Reviews
Awesome service center
We've had excellent service since we started receiving service here. They are always willing to ensure customers are satisfied and will right any wrongs. Jonathan has been an awesome advisor and we enjoy doing business with him. Highly recommend!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for writing. We thank you for your support and really appreciate you recognizing Jonathan. He does a great job! Have a great day and see you next visit. Chip Hill, Marketing
Service
Quick, professional, courteous and affordable. Service was done within the time promised. Josh was very friendly, professional, and positive. He explained what had been done and what service they recommended on my next visit and why they recommended it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your comments. We appreciate your taking the time to recognize Josh. He does a great job and has been with us for many years. Have a great day and look forward to your next visit. Chip Hill, Marketing
Routine service
Service was completed with overall inspection and reviewed with me in a little over an hour. I have always received excellent service at this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for writing Steve. We appreciate your business. Have a great day!! Chip Hill, Marketing
outsdanding
Service provided was fast and all items were explained in detail. Price was fair and fully explained. I will recommend Mr Mandele to my friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you. I will be sure to show Bob. We appreciate you taking the time to write. Chip Hill, Marketing
Great professional customer service
I brought my car in for an oil change and 2 recalls. I also ended up getting new tires, which I needed. We actually found the tires cheaper somewhere else and Josh was able to get it price matched. Very good experience all the way around. Everyone was friendly and professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank You!! Great job Bob and Josh. We appreciate you writing and for being our customer. Have a great day! Chip Hill, Marketing
Great experience
Bought my recent and previous car from Joe Contarino. He is low key, knowledgeable, does not try to push extras. I had researched prices (i do not like to haggle) and the price I got was as good as i could have gotten elsewhere.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great!! Thanks for choosing us. We appreciate your business and we look forward to taking care of your car needs for many years to come. Welcome to the HOTA Family!! Chip Hill, Marketing
Great service all around
Great customer service and prices. I had them check my tire they found a nail and patched it up in no time. The price wasn't bad and my customer service representative was awesome.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your business. And thanks for taking the time to mention so many employees. We are proud of our loyal staff and they do a great job for us. Thank you for your business and please let me know if I can ever be of assistance to you. Chip Hill, Customer Relations Manager chip.hill@lousobh.com
Urgent Air Conditioner Repair
While visiting from out of town my AC went out. I needed help quick before my long drive back to Texas and Bobby took great care of me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank You and thanks Bobby for taking care of Stacey and getting her back on the road! Nice work. Thanks for writing Stacey. Have a great day! Chip Hill, Customer Relations Manager
Prompt, professional service
Welcoming, professional attitude and service was done and done right. I was able to drive in without an appointment and was out of there completed in an hour.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank You. We appreciate your business. Bob does a great job and we look forward to assisting you again. Have a great day. Chip Hill, Customer Relations Manager
Great service, done in a timely fashion
Very customer oriented, always friendly and professional, Would not take my car for service anywhere else. Waiting area comfortable. Appreciate the free car wash and detal
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks Nancy. We appreciate your comments. Thanks for being our customer!! Have a great day. Chip Hill, Marketing