Reviews
Write a reviewGo to Kelly's
Thank you Brian for the great service.. Kellys auto sales gives you the first class buying experience. Excellent place to come visit for all your car needs.
Go to Kelly's
Thank you Brian for the great service.. Kellys auto sales gives you the first class buying experience. Excellent place to come visit for all your car needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Recommend
Brian and Rick were very helpful and knowledgeable car guys! Great experience. Great selection of quality cars. Compared to other dealerships, if you live close I highly recommend you to check it out!
Recommend
Brian and Rick were very helpful and knowledgeable car guys! Great experience. Great selection of quality cars. Compared to other dealerships, if you live close I highly recommend you to check it out!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best place to buy a used car
Best place around to buy a used car. Low pressure salesman. Great cars for great deals. Good guys! Also they have the best inventory in town
Best place to buy a used car
Best place around to buy a used car. Low pressure salesman. Great cars for great deals. Good guys! Also they have the best inventory in town
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Not a great experience
I don’t enjoy leaving poor reviews but in this case I have to so others may be more knowledgeable when buying used. To preface, I have been working on my own cars for 30+ years, I am in no way a certified mechanic, but I have a decent amount of knowledge. I had a hard time finding what I needed in Pittsburgh and I found the van I wanted at Kelly’s in Canton, Ohio. I didn’t have time to drive (2hrs) to check out the car so for the first and last time in my life I placed a down payment to hold the car until I could go out. That’s where things started to go south. I told the salesman I wanted to put $1,000 down on my credit card, I was clear, no bones about it. I check my statement the next day and 2 k was put on it. Not a real big deal but now I was close to the limit on the card and I didn’t want that reporting negatively on my credit report. The day I am driving out to see the car ( 10:30am) I get a call from the salesman asking when will I be there , I all ready had numerous conversations with him and multiple times told him I would be there around 11:30. The trip goes well, arrive at the dealership and the car is warm? I think maybe they put gas in or we’re going over it, I don’t think to much of it. A plate gets put on the car and we go for a ride, starts up nice, everything seems in pretty good shape, only has 49,000 miles on it so what could really be wrong. I notice while driving the passenger side mirror doesn’t work and just figured it’s a used car, although I did ask twice before the down payment if anything was wrong and the answer was no. Whatever, I go in and do the paperwork, he hands me the Carfax, I see that the car was just serviced, motor and transmission oil, I’m happy with everything so I purchase and head home. On the way home I needed to stop, get some fuel( half tank when I purchased) and I decide I am going to be safe and check the motor and transmission oil. Motor looks as expected, brand new, transmission is old and about a half inch over the line. Now, this could mean a few things, 1. The Sevice place lied, 2. The dealer told the service place to print out that they serviced it even though they didn’t, 3. The service place lied and the dealer didn’t know it. Either way, changing the transmission fluid in this car is simple, 15 minute procedure and 3.5 quarts. The last problem I found was when I started the car on Sunday morning when the engine was cold. Let me tell you, it sounds like a typewriter with no lubricant. I know what the top end of Japanese cars sound like and you would never buy one if they sounded like this. Now, did they know this and that’s why the car was warm? I can’t confirm that but, I always expect 1 or 2 things to be a little off but this experience learned me two valuable lessons. Never trust or believe anything a salesman says,2. Never put money down on a car before test driving it. I hope you can learn from my mistakes, especially the warm engine scenario, I know that one is going to cost me.
Not a great experience
I don’t enjoy leaving poor reviews but in this case I have to so others may be more knowledgeable when buying used. To preface, I have been working on my own cars for 30+ years, I am in no way a certified mechanic, but I have a decent amount of knowledge. I had a hard time finding what I needed in Pittsburgh and I found the van I wanted at Kelly’s in Canton, Ohio. I didn’t have time to drive (2hrs) to check out the car so for the first and last time in my life I placed a down payment to hold the car until I could go out. That’s where things started to go south. I told the salesman I wanted to put $1,000 down on my credit card, I was clear, no bones about it. I check my statement the next day and 2 k was put on it. Not a real big deal but now I was close to the limit on the card and I didn’t want that reporting negatively on my credit report. The day I am driving out to see the car ( 10:30am) I get a call from the salesman asking when will I be there , I all ready had numerous conversations with him and multiple times told him I would be there around 11:30. The trip goes well, arrive at the dealership and the car is warm? I think maybe they put gas in or we’re going over it, I don’t think to much of it. A plate gets put on the car and we go for a ride, starts up nice, everything seems in pretty good shape, only has 49,000 miles on it so what could really be wrong. I notice while driving the passenger side mirror doesn’t work and just figured it’s a used car, although I did ask twice before the down payment if anything was wrong and the answer was no. Whatever, I go in and do the paperwork, he hands me the Carfax, I see that the car was just serviced, motor and transmission oil, I’m happy with everything so I purchase and head home. On the way home I needed to stop, get some fuel( half tank when I purchased) and I decide I am going to be safe and check the motor and transmission oil. Motor looks as expected, brand new, transmission is old and about a half inch over the line. Now, this could mean a few things, 1. The Sevice place lied, 2. The dealer told the service place to print out that they serviced it even though they didn’t, 3. The service place lied and the dealer didn’t know it. Either way, changing the transmission fluid in this car is simple, 15 minute procedure and 3.5 quarts. The last problem I found was when I started the car on Sunday morning when the engine was cold. Let me tell you, it sounds like a typewriter with no lubricant. I know what the top end of Japanese cars sound like and you would never buy one if they sounded like this. Now, did they know this and that’s why the car was warm? I can’t confirm that but, I always expect 1 or 2 things to be a little off but this experience learned me two valuable lessons. Never trust or believe anything a salesman says,2. Never put money down on a car before test driving it. I hope you can learn from my mistakes, especially the warm engine scenario, I know that one is going to cost me.
