Reviews
Write a reviewExcellent Car Buying Experience
It was a very HOT day in El Cajon 100+ and after 2 dealers had us standing around in the sun looking at vehicles we weren't interested in...... We dropped into Legacy Cars. Cal came right out and had us in the shade, offered cold drinks and had the keys to the vehicle we were interested in within 3 mins... Test drove the car and Cal had all the information and Carfax asap ...... we discussed finance issue and Cal agreed to hold our check for 10 days as funds were being transferred....We drove off with the car we wanted and with the price we liked ...... Great experience with great people ..... Cal was the best !!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best used car dealer in San Diego
Very honest people work there. Great cars and best finance! My credit was bad and they offer me 5.99 rate for my Prius. Will recommend to anyone if they need a car!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Highly recommend
We purchased a used auto from LEGACY CARS a month ago. We were impressed by their personnel! They successfully handled questions, requests and paperwork with speed and clarity. We are certainly recommending LEGACY CARS to our extended family and friends! The entire process was handled as we believe it ought to be and in any case, they will be rewarded with repeat customers. It is satisfying to be able to recommend a car dealership which seems to be sincerely concerned with their customer?s wishes and requirements. Our salesman Adam was a pleasure to work with and the vehicle was as represented. Thanks Cal for your leadership as a general manager; your guidance is obvious. (Even your carwasher fellow responded remarkably.) Wishing you happy whale watching, Al & Mary Anne, Ramona
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
They don't stand behind there cars that they sell!
Don't buy from them!! Horrible customer service and they don't stand behind there cars!!! I just bought a BMW from this dealer and would never go back. My husband and I did take the car for a test drive but trying to buy with 2 kids makes it extremely hard at times. I have had the car for less than 24 hrs and called and talked to the manager about my steering wheel shaking and if they could have there mechanic look to see if the tires didn't get balanced when they did there inspection. He told me that I would have to pay for it and that it's not his responsibility!! I seriously drove the car off there lot at 6pm mon and called at 9 am Tuesday when I drove the car to work. Horrible customer service, all dealerships do a full check and balancing of tires should not be my responsibility to check before I buy a car!!! Stay away from this mom and pop dealership!!!!
- Customer service 1.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Miss Powell I hope you are happy after we resolved this misunderstanding.
Great car, great buying experience!
My purchase was the best I've ever had. My salesman Adam, was respectful and businesslike. The Managers Cal and Kim assisted in getting financing. I will buy here again and send friends to buy here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 3.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best car buying experience! Excellence service
I purchased my dream car, 2009 Cadillac Escalade on 8/7/14. Nestor and Cal are the BEST!!!! They made this car buying experience easy! The customer service is outstanding! Nestor and call worked there magic on my trade in vehicle and made it all happen!! If you're looking for a car, they are the guys to go see!! Thanks for everything guys!!! :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome customer service
I had my fist experience with Legacy Cars about 2 months ago. I felt welcomed once i stepped foot on the lot. I found my dream car and they made it an easy and smooth transaction for me to purchase my car. I was well taken care of and i would recommend Legacy you! Thank you Legacy Cars! I'm a satisfied customer!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
great serves
I purchased infiniti ex 35 and i am first time buyer every thing whent smooth fast and thanks to mike and his team i love my new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Place to buy Car!!!
Purchased my Mini Cooper at Legacy a couple weeks ago and have enjoyed it. Mike sold me my car and was very nice!! I would definitely purchase another car from here Thanks again guys! ???????? Dawn Chaffin
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I resently purchased a Infinity G-37 Coupe
I was very pleased with the sales from start to finish, they were very helpful and took there time to make sure I found the car I was looking for and meet all my needs from start to finish, I worked with my sales man all the way threw the sales the owner came out and introduced himself and made sure I was completely satisfied with their service, this was a very fast process from start to finish. I will be sending any one that may know to stop over and see there inventory. Thank You, Mike S
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase