I contacted them from Southern Richmond VA and asked if I could come look at a car. But before I head that way, I asked if they could tell me if there... are any issue with the car so I can decide if I want to drive 1.5 hours one way. I was informed, there were no issues. Once I arrived and before they even started it up, I was told the noise I'm about to hear is the heat shield. Immediately on start up the noise was a very very loud rattle. Beyond that, I decided I'd test drive, then I noticed the whole rear end was horrible vibrating due to possibly a bad shock-absorber or control arm. And once I picked up speed over 40mph a wheel bearing noise was howling. This continued on with the A/C barely working and the interior sun roof was hanging fabric from it. The car was not what I had expected. So I got back to them and asked why they didn't inform me on these issues before I drove all this way. And having lied that everything was perfect. I was told it's just minor issues, so they did not feel it was necessary to inform me. I told them I am most likely not interested. And as I said that, he walked away towards his office without saying anything or a simple I'm sorry for your troubles. Just completely rude. At least I learned that I will not drive that far to look at a car anymore.
Great location to see lots of cars. Found out they have two sites and even more cars. Helpful staff and clean building.