Reviews
Write a reviewGreat cars,Great service,Great people
purchased a used Saab from his dealership and boy am I glad I went to them. My car was priced way below other dealers and it was a one owner car with service records. They gave me a carfax with problem and treated me with respect. I have sent other customers to them and they have also had a good experience. I thought buying a used car would be hard but they made the process easy. Thank you I am a very happy customer
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My Best Choice !
I had heard about this place from my friend Camille who bought 2 cars previously from them for her daughters. First off, the whole sales team was polite and not pushy , Secondly, the selection was more than ample to give you enough cars to choose from without feeling like you were overwhelmed and lost in a mall parking lot like those high volume places. Finally, Pricing was clear and fair and although financing was not needed due to their low prices they had offered alternative buying options. I am glad to have been guided into your place, and my Family is happy with our purchase.. All the Best Rose Montrose
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience!!!
This dealership is really the "Best Choice". As for any unfavorable reviews on this site, I totally disagree. They sold me a great car at a great price. They were friendly, knowlegeable, courteous and professional. They have a great selection of cars at the best prices i have found anywhere.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
THEY SELL LEMONS!!!!
DO not I repeat DO NOT buy from Best Choice. Worst customer service I have ever experienced. Sold me a lemon. Owners did not have the decency to call me back after repeated messages left for them. I was left with no choice but to take a total loss on this vehicle.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
It is unfortunate but this customer wanted us to buy back a car that did not run and we told her we would if she traded it in. Her problem is with the auto maker not our dealership the car was delivered in good working order and experienced mechanical issues that were from faulty manufacturing. Chevy told her that the model that she owned has been experiencing electrical issues. This is a manufacturing issue not a dealership issue. at the time of sale this car was in good shape. We can not for see problems if they are not apparent at time of sale. Almost 2 years has past and We had spoken to her on the phone but she did not like our answer. Its unfortunate and we are sorry for her inconvience.
Satisfied Customer
I bought a great running vehicle for my daughter at a good price. The team at best Choice Auto guided us through the process and we are extremely pleased with our overall experience. Our daughter loves her Nissan Xterra.
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Odd, Avoid
I visted 2 months ago and just got around to writing a review, the place was odd nd made me feel uncomfortable,all the cars prices were over priced. The Sales Manger smoked during sale(odd). It was unprofessional.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We are sorry you had a bad experience. Our prices are well below dealers in this area people come from all over and buy cars here. Unfortunately some people are just not satisfied. Unfortunately the average consumer does not know what the true cost of a used car with a clean carfax and one owner is. We will try harder in the future.
Great experience
I had ZERO problems with this dealership. Lorraine worked her butt off to find me quality financing. Dave was charming and knowledgeable. And the car is PERFECT! I would highly recommend this dealership to anyone looking for a car. The customer service was outstanding!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
HAPPY CUSTOMER
I AS REFFERED TO BEST CHOICE THRU A FRIEND WHO BOUGHT A CAR THERE. I WAS SO RELIEVED WHEN I SAW A WOMAN SELLING CARS SINCE I TO AM A WOMAN. I ALWAYS FEEL THE USED CAR SALESMAN ARE LIEING TO ME BUT NOT HERE. I AM SO GLAD I BOUGHT MY CAR THERE!! I GOT A GREAT DEAL WITHOUT THE HASSLE OF THE BIG DEALERSHIP RUN AROUND. NO HIDDEN FEES OR MADE UP TAX'S. THE SALES LADY WAS SWEET AND KNOWLEDGEABLE. I FELT LIKE THEY WOULD HAVE DONE ANYTHING I WANTED TO MAKE ME FEEL AT EASE. THEY HAD CARFAX AVAIL FOR ME WITHOUT A HASSLE AND I GOT FINANCING IN ABOUT 1 HOUR AWESOME RATE. MY CAR IS RUNNING SUPER AND THE WHOLE EXPERIENCE WAS WONDERFUL. THANK YOU BEST CHOICE AUTO SALES.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
GREAT EXPERIENCE
I JUST BOUGHT MY CAR AT BEST CHOICE AUTO IN SAYREVILLE NJ. EVERYTHING WENT SUPER! I'M SO PLEASED WITH HOW HONEST THE SALES GIRL WAS AND THE OWNERS ARE ONSIGHT TO HELP WITH THE NEGOTIATING. I GOT EVERYTHING AND MORE FINANCING WAS EASY IWAS SO SURPRISED WITH THE RATE I GOT. CAN'T SAY ENOUGH!! I WOULD RECOMMEND THEM TO ALL MY FRIENDS.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Go somewhere else.
When you buy a used car from a dealer you wind up paying more than if you would've bought from a private person. You do so because when you buy from a private person you really don't know what you're getting and you run the risk of this also from a dealer, but you hope that at least the dealer would stand behind their vehicles to some extent and within reason. My daughter bought a 2006 Mazda which she barely had a month and it spent more time in the shop than it did on the road. She didn't even have her plates yet and and the list of things that broke down just kept piling up. We repaired a rotor, replaced a thermostat, motor mounts, gear assembly. The passenger window switch from the drivers side won't work, even the wiper blades were down to the metal. All in all I've spent close to $1000 and the car is about a month and half old. I knew something was not right when the saleswomen kept harping about how we should buy a $500 six month warranty so we can have "peace of mind". The joke is none of these repairs would have been covered by this warranty. This dealer did nothing to help us with these expenses except remind us that we bought the car "as is'". I feel that they should have done something, I only had the car less than a month! "AS IS" really means "BUYER BEWARE". Don't make the same mistake I did and if you need a good used car I suggest you go elsewhere because once they have your money, they don't want to know you.
- Customer service 1.0
- Buying process 2.0
- Quality of repair 2.0
- Overall facilities 2.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
This gentleman negotiated the price of the Mazda 6 from 7990 to 6490.This customer refused a warranty stating he didn't need it. When the car required service we stepped in and helped them out by buying the parts necessary for the repair even thou they bought the car as is. We are truly sorry he is unhappy but as a respectable dealer we stood by our car and paid for things that we didn't have to.