I purchased a new Civic for my wife from Cape Girardeau Honda last week. My salesman was very friendly and answered all of my questions. I normally feel... very intimidated when buying a car - its a process that is very stressful. He made me feel as if I were a valued customer and not some poor sucker who needed a car. I am on online shopper, so I got price quotes before setting foot on their lot. Cape Girardeau Honda's price quote was very competitive with the other dealers. My negotiation was simply showing my salesman the printed out copy of my price quote. --He did offer me other services, but they were optional. I could've done without the mountain of extras, but what dealership doesn't try to add on extra services? Some of them seemed like they would be good ideas for certain customers. Now my wife is driving a new Civic and she is very happy, which means I am happy, too! We will certainly be back.