- Customer service —
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Lousy Sales people
Lousy dealership filled with lousy sales people they sell a vehicle and don’t even bother letting you know it’s been sold I wouldn’t recommend them
Lousy Sales people
Lousy dealership filled with lousy sales people they sell a vehicle and don’t even bother letting you know it’s been sold I wouldn’t recommend them
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Ranger
I came across this truck on cars.com. Made the drive everything was handled very professionally. I will recommend this dealer. Go see these young men for your next car.
Ranger
I came across this truck on cars.com. Made the drive everything was handled very professionally. I will recommend this dealer. Go see these young men for your next car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
CLEAN CARS NO PRESSURE
Kelly's in Canton Oh, shopped for a vehicle for 3 days found some at Kelly's auto. I made the drive and drove several cars. No one pressured me, the cars where all very nice it was a hard decision but they helped me so much all the way through. Thank you all so much.
CLEAN CARS NO PRESSURE
Kelly's in Canton Oh, shopped for a vehicle for 3 days found some at Kelly's auto. I made the drive and drove several cars. No one pressured me, the cars where all very nice it was a hard decision but they helped me so much all the way through. Thank you all so much.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Honda Civic
We purchased a 2007 Honda Civic, about 3 months ago we love our car and couldn't ask for better service . Kellys Auto Sales in canton ohio is a great place to shop.
Honda Civic
We purchased a 2007 Honda Civic, about 3 months ago we love our car and couldn't ask for better service . Kellys Auto Sales in canton ohio is a great place to shop.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
i got a 2014 chevy cruise drives runs great
car runs great good people great cars here come see for your self i got a 2014 chevy cruise runs great recommend its a great car lot come see for your self no problems with my car good trust worthy car lot been for 17 years its still here for a reason
i got a 2014 chevy cruise drives runs great
car runs great good people great cars here come see for your self i got a 2014 chevy cruise runs great recommend its a great car lot come see for your self no problems with my car good trust worthy car lot been for 17 years its still here for a reason
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I bought a lemon
I bought a van from Kelly's last Mach, 2017. It had 89,000 miles pretty good for a Honda. Little did I know I would be putting almost as much as I paid for it into it. First off I can't turn the TPMS light off because the sensors are bad. These sensors cost at least $60 a piece. Then I find out from my father-in-law, who is a Master Mechanic, I need a new timing belt, water pump, and serpentine belt. Almost another $1200. Then I find out I need new brakes and calipers. Another $825 Since I bought it in the winter I didn't even bother to check the AC. Big mistake. The condenser and compressor were shot. So there goes about another $2000 I also needed new tires as the one on the van were getting quite worn down. So since this is a family car I wanted good tires but not to spend a fortune. So for all 4 I ended up spending $595 for the tires then another $85.95. Come to find out not only is my van leaking antifreeze but my transmission may be going. I got a quote on it for $3695. Lovely. Still don't know what this leak is yet. Sometimes my sliding doors don't open hopefully they are under warranty by Honda. I got a loan to buy this car because we needed it. Spent a little over $12 grand and had to put almost half of that into repairs! I will never shop here again nor will I recommend it.
I bought a lemon
I bought a van from Kelly's last Mach, 2017. It had 89,000 miles pretty good for a Honda. Little did I know I would be putting almost as much as I paid for it into it. First off I can't turn the TPMS light off because the sensors are bad. These sensors cost at least $60 a piece. Then I find out from my father-in-law, who is a Master Mechanic, I need a new timing belt, water pump, and serpentine belt. Almost another $1200. Then I find out I need new brakes and calipers. Another $825 Since I bought it in the winter I didn't even bother to check the AC. Big mistake. The condenser and compressor were shot. So there goes about another $2000 I also needed new tires as the one on the van were getting quite worn down. So since this is a family car I wanted good tires but not to spend a fortune. So for all 4 I ended up spending $595 for the tires then another $85.95. Come to find out not only is my van leaking antifreeze but my transmission may be going. I got a quote on it for $3695. Lovely. Still don't know what this leak is yet. Sometimes my sliding doors don't open hopefully they are under warranty by Honda. I got a loan to buy this car because we needed it. Spent a little over $12 grand and had to put almost half of that into repairs! I will never shop here again nor will I recommend it.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase