[{"id":139640,"personPtyId":53292490,"firstName":"Gene","lastName":"Fredrickson","titleText":"Sales Manager","emailTxt":"gfredrickson@tenvoordeford.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":25,"imageUrl":"https://cdn-user.dealerrater.com/images/002587876cab.jpg","drDealerId":39620,"industryStartDtUtc":"491702400","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":559628,"firstName":"Erik","lastName":"Anderson","titleText":"Sales Associate","emailTxt":"eanderson@tenvoordeford.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/9e19ece00777.jpg","drDealerId":39620,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":559068,"personPtyId":53991941,"firstName":"Tony","lastName":"Smebak","titleText":"Business Manager","emailTxt":"asmebak@tenvoordeford.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":11,"combinedEmpReviewCnt":33,"imageUrl":"https://cdn-user.dealerrater.com/images/3d9ea3642108.jpg","drDealerId":39620,"dealerEmpStartDtUtc":"1472688000","industryStartDtUtc":"770428800","certifiedEmployee":true,"deptDscrp":"Finance"},{"id":135057,"personPtyId":53602297,"firstName":"Kolin","lastName":"Miley","titleText":"Finance Manager","emailTxt":"Kmiley@tenvoordeford.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":12,"combinedEmpReviewCnt":42,"imageUrl":"https://cdn-user.dealerrater.com/images/4e0e0a8f0ded.jpg","drDealerId":39620,"dealerEmpStartDtUtc":"1249084800","industryStartDtUtc":"1028160000","certifiedEmployee":true,"deptDscrp":"Finance"},{"id":135763,"personPtyId":52946712,"firstName":"Darin","lastName":"Ennen","titleText":"Sales Consultant","shortBioText":"I was a 12 year Schwans sales man and always enjoyed going door to door to serve my customers. After a while I ran into Mike Tenvoorde and he convinced me I would be great at car sales. It took me a while to come on board, but I never looked back and my career in car sales has been nothing short of a fun challenge I love coming to every day!\r\n\r\nI enjoy spending time with my two amazing children, camping, fishing, going to the quarries in St Cloud and basically enjoying my time with my kidddos.\r\n\r\nI treat my customers the way I want to be treated and taken care of. I feel if I do that, I'm doing the best I can do to take care of them. Come see me, or ask for me and I will do my best to get you the best deal I can.","emailTxt":"dennen@tenvoordeford.motosnap.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":13,"combinedEmpReviewCnt":43,"imageUrl":"https://cdn-user.dealerrater.com/images/d0ac9a9bfbc4.jpg","drDealerId":39620,"dealerEmpStartDtUtc":"1199145600","industryStartDtUtc":"1199145600","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":559546,"firstName":"Mike","lastName":"Asperheim","titleText":"Service Advisor","emailTxt":"masperheim@tenvoordeford.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":10,"combinedEmpReviewCnt":24,"imageUrl":"https://cdn-user.dealerrater.com/images/ef4ffb5dc911.jpg","drDealerId":39620,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":559065,"firstName":"Chad","lastName":"Williams","titleText":"Sales Manager","emailTxt":"cwilliams@tenvoordeford.com","combinedEmpAvgRatingNbr":4.2,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/7d0023ca9103.jpg","drDealerId":39620,"dealerEmpStartDtUtc":"1488326400","industryStartDtUtc":"683683200","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":559073,"personPtyId":53992996,"firstName":"Zachary","lastName":"Stumpf","titleText":"Sales Associate","emailTxt":"zstumpf@tenvoordeford.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/313da16555d6.jpg","drDealerId":39620,"dealerEmpStartDtUtc":"1454284800","industryStartDtUtc":"1420070400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":135052,"personPtyId":53602729,"firstName":"Mike","lastName":"Bower","titleText":"Sales Consultant","emailTxt":"mbower@tenvoordeford.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":56,"imageUrl":"https://cdn-user.dealerrater.com/images/users/lstoker/efca94b8-dd9d-4cad-a992-835b7ff243b7.jpg","drDealerId":39620,"dealerEmpStartDtUtc":"820454400","industryStartDtUtc":"757382400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":134289,"personPtyId":52497298,"firstName":"Danny","lastName":"Larsen","titleText":"Sales Consultant","shortBioText":"I was born in raised in St.Cloud, Mn, attended SCSU where I studied business and psychology while earning my student pilot license. After college I worked for Hilmerson Rv of little falls for 12 years selling everything from campers, boats,cars and trucks to fish houses. I have enjoyed new and used car sales at Tenvoorde Ford since January of 2000, and have worked with lots of great friends and co workers over the years at the Ford store. \r\n When I'm not working I enjoy spending time with my family doing activities like camping, hunting, fishing, stock car racing, flying, and family vacations. I work hard to keep my customers happy and appreciate that I have lots of repeat customers and referrals every month. Stop in and ask for Dan the Ford man for your best deal.","emailTxt":"dlarsen@tenvoordeford.