Reviews
I have been coming to Pat Lobb for the last nine
I have been coming to Pat Lobb for the last nine years…always great service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Arik Florczak Service Director
Great experience.
Great experience. Cannon is an exceptional service professional. Since moving into the area I was looking for someone I could trust to protect my vehicle and guide me with sound decisions, while also be reasonable and understanding to inform me when things are necessary or can wait. Definitely recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Cannon and our team here at Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! Arik Florczak Service Director
Experience was great, I worked with Drake Waldrop
Experience was great, I worked with Drake Waldrop throughout the process. Purchased a used vehicle, non-Toyota. I usually dread going into dealerships, but they didn't make me feel that way. We spoke numbers remotely since the dealership is relatively far from me. Came in to inspect the car, test drive, and clear any other questions. Overall, the process was very smooth, Drake was very professional and easy to work with, no pressure from anyone at the dealership. Drake made good conversation while we waited at times. My only gripe with the experience was since it was a used car, they missed a few spots cleaning that I found after I got home. No big deal just made the cleaning look like a rush job. I wouldn't remove a star for that. Overall, I'd recommend this dealership and would shop there again. Don't plan on buying any more cars in the near future though.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Stacy, thank you for sharing your thoughts about your experience with Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! Tony Yazbeck General Sales Manager
Steven was very helpful in choosing a car based on the
Steven was very helpful in choosing a car based on the features I wanted. He was kind and made it a very easy experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy to hear that Steven provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Tony Yazbeck General Sales Manager
This is my fourth purchase from this dealership.
This is my fourth purchase from this dealership. Steven Boyd, also known as Mississippi, is by far the best sales person I have ever encountered. He has always treated me and my family as one of his own. The sales manager, only known as “Spike” has treated us as family. Again this is my fourth purchase from this dealership and I’m very sure and confident that my next purchase I will be seen as family as I have been in the past. These two gentlemen, I have mentioned, will be apart of my family I have sent others to them because Mississippi and Spike deserve my loyalty
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Tony Yazbeck General Sales Manager
I was early for my appointment but greeted immediately
I was early for my appointment but greeted immediately and set up with no waiting at all. The entire experience was relaxing and informative.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Arik Florczak Service Director
Carlos was respectful, a great communicator and very
Carlos was respectful, a great communicator and very professional. Took away all the stress of buying a car. Will definitely recommend our friends and family to him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle, Kaitlyn! We are so glad that we had the opportunity to work with you, and that Carlos and our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Tony Yazbeck General Sales Manager
This was my 4th car purchase with Steven “Mississippi”
This was my 4th car purchase with Steven “Mississippi” Boyd, and as all other times he did not disappoint in his professionalism & service. I am a customer for life!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Tony Yazbeck General Sales Manager
Excellent service.
Excellent service. Bill Jenkins is the best salesman I have ever dealt with in business
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Here at Pat Lobb Toyota of McKinney, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Tony Yazbeck General Sales Manager
Courteous service from first appointment call to service
Courteous service from first appointment call to service of vehicle. In time and out time as promised. Service Advisor Cannon Campbell is an asset for Dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Pat Lobb Toyota of McKinney. Arik Florczak Service Director