Eden Motor Group

3.6 out of 5 3.6
13 reviews

Average Rating

3.6 out of 53.6
13 lifetime reviews.
this dealer

Reviews

  • 5.0 out of 5
    December 3, 2012

    I just purchased a used Mercedes-Benz M-Class from this dealer, very professional and pleasant experience. Good at price and negotiable. The car is clean... and ready for test drive when we arrived, and the entire sales process is flawless. I recommend to deal with their sales manager Charles, he is honest and customer oriented.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 4 found this review helpful. Did you?
    Dealer Response

    THANK YOU.

  • 1.0 out of 5
    January 23, 2012

    I purchased used 2003 BMW XI in 2010 from the Olympic branch. The car was owned by branch head sale person, and they told me the car has no accident and... he was 2nd owner. Even they showed me fabricated Carfax whcih did not occur any previous accident reported on the car. However, the car had major accident in 2009 and owned by 6 more person inpreviously. After that I also learned that they are frequently cheat customers.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    19 people out of 20 found this review helpful. Did you?
  • 1.0 out of 5
    July 30, 2011

    I called the evening before and the morning of our test drive to make sure the vehicle was available. I was told it was on the lot...we arrived and had... to wait 20 minutes (at least) for the car to be driven to the lot. The entire time they kept telling us it would be there in "5 minutes". That alone told me they were dishonest. When the car arrived it was dirty and full of junk! The owner apparently was using the car as his own while it was unsold. They didn't even bother to clear out the dirty shirt on a hanger and the piles of paper and water bottles all over the backseats! We couldn't even get back there to check it out. We were on the verge of laughter because we felt like we were driving a dirty old man's car! Then...to top it all off, they wouldn't budge on the price (not even $100.) WHAT A WASTE OF OUR TIME!

    2.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    17 people out of 22 found this review helpful. Did you?