2003 BMW XI in 2010 from the Olympic branch. The car was owned by branch head sale person, and they told me the car has no accident and he was 2nd owner. Even they showed me fabricated Carfax whcih did not occur any previous accident reported on the car. However, the car had major accident in 2009 and owned by 6 more person inpreviously. After that I also learned that they are frequently cheat customers.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Horrible Service. A Waste of Our Time!

I called the evening before and the morning of our test drive to make sure the vehicle was available. I was told it was on the lot...we arrived and had to wait 20 minutes (at least) for the car to be driven to the lot. The entire time they kept telling us it would be there in "5 minutes". That alone told me they were dishonest. When the car arrived it was dirty and full of junk! The owner apparently was using the car as his own while it was unsold. They didn't even bother to clear out the dirty shirt on a hanger and the piles of paper and water bottles all over the backseats! We couldn't even get back there to check it out. We were on the verge of laughter because we felt like we were driving a dirty old man's car! Then...to top it all off, they wouldn't budge on the price (not even $100.) WHAT A WASTE OF OUR TIME!

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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