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":6,"combinedEmpReviewCnt":19,"imageUrl":"https://cdn-user.dealerrater.com/images/f94a45e5212c.jpg","drDealerId":39620,"dealerEmpStartDtUtc":"946684800","industryStartDtUtc":"546825600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":157925,"firstName":"Jim","lastName":"Schall","titleText":"Sales Consultant","shortBioText":"","emailTxt":"jschall@tenvoordeford.motosnap.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/2957cac50bd2.jpg","drDealerId":39620,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":559543,"firstName":"Tom","lastName":"Mullenmeister","titleText":"Quick Lane Service Advisor","emailTxt":"tmullenmeister@tenvoordeford.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":6,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/784f75b19fbd.jpg","drDealerId":39620,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":559542,"firstName":"Russ","lastName":"Hoeschen","titleText":"Quick Lane Service Advisor","emailTxt":"rhoeschen@stcloudquicklane.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/d21b02789bb2.jpg","drDealerId":39620,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":559547,"firstName":"John","lastName":"Murray","titleText":"Service Advisor","emailTxt":"jmurray@tenvoordeford.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":7,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/3eae0cbb8128.jpg","drDealerId":39620,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":559548,"firstName":"Barry","lastName":"Jensen","titleText":"Service Technician","emailTxt":"bjensen@tenvoordeford.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":6,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/9fef93635e3a.jpg","drDealerId":39620,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":559631,"firstName":"Mike","lastName":"Warren","titleText":"Sales Associate","emailTxt":"mwarren@tenvoordeford.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/82c7849480df.jpg","drDealerId":39620,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":559071,"firstName":"Kris \"Oregon\"","lastName":"Lucas","titleText":"Sales & Leasing Specialist","shortBioText":"I am an Oregon native, who moved to Minnesota 3.5 years ago with my wife and 5 out of 6 of our children, my 21 year old's Fiance and my best friend! We have a blended family with the oldest one being 23 and our youngest being 7, our oldest made us grand parents 3 years ago as well so we are very busy people as you can imagine. We enjoy the out doors, hiking, hunting, fishing, Frisbee golf and playing with the kids and dogs in the yard. I have coached my older son in Baseball all the way up into high school and traveling teams and at 39 started coaching our youngest a few years ago! We are a very athletic family and love our sports especially baseball and football, we attend as many Twins games as possible every year! My oldest and I started a thing a couple years ago where we want to try making it to every professional Baseball stadium in the U.S \r\nWe are animal lovers as well, we have 4 dogs 2 Chihuahuas, 2 Saint Bernard's, 2 hedge hogs, a gerbil and a cat.","emailTxt":"klucas@tenvoordeford.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/b059a04cd066.jpg","drDealerId":39620,"dealerEmpStartDtUtc":"1504224000","industryStartDtUtc":"933465600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":554824,"personPtyId":52589214,"firstName":"Angie","lastName":"Fries","titleText":"BDC Manager","shortBioText":"While going to College (many, many years ago) I worked as a Full time receptionist at a Dealership. I really enjoyed the atmosphere of the Car Dealership and enjoyed connecting with customers. However, when I graduated College I was offered a Full time Office job at the Dealership but decided to move onto another industry to utilize my Degree. For over 10 years I always thought about what it would be like to work at a Car Dealership as a Salesperson. \r\n\r\nNow I have been working in the industry for several years and absolutely love my job! I started working at Tenvoorde Ford last March and it was the best decision I could have made. This Dealership really treats customers like family and everyone goes above and beyond to bring forward the best customer service possible!! \r\n\r\nMy position here is BDC Manager and I get the best of both worlds. I get to work directly with the Salesmen each day and I also get to assist our customers before, during and after their car purchase!","emailTxt":"afries@tenvoordeford.com","combinedEmpAvgRatingNbr":4.5,"combinedRecentReviewCnt":6,"combinedEmpReviewCnt":14,"imageUrl":"https://cdn-user.dealerrater.com/images/be96d85971c7.jpg","drDealerId":39620,"dealerEmpStartDtUtc":"1519862400","industryStartDtUtc":"1425168000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":559064,"personPtyId":54141564,"firstName":"David","lastName":"Rodriguez","titleText":"General Manager","emailTxt":"drodriguez@tenvoordeford.com","combinedEmpAvgRatingNbr":4.4,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/113bd2b13607.jpg","drDealerId":39620,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":559545,"firstName":"Brian","lastName":"Jerde","titleText":"Quick