Reviews
I used Pat Lobb's Toyota of McKinney on my new lease and
I used Pat Lobb's Toyota of McKinney on my new lease and everyone there was great, especially Sales Consultant George Mogollon. He walked me through my options, answered all of my questions and did not push me to make a quick decision. He is a retired firefighter and even came out to my house to assist with jumpstarting the car that I was using for the trade in. When my lease is up in 3 years, I will definitely go back as this is my second lease with P.L. Toyota McKinney. Antonio Perez in the business office was also super helpful and great to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words, Amy, and for taking the time to leave us this wonderful feedback! Tony Yazbeck General Sales Manager
My service was completed on time and Mr.
My service was completed on time and Mr. Neani is always polite and helpful. I appreciate the car wash coupon.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Arik Florczak Service Director
Excellent service ,helpful and knowledgable.
Excellent service ,helpful and knowledgable. Great place to buy a car. Finance staff outstanding. Would highly recommend
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your thoughts about your experience with Pat Lobb Toyota of McKinney. We appreciate your business, Deb, and hope to see you again soon! Tony Yazbeck General Sales Manager
Steven did an amazing job helping us choose the right at
Steven did an amazing job helping us choose the right at for me and my family. He was pleasant and patient. I recommend him to anyone looking to buy a Toyota suv. Thanks Steven!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new SUV! If there is anything else we can do to assist you, please do not hesitate to let us know. Steven and our team are always happy to help! Tony Yazbeck General Sales Manager
Rodney Bradley was very unprofessional, he deliberately
Rodney Bradley was very unprofessional, he deliberately texted and sent me a video of cars that I wanted, and asked me to come to the dealership right the way Of causes, the cars were not there and he did not even show his face What a waste of my time. and I still have his text message as proof
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Tony Yazbeck General Sales Manager
Jhonny has been a great sales person through out the car
Jhonny has been a great sales person through out the car buying Journey . He is very professional and knowledgeable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Tony Yazbeck General Sales Manager
Efficient and looking to satisfy your needs based on your
Efficient and looking to satisfy your needs based on your budget and preferences. They really help you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Tony Yazbeck General Sales Manager
Was able to do same day service and they got me in and
Was able to do same day service and they got me in and out quickly!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Pat Lobb Toyota of McKinney. Please don't hesitate to reach out if you need anything else. Arik Florczak Service Director
Robert is my service manager got me in and out less than
Robert is my service manager got me in and out less than a hour great
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear Robert was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Arik Florczak Service Director
Lex worked with me to get my payments where I wanted
Lex worked with me to get my payments where I wanted them. He was very considerate, helpful and professional. He helped me sync my phone with the car and also explained all the things I was clueless about! I will definitely buy my next car thru Pat Lobb with Lex at the forefront.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your very kind review, Lisa. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Lex and our team here at Pat Lobb Toyota of McKinney. Tony Yazbeck General Sales Manager