Tenvoorde Ford

Very accommodating, easy to do business with and getting the rides to work is very helpful.

Excellent service from all involved yep yep yep yep yep yep yep yep yep yep

The staff went above and beyond to help us out. They determined the problem and repaired it in a very timely manner.

Briana was a great lady to work with! Her knowledge was perfect! We covered all the ideas and worked out my best cost!!

I must say I've now gone from disappointed to very disappointed with my experience at Tenvoorde and will not be shy in sharing my experience. The military discount is something I asked about multiple times when buying both with sales and in the finance office. I should have been told before committing to a purchase that it was not compatible with discounts being applied on my lease. Unfortunately this was not conveyed until nearly a month after the sale. I know it is Ford's program but at this point it seems fair for the dealership to absorb that mistake. That was the latest disappointment on top of the lack of follow up to get the discount code from me (the finance manager never filled up when the receptionist didn't pass it along). Next, people that couldn't help me when the truck didn't want to fast charge the first time I was back at the lot after making a dedicated 20 minute drive in to do so. Lastly, during the initial negotiation I was misled into believing we would be discussing the final price in the finance office only to be told what the salesman discussed was the best that could be done (not a penny from the dealer). I could have easily gone down to Plymouth and gotten a truck worth at least $2,000 more for the same price but wanted to do business with Tenvoorde, unfortunately I was not rewarded for that loyalty.

I made an appointment to have my truck serviced, it was in the shop for over 24 hours, every time I checked on it they told me it was on the lift but said they would get back to me soon,I was told this by 2 different people. Eventually I just stopped in to check on it, my truck was still parked in the back of the parking lot covered with snow, it had never been touched.

Thank your for providing an easy great service including pick up and drop off of the vehicle.

Kat and Chad were great in working out our deal and delivering a great vehicle. Follow-up was fantastic and the whole experience was as enjoyable as car buying can be!

Very pleasant staff and atmosphere. Great service and the wait time was just as they said

I have been really impressed with Tenvoorde Ford. Starting with my initial inquiry on a used vehicle and my eventual visit to their dealership in person I always received prompt responses to my questions. I was always treated nice and never had my time wasted. I feel that I was assisted in my purchase rather than talked into buying. Out of many dealerships I have visited Tenvoorde ranks on the top!