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Magic Auto

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (23 reviews)
Visit Magic Auto
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 9:00am–5:00pm
Tuesday 9:00am–6:00pm 9:00am–5:00pm
Wednesday 9:00am–6:00pm 9:00am–5:00pm
Thursday 9:00am–6:00pm 9:00am–5:00pm
Friday 9:00am–6:00pm 9:00am–5:00pm
Saturday 9:00am–2:00pm Closed
Sunday Closed Closed
(602) 903-6564 (602) 903-6564

Inventory

See all 33 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2012.
We're a family owned family run business that's been in the Valley for 18 years. This is your chance to see why our customers stay with us for life.

With prices already on average $1500 below market value as well as the confidence of our free 15 day/500 Mile warranty for all of our inventory AND the quality assurance of inspection through our NAPA AutoCare Center you're getting a great deal on exceptional used vehicles right here in downtown Phoenix.
A Family Tradition for 23 Years

Service center

Phone number (602) 903-6564

Service hours

Monday
9:00am–5:00pm
Tuesday
9:00am–5:00pm
Wednesday
9:00am–5:00pm
Thursday
9:00am–5:00pm
Friday
9:00am–5:00pm
Saturday
Closed
Sunday
Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (23 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Magic Auto from DealerRater.

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I filled out the application. Placed my full information, was told I would get a call and even called and spoke with someone and nothing. I feel scammed. I would not trust.

I filled out the application. Placed my full information, was told I would get a call and even called and spoke with someone and nothing. I feel scammed. I would not trust.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi Ann, we sincerely apologize for the experience you’ve had. We completely understand your frustration and want to make this right. After checking our records, we were unable to find any information under your name. To better assist you and provide the information you’re requesting, we’d greatly appreciate it if you could give us a call. We’d be happy to review everything with you personally and ensure your concerns are addressed. Thank you for bringing this to our attention, and again, we apologize for any inconvenience.

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Holman and Samuel were amazing car sales man, bilingual in spanish and english and complied with my needs in vehicle, i recommend them and this amazing dealership. they’re very honest and transparent, no trick nor nothing!!! very pleased with Magic Auto Sale!!

Holman and Samuel were amazing car sales man, bilingual in spanish and english and complied with my needs in vehicle, i recommend them and this amazing dealership. they’re very honest and transparent, no trick nor nothing!!! very pleased with Magic Auto Sale!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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At Magic Auto Sales in Little Ferry they have nice cars. I bought a nice Volvo XC60 this past week and I think I got screwed. They made me pay for a vehicle warranty contract for 24,000 miles or 2 years for $2750 that Capital One required. They insisted that the warranty would cover engine and transmission problems. They don't let you see de details of the warranty until you signed. After I signed I saw that the warranty is Level 2. Guess what, doesn't cover engine or transmission. Level 2 covers air conditioning, brakes, electrical, steering and suspension. When I told them not to include the warranty, the salesperson told me that the interest rate was going to go up and I will be paying more fees as per Capital One. I insisted that I didn't what the gap insurance and the salesperson told me that he was going to pay for it. Guess what, they included on the price. On a piece of paper they gave me the price for the car for 19,900 and on the contract they listed the car for 21,673 (not $19,900). I got screwed with the price, the warranty and the gap insurance that I didn't want. They don't let you see the real break down until you signed. The salesperson gave me the breakdown of the price on a piece of paper with other numbers written down by hand. The car should had been for $5,000 less. I got screwed!