Lane Service Advisor","emailTxt":"bjerde@stcloudquicklane.com","combinedRecentReviewCnt":5,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/82a985f2dd98.jpg","drDealerId":39620,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":559544,"firstName":"James","lastName":"Niemuth","titleText":"Quick Lane Service Advisor","emailTxt":"jniemuth@stcloudquicklane.com","combinedRecentReviewCnt":2,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/6a415f36af89.jpg","drDealerId":39620,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":562983,"firstName":"Jade","lastName":"Aanenson","titleText":"Commercial Sales Consultant","emailTxt":"jaanenson@tenvoordeford.com","combinedRecentReviewCnt":2,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/fb3a5b2f1367.jpg","drDealerId":39620,"dealerEmpStartDtUtc":"1414800000","industryStartDtUtc":"1341100800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":559550,"firstName":"Dave","lastName":"Welch","titleText":"Fixed Operations Assistant","emailTxt":"dwelch@tenvoordeford.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":39620,"dealerEmpStartDtUtc":"978307200","certifiedEmployee":false,"deptDscrp":"Parts"},{"id":559067,"firstName":"John","lastName":"Lundgren","titleText":"Choice Auto Sales Manager","emailTxt":"john.lundgren@choiceauto.net","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":39620,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":559627,"firstName":"Adam","lastName":"Notsch","titleText":"Sales Associate","emailTxt":"anotsch@tenvoordeford.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/7f0e30cf9855.jpg","drDealerId":39620,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":559633,"personPtyId":53990351,"firstName":"Ron","lastName":"Branstner","titleText":"Sales Associate","emailTxt":"rbranstner@tenvoordeford.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/199747e91cb0.jpg","drDealerId":39620,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":559549,"firstName":"Trevor","lastName":"Stephenson","titleText":"Service Advisor","emailTxt":"tstephenson@tenvoordeford.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/43ab6ddd2b9d.jpg","drDealerId":39620,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":554821,"personPtyId":52518155,"firstName":"Debbie","lastName":"Tenvoorde","titleText":"n/a","emailTxt":"dtenvoorde@tenvoordeford.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/2159e946f453.jpg","drDealerId":39620,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":568590,"firstName":"Brad","lastName":"Buzzard","titleText":"Sales Associate","emailTxt":"bradbuzzard@choiceauto.net","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":39620,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":569701,"firstName":"Brian","lastName":"Rudolph","titleText":"Sales Associate","shortBioText":"My name is Brian Rudolph, many people know me as Rudy... I have been in the auto industry for almost 20 years. I Started selling cars in St. Cloud, and have been in the industry ever since. It was supposed to be a summer time job. When I was attending St. Cloud State. Which I graduated with a Psychology degree. \r\n \r\n I fell in love with helping folks find the right vehicle. And getting to know my local peers. My passion for the automotive industry has never wavered. I enjoy serving as many people as possible and keeping a lasting relationships.\r\n \r\nMy hobbies include being an assistant wrestling coach for those just starting the sport. I also enjoy football and hockey. I like being involved with my community. I volunteer with Big Brothers and Sisters, which I have been doing for almost 10 years. \r\n \r\nMy personal mission is to serve Stearns county and surrounding areas. In a transparent fashion with no pressure. I still believe word of mouth is the best advertising!","emailTxt":"brudolph@tenvoordeford.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":39620,"dealerEmpStartDtUtc":"1546300800","industryStartDtUtc":"946684800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":559629,"firstName":"George","lastName":"Hartley","titleText":"Sales Associate","emailTxt":"ghartley@tenvoordeford.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/9acb4f3baebf.jpg","drDealerId":39620,"dealerEmpStartDtUtc":"1504224000","industryStartDtUtc":"1527811200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":559070,"personPtyId":53992994,"firstName":"Jamie","lastName":"Held","titleText":"Sales Associate","emailTxt":"jheld@tenvoordeford.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/352d8eecbeb5.jpg","drDealerId":39620,"dealerEmpStartDtUtc":"1533081600","industryStartDtUtc":"1533081600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":559630,"firstName":"Matt","lastName":"Hardt","titleText":"Sales Associate","emailTxt":"mhardt@tenvoordeford.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/6a359687bd9d.jpg","drDealerId":39620,"certifiedEmployee":false,"deptDscrp":"Sales"}]
Rectangle 48
Sales 8:00 AM - 8:00 PM
Service 7:00 AM - 5:00 PM

