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Reviews

Average Ratings

4.9
501 lifetime reviews. Includes reviews of Kia of Lansing from DealerRater.com
  • Great service

    The service people are very nice and helpful. My experience is always great when I come have anything done. Thank you.

    Dealer Response

    Hi Jody, Thank you for taking the time to write this review. We appreciate your business and look forward to your next visit.


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    The service people are very nice and helpful. My experience is always great when I come have anything done. Thank you.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Jody, Thank you for taking the time to write this review. We appreciate your business and look forward to your next visit.


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  • Wonderful customer service, courteous and friendly

    Friendly competent service!! Clean premises. Staff is attentive and customer does not feel overwhelmed. That's about all I have to say. No need fo...


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    Friendly competent service!! Clean premises. Staff is attentive and customer does not feel overwhelmed. That's about all I have to say. No need for a minimum of 20 words.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Outstanding Service!!!!

    Ryan made me feel comfortable. He explained everything and answered all my questions without hesitation. I explained my credit issues and he still...


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    Ryan made me feel comfortable. He explained everything and answered all my questions without hesitation. I explained my credit issues and he still treated me as if I has a credit score of 800. Very polite and thorough at his job.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great used car

    Straight forward and found a way to get the process done! Looking for a quality used car and found just what I wanted at Kia of Lansing.


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    Straight forward and found a way to get the process done! Looking for a quality used car and found just what I wanted at Kia of Lansing.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • family driven

    Jeff Darden was amazing I felt like he knew his stuff and gave me the full picture of everything and when we get a Suv for my wife we will be back


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    Jeff Darden was amazing I felt like he knew his stuff and gave me the full picture of everything and when we get a Suv for my wife we will be back

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Extremely Satisfied!

    I had a great and easy time working with Staci Alexander. She is knowledgeable and extremely helpful. I also had difficulties in the past with m...


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    I had a great and easy time working with Staci Alexander. She is knowledgeable and extremely helpful. I also had difficulties in the past with my credit, but I feel as though Staci went to bat for me. For this, I am forever grateful!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Well made cars

    My sale rep, whom I will only deal when i come to Kia. He is amazing person...dealing with him make u feel like u dealing with a family member.


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    My sale rep, whom I will only deal when i come to Kia. He is amazing person...dealing with him make u feel like u dealing with a family member.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great experience.
    April 15, 2017

    Staci helped me with my first lease. She was able to help we work within my budget and get the vehicle I wanted with the terms I needed. The exp...


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    Staci helped me with my first lease. She was able to help we work within my budget and get the vehicle I wanted with the terms I needed. The experience was Fun!

    Does recommend this dealer

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  • Fast and Easy

    It was fast, and low priced. Pretty much all I want in an oil change, along with the trust of the company knowing they aren't going to screw anyt...


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    It was fast, and low priced. Pretty much all I want in an oil change, along with the trust of the company knowing they aren't going to screw anything up... At KIA in Lansing they sure won't!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Excellent experience

    There was no waiting when I arrived. I was guided through the whole process during my first oil change visit.


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    There was no waiting when I arrived. I was guided through the whole process during my first oil change visit.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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