Reviews
Write a reviewWhen I talked to someone about the Mini and asked about
When I talked to someone about the Mini and asked about its history, I was told that they would send me the car fax and the history of what had been done to it. They never did, and they said the car was sold... Makes one wonder about the integrity of the place and their vehicles. As for Cars.com when I have used your inquiry form only one out of 6 ever reached out to me about the vehicles Cars.com they were advertising.
When I talked to someone about the Mini and asked about
When I talked to someone about the Mini and asked about its history, I was told that they would send me the car fax and the history of what had been done to it. They never did, and they said the car was sold... Makes one wonder about the integrity of the place and their vehicles. As for Cars.com when I have used your inquiry form only one out of 6 ever reached out to me about the vehicles Cars.com they were advertising.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great buying experience
Only just bought my first vehicle from this business today. The managed to get my payments even lower than I thought possible. They were pleasant to work with. I was in and out in about 3 hours. I haven’t yet needed the warranty so I cannot comment on that aspect.
Great buying experience
Only just bought my first vehicle from this business today. The managed to get my payments even lower than I thought possible. They were pleasant to work with. I was in and out in about 3 hours. I haven’t yet needed the warranty so I cannot comment on that aspect.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great to see a company that still services clients
The vehicle I saw on Cars.com was too good to be true for the cost,until I went to see it in person and meet the wonderful people at Magic Auto. I was supposed to see a couple more cars before making a decision, but the incredible way this dealer ship treated me, convinced me to stop and buy without hesitation. Car WAS too good to be true,but here it was, and priced so well, I didnt hesitate to purchase. Aliyeh is a very special woman, as is the whole family here. No hidden fees, costs and everything was shown before I took the deal. Dont hesitate to visit them, And see the beautiful cars they have here. You will never regret or forget this business.
Great to see a company that still services clients
The vehicle I saw on Cars.com was too good to be true for the cost,until I went to see it in person and meet the wonderful people at Magic Auto. I was supposed to see a couple more cars before making a decision, but the incredible way this dealer ship treated me, convinced me to stop and buy without hesitation. Car WAS too good to be true,but here it was, and priced so well, I didnt hesitate to purchase. Aliyeh is a very special woman, as is the whole family here. No hidden fees, costs and everything was shown before I took the deal. Dont hesitate to visit them, And see the beautiful cars they have here. You will never regret or forget this business.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much Anthony, I am glad to see you are so satisfied with the whole process and we hope we are your forever dealer. Aliyeh
Great place, great knowledgeable staff!
Emailed for car info and got a fast friendly response . Went to car lot and was greeted by friendly knowledgeable staff with no pressure. Will definitely go back.
Great place, great knowledgeable staff!
Emailed for car info and got a fast friendly response . Went to car lot and was greeted by friendly knowledgeable staff with no pressure. Will definitely go back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
good staff
Experience was nothing less than exceptional, I'm loving my new Hyundai! Thanks Magic Auto
good staff
Experience was nothing less than exceptional, I'm loving my new Hyundai! Thanks Magic Auto
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Terrible Sales rep
Once she seen she had to do some work, she basically shut down on me, then started criticizing me. Never will I refer anyone to that dealership
Terrible Sales rep
Once she seen she had to do some work, she basically shut down on me, then started criticizing me. Never will I refer anyone to that dealership
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello, We apologize that you had a bad experience with us, we always try our hardest to provide the best possible experience for all of our customers through and through. Please call our offices, we hope that you would give us the opportunity to make this right with you. Michelle Flores Magic Auto Sales and Service Team (602) 252-8696
Amazing Service and Expirence
My family and I bought our 2013 Journey From Magic Auto in Phoenix AZ. I had been to several different dealers the week prior to find the right deal after my previous car had been totaled. To say the least this was an unexpected but much needed car purchase for us at the time. Most dealers would tell me what I wanted to hear then come back with different financing terms and down payments knowing the desperate time I was in. NOT MAGIC! They were amazing this family owned auto dealer was so understanding and very upfront with EVERYTHING walking me through every step! It was so incredible to have them be patient with my family as well as tell me "we will figure everything out and make sure its a deal before getting your hopes up". That clearly told me they are in the business for all the right reason and I can not express how thankful I am to have found such an honest dealership! I highly recommend them.
