Jenkins Hyundai of Leesburg

1. Trustworthy 2. Professional 3. Friendly 4. Diverse 5. Reliable 6. Transparent 7. Innovative 8. Efficient 9. Knowledgeable 10. Customer-focused 11. Competitive 12. Community-oriented 13. Experienced 14. Quality 15. Supportive

Do yourself a favor and find a new dealerahip!! Don't buy a new car from here and especially don't use their service department!!! Save yourself the headaches!!!

Please save yourself the headache and avoid this dealership at all costs. Quality of repairs, poor communication, rude and nasty are just some of the reasons to stay away.

I’ve been debating over writing a review, but I decided to go ahead. I purchased a car from Jenkins in Feb.. I won’t give all the details but I was pressured, not given information until after the purchase was made and lied to in the end by the sales person. The sales manager was also no help. I blame myself to some extent for letting them pressure me (that’s the reason I gave them a 2 star rating and not just 1) I have been a loyal customer for many years and have purchased at least 4 cars there from a former sales person, but I will not buy another car at that dealership.

Darrel has worked with my parents for years and they have always had easy, seamless transactions. He has always been kind and respectful. Highly recommend.

Had my Santa Cruz serviced today. Everyone nice and professional. Wait not bad. Place was clean. Cost was high but it is a dealership and I know they are high. When I went to pay, found out they charged 3% fee for credit cards. I don't like add on fees and I asked about it. I was told the company, Dealer Merchants Services (DMS) that handles their accounting charges it and besides everyone charges fees. I looked up DMS. They work only with Auto Dealers. Their primary purpose is to save dealerships credit card fees by passing them on to customers and teach dealerships how to make it palatable to customers. So DMS makes money, the dealership saves money all by charging the customer more money. Luckily as a customer I don't have to be screwed like that if I make the right choice. And that choice is not to take my car back to this dealership or any other dealership that is contracting with DMS.

I would not take your vehicle here for service. The service department will lie and try to get you to pay for things that don't even need to be fixed. I will never bring my vehicle here again, even if it's the last auto shop open on Earth. Steer clear and save your money.

I am not writing about the Dealership I am writing about the 2023 Hyundai Santa Cruz that we both bought back in may of 2023 ( we bought two new ones same time ) I am writing to tell you that my was little over $39.000 and now with 5,500 miles on it and not a yr old I was offer to sell or trade one was $20,300 and two was little over $30,000 so just to say I will never buy a Hyundai again.sorry just my view on this I would lose over $10,000 just something to thing about .thank you

Keith and Chris took great care of us. We came in with a buget in mind and they were able to work with us to bring the price to meet our offer.

Every department I had a dealing with was bad experience. From the sales man John krain, finance Robbie Baraso, service department, to top dog Ian Sowers. Not one of these people told me the truth. I wondered why there was so much lying. Than I spoke with Mr. Sowards and found the answer. He lyed to me and therefore I could see the problem. He has instilled lying and deceit into the dealership There needs to be a big change in this dealership, starting at the top.