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Honda of the Avenues

(5,375 reviews)
Visit Honda of the Avenues
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 7:00am–5:00pm
Sunday 12:00pm–6:00pm Closed
2025 consumer dealer award
View 9 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award
New (833) 398-4422 (833) 398-4422
Used (888) 870-1083 (888) 870-1083
Service (888) 696-1055 (888) 696-1055

Reviews

(5,375 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Honda of the Avenues from DealerRater.

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Todd and Marshall were a pleasure to work with.

Todd and Marshall were a pleasure to work with. I probably wasn't the easiest customer, but they worked with me to get a deal done. Thanks!

Rating breakdown (out of 5):
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  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Good honest work.

Good honest work. Nice people to deal with. Price was comparable with other places in the are.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Jim was very professional, trustworthy and

Jim was very professional, trustworthy and knowledgeable. He was quick to communicate and answer my questions.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Very fast and efficient service was complete and paid the

Very fast and efficient service was complete and paid the service bill within an hour

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for submitting your review. It means a lot to us! Thank you so much for your business. :)

Amazing service!

Amazing service!!! Our consultant Jon Mazur was absolutely amazing! Not only giving us a wonderful attitude but making sure we was updated on the whole process!!! I've bought a few cars before this one and this was by far the best experience hands down 10/10 highly recommend!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We are delighted we had the opportunity to earn your business. Welcome to the Honda of the Avenues Family! We hope you enjoy your New Honda.

Kasim was truly exceptional, I appreciated all the

Kasim was truly exceptional, I appreciated all the assistance I received when purchasing my new civic.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the Awesome Review. We appreciate your Business.

Buyer beware.

Buyer beware. I communicated with the dealership for 2 days. I was ensured they had a great vehicle for me to check out. They wouldn't discuss price through email or phone but asked me to come on site. They ensured me the car was clean, damage free, and never smoked in. Upon our arrival the car was anything but what they described in their ad or in our many emails. They then tried to haggle me to purchase a new vehicle. I felt they were trying to bait and switch me. Not a great feeling.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello sir/ma'am, my name is Scott Williams. I'm the General Manager. I wanted to apologize for the what happened. This is not the way we do business...AT ALL! I would like the opportunity to discuss the entire situation with you and help out wherever I can. My direct number is 904-370-1273. Respectfully, Scott Williams

My car was ready on time .

My car was ready on time . Bobby in service and Greg in parts were a pleasure to work with.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We do our best to Service cars in a timley manor. We appreciate you choosing us for your Service needs.

I was told my car had heads up display, tint and other

I was told my car had heads up display, tint and other items. They switched the car on me, that did not come with aftermarket tint or HUD, etc (swapped my Touring for a white EX-L, AFTER signing for another car, that wasn't what I exactly what I picked out and wanted) and I could not back out of the contract, as they commanded me). They also charged me hundreds in fees that were supposed to have been complimentary. They also charged me over 800$ in a fee above the 899$ fee. The worst part was they collected 48 months of interest at once, when I told them I wanted Honda's financing with interest compounded daily. They robbed thousands of dollars from an old woman (69) that trusted their word. Buyer beware!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jimmy was great.

Jimmy was great. He was Very professional and personable. I would recommend him to friends

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.