At Magic Auto Sales in Little Ferry they have nice cars. I bought a nice Volvo XC60 this past week and I think I got screwed. They made me pay for a vehicle warranty contract for 24,000 miles or 2 years for $2750 that Capital One required. They insisted that the warranty would cover engine and transmission problems. They don't let you see de details of the warranty until you signed. After I signed I saw that the warranty is Level 2. Guess what, doesn't cover engine or transmission. Level 2 covers air conditioning, brakes, electrical, steering and suspension. When I told them not to include the warranty, the salesperson told me that the interest rate was going to go up and I will be paying more fees as per Capital One. I insisted that I didn't what the gap insurance and the salesperson told me that he was going to pay for it. Guess what, they included on the price. On a piece of paper they gave me the price for the car for 19,900 and on the contract they listed the car for 21,673 (not $19,900). I got screwed with the price, the warranty and the gap insurance that I didn't want. They don't let you see the real break down until you signed. The salesperson gave me the breakdown of the price on a piece of paper with other numbers written down by hand. The car should had been for $5,000 less. I got screwed!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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When I talked to someone about the Mini and asked about its history, I was told that they would send me the car fax and the history of what had been done to it. They never did, and they said the car was sold... Makes one wonder about the integrity of the place and their vehicles. As for Cars.com when I have used your inquiry form only one out of 6 ever reached out to me about the vehicles Cars.com they were advertising.

When I talked to someone about the Mini and asked about its history, I was told that they would send me the car fax and the history of what had been done to it. They never did, and they said the car was sold... Makes one wonder about the integrity of the place and their vehicles. As for Cars.com when I have used your inquiry form only one out of 6 ever reached out to me about the vehicles Cars.com they were advertising.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Friendly, professional, and courteous. I was interested in the vehicle we discussed and ready to purchase it. Price if vehicle competitive, but dealer’s document fee was too high, not realistic at all…deal breaker.

Friendly, professional, and courteous. I was interested in the vehicle we discussed and ready to purchase it. Price if vehicle competitive, but dealer’s document fee was too high, not realistic at all…deal breaker.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does not recommend this dealer
  • Shopped for a used car
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Only just bought my first vehicle from this business today. The managed to get my payments even lower than I thought possible. They were pleasant to work with. I was in and out in about 3 hours. I haven’t yet needed the warranty so I cannot comment on that aspect.

Only just bought my first vehicle from this business today. The managed to get my payments even lower than I thought possible. They were pleasant to work with. I was in and out in about 3 hours. I haven’t yet needed the warranty so I cannot comment on that aspect.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The vehicle I saw on Cars.com was too good to be true for the cost,until I went to see it in person and meet the wonderful people at Magic Auto. I was supposed to see a couple more cars before making a decision, but the incredible way this dealer ship treated me, convinced me to stop and buy without hesitation. Car WAS too good to be true,but here it was, and priced so well, I didnt hesitate to purchase. Aliyeh is a very special woman, as is the whole family here. No hidden fees, costs and everything was shown before I took the deal. Dont hesitate to visit them, And see the beautiful cars they have here. You will never regret or forget this business.

The vehicle I saw on Cars.com was too good to be true for the cost,until I went to see it in person and meet the wonderful people at Magic Auto. I was supposed to see a couple more cars before making a decision, but the incredible way this dealer ship treated me, convinced me to stop and buy without hesitation. Car WAS too good to be true,but here it was, and priced so well, I didnt hesitate to purchase. Aliyeh is a very special woman, as is the whole family here. No hidden fees, costs and everything was shown before I took the deal. Dont hesitate to visit them, And see the beautiful cars they have here. You will never regret or forget this business.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much Anthony, I am glad to see you are so satisfied with the whole process and we hope we are your forever dealer. Aliyeh

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Emailed for car info and got a fast friendly response . Went to car lot and was greeted by friendly knowledgeable staff with no pressure. Will definitely go back.

Emailed for car info and got a fast friendly response . Went to car lot and was greeted by friendly knowledgeable staff with no pressure. Will definitely go back.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Experience was nothing less than exceptional, I'm loving my new Hyundai! Thanks Magic Auto

Experience was nothing less than exceptional, I'm loving my new Hyundai! Thanks Magic Auto

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
4.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Once she seen she had to do some work, she basically shut down on me, then started criticizing me. Never will I refer anyone to that dealership

Once she seen she had to do some work, she basically shut down on me, then started criticizing me. Never will I refer anyone to that dealership

Rating breakdown (out of 5):
Customer service
1.0
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hello, We apologize that you had a bad experience with us, we always try our hardest to provide the best possible experience for all of our customers through and through. Please call our offices, we hope that you would give us the opportunity to make this right with you. Michelle Flores Magic Auto Sales and Service Team (602) 252-8696

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