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Best Buy Motors

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (5 reviews)
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–7:00pm
Sunday Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (5 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Don’t walk away, run away!

They sell lemons and then they don’t stand by their sales. Bought a car for $6,500 right at blue book for age and mileage. They claimed they changed the brake pads and changed the oil. Four months in, it starts leaking oil from the valve cover gaskets. Expected in a used car with 140,000. No big deal. We got it repaired. We did find out it had a motor swapped out, but that wasn’t on the CarFax that Marco showed my wife. Probably why they have such a crappy rating from CarFax. One month later it starts running hot and mechanic says it has a blown head gasket. More expensive repair than swapping the motor. Called them about it and the salesman said there’s nothing he can do since the sales rep who sold us the car (Marco) went to a different dealership even though we bought it less than 6 months ago and only put 2,400 miles on it. They’re crooks and they sell lemons. Reporting them to the BBB as well. Stay away from this place. No peaches, only lemons and scoundrels. Put them out of business!

Don’t walk away, run away!

They sell lemons and then they don’t stand by their sales. Bought a car for $6,500 right at blue book for age and mileage. They claimed they changed the brake pads and changed the oil. Four months in, it starts leaking oil from the valve cover gaskets. Expected in a used car with 140,000. No big deal. We got it repaired. We did find out it had a motor swapped out, but that wasn’t on the CarFax that Marco showed my wife. Probably why they have such a crappy rating from CarFax. One month later it starts running hot and mechanic says it has a blown head gasket. More expensive repair than swapping the motor. Called them about it and the salesman said there’s nothing he can do since the sales rep who sold us the car (Marco) went to a different dealership even though we bought it less than 6 months ago and only put 2,400 miles on it. They’re crooks and they sell lemons. Reporting them to the BBB as well. Stay away from this place. No peaches, only lemons and scoundrels. Put them out of business!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 2.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Do not go here

Purchased a vehicle 2 weeks ago. Was stranded on the side of the road 4 days ago, vehicle is now in the shop and needs a new engine!!! I would NOT buy a car from here! They will sell you a xxx!

Do not go here

Purchased a vehicle 2 weeks ago. Was stranded on the side of the road 4 days ago, vehicle is now in the shop and needs a new engine!!! I would NOT buy a car from here! They will sell you a xxx!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Engine blew up within 3 weeks of purchase

Engine blew up within weeks of purchase - before plates were even due. When called to discuss the owner was hateful - basically said not his problem. Refused to even entertain the idea his dealership sold a faulty car that never should have been on the lot.

Engine blew up within 3 weeks of purchase

Engine blew up within weeks of purchase - before plates were even due. When called to discuss the owner was hateful - basically said not his problem. Refused to even entertain the idea his dealership sold a faulty car that never should have been on the lot.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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if less than 1 star was possible...

Sent 2 separate emails to this dealer regarding an Infiniti G20...never received a reply. Very disappointed. Ended up buying an Infiniti from another cars.com ad...

if less than 1 star was possible...

Sent 2 separate emails to this dealer regarding an Infiniti G20...never received a reply. Very disappointed. Ended up buying an Infiniti from another cars.com ad...

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

I AM SORRY I TRY MY BEST TO REPLY TO THE EMAILS AS QUICK AS POSSIBLE IN THE ORDER I RECEIVE THEM . I DO APOLOGIZE

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Great service

I was searching a used car on cars.com. The dealer contacted me immediately when I sent the inquiry. The manage was so nice and told me more details about the car, which made me feel comfortable.

Great service

I was searching a used car on cars.com. The dealer contacted me immediately when I sent the inquiry. The manage was so nice and told me more details about the car, which made me feel comfortable.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you ! We try to make it to everyone as quickly as we can. Our costumers satisfaction is very important to us.

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