Tenvoorde Ford Hours

Sales

Monday

8:00 AM - 8:00 PM

Tuesday

8:00 AM - 8:00 PM

Wednesday

8:00 AM - 8:00 PM

Thursday

8:00 AM - 8:00 PM

Friday

8:00 AM - 8:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 5:00 PM

Tuesday

7:00 AM - 5:00 PM

Wednesday

7:00 AM - 5:00 PM

Thursday

7:00 AM - 5:00 PM

Friday

7:00 AM - 5:00 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2007

Our goal is to make your car buying experience the best possible. Tenvoorde Ford's virtual dealership offer a wide varie

...

ty of new and used cars, Ford incentive, service specials and Ford parts savings. Conveniently located in St. Cloud, MN! If you're looking to purchase your new dream car, you've come the right place. At Tenvoorde Ford, we pride ourselves on being the most reliable and trustworthy Ford dealer around.

"World's Oldest Ford Dealership"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
951 lifetime reviews. Includes reviews of Tenvoorde Ford from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    January 17, 2019

    Tenvorde Ford absolutely is the best dealership I have worked with. Darrin is an exceptional salesman and only makes the experience that much better.... It is clear that he actually loves his job and treats everyone like family. Tenvoorde Ford is awesome

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Darin Ennen

    Sales Consultant

    (4.7) 43 reviews

  • 5.0 out of 5
    January 17, 2019

    Tenvoorde Ford always treats me well. They go out of their way to make my experience awesome. They always greet me with a smile and a kind word and take... care of my auto needs quickly and professionally.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mike Asperheim

