Mossy Volkswagen Escondido

Dealer on Cars.com since June 2017

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Today's Hours

Sales 8:30 AM - 9:00 PM
Service 7:30 AM - 6:00 PM
Mon 8:30 AM - 9:00 PM
Tue 8:30 AM - 9:00 PM
Wed 8:30 AM - 9:00 PM
Thu 8:30 AM - 9:00 PM
Fri 8:30 AM - 9:00 PM
Sat 8:30 AM - 8:00 PM
Sun 9:30 AM - 7:00 PM
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 8:00 AM - 4:00 PM
Sun Closed

Reviews

This dealer has no recent reviews and is not rated.

10 lifetime reviews.

  • Awesome discount on CC
    October 25, 2013

    I just got a VW CC and I absolutely love it. I ended up at Volkswagen Mossy Escondido because of David & Bill. They were extremely responsive, straigh...t and honest with me and took me seriously while some of the other dealers did not. Ask David about Costco discount on VW...love it, thanks guys you know how make a girl feel special.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 1.0 out of 5
    Totally dissatisfied
    September 8, 2014

    Bought a VW hybrid. 40 days after and they have yet to pay off my trade in. Spoke with sales mgr, finance mgr, and GM and have yet to have the check t...o be issued and sent to finance our finance company. They have lied 3 times about the day the check was sent. I have reached out by phone many times and have yet to reach anyone directly without first leaving a voicemail and waiting for a callback. The only exception being the sales line. I won't be a customer of this dealership again. This would include service.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?

  • 5.0 out of 5
    Patient and not pushy
    May 25, 2014

    Jamie Hayes assisted us with our purchase. We weren't planning on a new car. We had a 2010 VW Jetta TDI. Fun. What's more fun? A 2014 Jetta TDI. Smoot...her shifting. Tighter hold to the road. No lack of power. Jamie walked the lot back and forth. No pressure. We had pizza served while our paperwork was done. Only comment, but not really a negative, is that sales AND management should spend more time learning every feature of the cars they sell. There was a bit of, "I'm new to VW", than I expected. Friendly and generally efficient. Ask for Jamie.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since June 2017

Mr. Mossy knows what it takes to be number 1, and were fully committed to achiving it! Not just in sales and service, but in overall customer satisfaction. Mossy Volkswagen is different than other dealers. Our friendly and knowledgeable staff will listen carefully, and than provide solutions you can trust. We vow to strengthen customer relationships with each and every contact and make owning a Mossy Volkswagen something to smile about.

"Your San Diego and North County Volkswagen Dealer!"
Mossy Volkswagen Escondido
1695 Auto Park Way Escondido, CA 92029
New (760) 536-8484
Used (760) 298-5036
Service (760) 297-4080
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