Amazing Service and Expirence
My family and I bought our 2013 Journey From Magic Auto in Phoenix AZ. I had been to several different dealers the week prior to find the right deal after my previous car had been totaled. To say the least this was an unexpected but much needed car purchase for us at the time. Most dealers would tell me what I wanted to hear then come back with different financing terms and down payments knowing the desperate time I was in. NOT MAGIC! They were amazing this family owned auto dealer was so understanding and very upfront with EVERYTHING walking me through every step! It was so incredible to have them be patient with my family as well as tell me "we will figure everything out and make sure its a deal before getting your hopes up". That clearly told me they are in the business for all the right reason and I can not express how thankful I am to have found such an honest dealership! I highly recommend them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It was a pleasure serving you and your beautiful family Jamie! We hope to see you guys return again and again for all your auto needs and wants, hope the Journey is treating you all well! We appreciate the great review, thank you guys!
Great Customer service
Bought a 2012 Hyundai Accent recently. Excellent service here. Normally I get a little skeptic to purchase from a used car dealer. But these guys are real and provide satisfaction guaranteed!
Great Customer service
Bought a 2012 Hyundai Accent recently. Excellent service here. Normally I get a little skeptic to purchase from a used car dealer. But these guys are real and provide satisfaction guaranteed!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate your business Jeremy, and your parents as well! We are happy to have had the opportunity to change your mind about used-car buying, and happy to read a review full of pure satisfaction from our customer. Thank you!
great company
I had a great experience buying a car here. Everyone was very nice and the finance department was great. They really work hard to get you approved.
great company
I had a great experience buying a car here. Everyone was very nice and the finance department was great. They really work hard to get you approved.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hard work really does pay off, thanks a bunch for the wonderful review it is very much appreciated!
Great used car buying experience!
I found a car that I wanted to purchase on cars.com and it just happened to be at Magic Auto Sales. I've never been a fan of buying cars, and considering I've purchased 5 cars in the last 10 years, I know a thing or two about car buying and the hassle that goes into it. But my experience at Magic Auto changed my opinion about used car buying. From the moment I sent in my online inquiry, my experience was great. Mina, their sales rep, got back to me quickly and answered all my questions. I was very up front about what I was willing to spend and they worked with me to meet my need. There was no haggling or negotiating. Magic Auto was the 4th dealership I had gone to to test drive a vehicle and my experience at the other dealerships almost made me give up but I'm glad I kept searching. Except for the color, which wasn't really that big of a deal for me and not something I'd expect to find unless I was buying a brand new car, I found the exact used car I was looking for. The car had some minor mechanical issues, which they were 100% up front about before we signed any paperwork, but they also said they would take care of the issues after the purchase was complete, which they did. They even asked me to drive the car for a few weeks first to see if I found any other issues that needed to be fixed beforehand so they could fix any other issues that arose. I didn't find any other issues but they fixed the initial issues as promised. About 45 days after I purchased the car, the check engine light came on so I brought it in and they fixed it no questions asked. If you're searching for a used vehicle from an honest and reputable company, I highly recommend Magic Auto Sales!
Great used car buying experience!
I found a car that I wanted to purchase on cars.com and it just happened to be at Magic Auto Sales. I've never been a fan of buying cars, and considering I've purchased 5 cars in the last 10 years, I know a thing or two about car buying and the hassle that goes into it. But my experience at Magic Auto changed my opinion about used car buying. From the moment I sent in my online inquiry, my experience was great. Mina, their sales rep, got back to me quickly and answered all my questions. I was very up front about what I was willing to spend and they worked with me to meet my need. There was no haggling or negotiating. Magic Auto was the 4th dealership I had gone to to test drive a vehicle and my experience at the other dealerships almost made me give up but I'm glad I kept searching. Except for the color, which wasn't really that big of a deal for me and not something I'd expect to find unless I was buying a brand new car, I found the exact used car I was looking for. The car had some minor mechanical issues, which they were 100% up front about before we signed any paperwork, but they also said they would take care of the issues after the purchase was complete, which they did. They even asked me to drive the car for a few weeks first to see if I found any other issues that needed to be fixed beforehand so they could fix any other issues that arose. I didn't find any other issues but they fixed the initial issues as promised. About 45 days after I purchased the car, the check engine light came on so I brought it in and they fixed it no questions asked. If you're searching for a used vehicle from an honest and reputable company, I highly recommend Magic Auto Sales!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We pride ourselves on giving 100% in delivering the best car buying experience to all of our customers, we are happy that you see where the line is drawn between us and other dealerships. We apologize for the late response, but thank you so much Michael for leaving such a great review!