    Service Advisor

    (4.7) 24 reviews

    Mike Bower

    Sales Consultant

    (5.0) 56 reviews

    Danny Larsen

    Sales Consultant

    (4.9) 19 reviews

    Tom Mullenmeister

    Quick Lane Service Advisor

    (4.8) 9 reviews

    Russ Hoeschen

    Quick Lane Service Advisor

    (4.8) 7 reviews

    David Rodriguez

    General Manager

    (4.4) 8 reviews

    Dave Welch

    Fixed Operations Assistant

    NOT RATED

    John Lundgren

    Choice Auto Sales Manager

    NOT RATED

  • May 14, 2013

    I just leased my 3rd Escape, (2013) love the vehicle, and really apprieciate the personal assistance from my salesman Mike B. I drive Fords because of... the quality and value, I buy/lease from Tenvoorde because of Mike. He goes the extra mile to make sure I am happy with my purchase before during and after the sale. I am not just another sale, I am a person and that is how he treats me.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 16, 2019

    We are so pleased to say we are new owners of a 2014 Chevy equinox!! These guys worked with us for a week to find us the most perfect car that fits us... and our life style. If you are in need of a new car and looking for a new dealership come check this place out for sure! Lots of options and great service! Thank you so much again.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Brad Buzzard

    Sales Associate

    NOT RATED

    Brian Rudolph

    Sales Associate

    NOT RATED

  • 5.0 out of 5
    January 16, 2019

    The team at the Tenvoorde service department do a good job, but with all of the hassle you'd expect from a dealership service department. I tend to avoid... the regular service department as it is not as convenient as the QuickLane: Appointments are rarely available the same day or even the same week, especially for warranty / recall work, and they always want to keep the vehicle most of the day, so kind of a hassle, but they do good work. Staff is friendly and always willing to help. The work took longer than I expected, but I was warned that it might, so no problem there. One request: Please leave more detailed voicemails - if the vehicle is ready to pick up, say that in the voicemail so we don't waste the rest of the afternoon playing phone tag.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mike Asperheim

    Service Advisor

    (4.7) 24 reviews

    John Murray

    Service Advisor

    (4.6) 15 reviews

    Barry Jensen

    Service Technician

    (4.6) 15 reviews

  • 5.0 out of 5
    January 16, 2019

    John from the service department was awesome to work with. So helpful and knowledgeable of my new vehicle. We found the perfect vehicle for our growing... family at Tenvoorde.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Kolin Miley

    Finance Manager

    (4.8) 42 reviews

    Darin Ennen

    Sales Consultant

    (4.7) 43 reviews

    John Murray

    Service Advisor

    (4.6) 15 reviews

  • 5.0 out of 5
    January 16, 2019

    The Quick Lane does fast friendly service. Didn't try to sell me something I didn't need. Now if the regular service department could give me a reasonable... answer to the front end noise I've had in my 2015 F150 since new I would be really happy. Hope I don't have to listen to it much on my upcoming 24 hour ride to Florida.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Russ Hoeschen

    Quick Lane Service Advisor

    (4.8) 7 reviews

  • 5.0 out of 5
    January 16, 2019

    I was able to get in after 6 p.m. on weeknight for an oil change. They were quick and efficient. . . in/out and the price was fair.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Tom Mullenmeister

    Quick Lane Service Advisor

    (4.8) 9 reviews

  • 5.0 out of 5
    January 16, 2019

    Mike and the crew in the Service Department does a great job with our fleet of vehicles. Timeliness on getting our vehicles back is important to our business... for our customers. Thank you!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Gene Fredrickson

    Sales Manager

    (5.0) 25 reviews

    Kolin Miley

    Finance Manager

    (4.8) 42 reviews

    Mike Asperheim

    Service Advisor

    (4.7) 24 reviews

    Jade Aanenson

    Commercial Sales Consultant

    NOT RATED

  • 5.0 out of 5
    January 15, 2019

    Looking for a 2018 edge with all wheel drive. Ron found several and looked for a color of my choice. Very accomoding and personable to understand my wants....

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Gene Fredrickson

    Sales Manager

    (5.0) 25 reviews

    Kolin Miley

    Finance Manager

    (4.8) 42 reviews

    Ron Branstner

    Sales Associate

    NOT RATED

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