Reviews
Write a reviewOver charged never fixed it right the first time
Evertime I take my vehicle in they over charged. They charged me 8,000 for a remaned transmission. Scott hit on me. Called me his wife to the tow truck guy. They installed a starter that had issues and had to be taken back 3 times for the starter. I asked for pricing on head light they charged me $149 claiming it took them over two hours. I only asked for pricing. They quoted $1004.00. I said don't touch them . They had my vehicle for two weeks and they didn't give me a loaner until the last day.
Over charged never fixed it right the first time
Evertime I take my vehicle in they over charged. They charged me 8,000 for a remaned transmission. Scott hit on me. Called me his wife to the tow truck guy. They installed a starter that had issues and had to be taken back 3 times for the starter. I asked for pricing on head light they charged me $149 claiming it took them over two hours. I only asked for pricing. They quoted $1004.00. I said don't touch them . They had my vehicle for two weeks and they didn't give me a loaner until the last day.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
My salesman Mike was great.
My salesman Mike was great. No pressure. Had all the answers to my questions. I loved the tour of the facilities. It’s like a museum. Will buy again from De Pere Auto again.
My salesman Mike was great.
My salesman Mike was great. No pressure. Had all the answers to my questions. I loved the tour of the facilities. It’s like a museum. Will buy again from De Pere Auto again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Service
Great experience helping me get me first every owned car. Helped me navigate through the process and explained everything in great detail. Would recommend for anyone looking for used cars.
Great Service
Great experience helping me get me first every owned car. Helped me navigate through the process and explained everything in great detail. Would recommend for anyone looking for used cars.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great local business
Such nice guys. Test drive was easy. All my questions were answered. Made the buying experience so quick and easy. Very informative and respectful. What a great, small business. Please support local businesses!
Great local business
Such nice guys. Test drive was easy. All my questions were answered. Made the buying experience so quick and easy. Very informative and respectful. What a great, small business. Please support local businesses!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are extremely satisfied with the customer service,...
We are extremely satisfied with the customer service, integrity & honesty of Mike & Phil at De Pere Auto. We have purchased multiple vehicles from them & they stand behind their cars. We also use their services for maintenance & repair. Highly recommend!
We are extremely satisfied with the customer service,...
We are extremely satisfied with the customer service, integrity & honesty of Mike & Phil at De Pere Auto. We have purchased multiple vehicles from them & they stand behind their cars. We also use their services for maintenance & repair. Highly recommend!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I would recommend De Pere Auto to anyone
De Pere Auto treated my wife and me with great respect, and were very generous with their trade-in price. They made our purchase easy. I would recommend them to anyone looking to trade their vehicle.
I would recommend De Pere Auto to anyone
De Pere Auto treated my wife and me with great respect, and were very generous with their trade-in price. They made our purchase easy. I would recommend them to anyone looking to trade their vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bought a 2018 Jeep Grand Cherokee
Super easy process. Mike was my salesman and he was so helpful and kind! Was not pushy and made the process very enjoyable! I highly recommend buying a car from here!
Bought a 2018 Jeep Grand Cherokee
Super easy process. Mike was my salesman and he was so helpful and kind! Was not pushy and made the process very enjoyable! I highly recommend buying a car from here!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Easy Peasy
I needed a newer vehicle I had been looking at De Pere Auto since i moved here. I saw a KIA in my price range took it for a ride and fell in Love. Mike was very informative and I got a great price for my trade in.
Easy Peasy
I needed a newer vehicle I had been looking at De Pere Auto since i moved here. I saw a KIA in my price range took it for a ride and fell in Love. Mike was very informative and I got a great price for my trade in.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Over and beyond!!!
I had sent an email to them to see a car, but when I got there it was already sold. The salesman was very nice and empathetic to my sadness that the car already had sold. I got a call from Mike asking me to call him at my convenience (this was about a whole week later). I called him back and he said he remembered how much I wanted that particular car, so he went through all their emails and finally found the original email in his spam. From there he got my number and called me to tell me that the financing did not go through on the one who had bought it at first. He was checking to see if I was still interested!!???? He let me put a down payment on it over the phone so he could mark it sold. Honestly, u can see how often a car is looked at and the car had 26 looks and he said he had atleast 10 people inquiring on the car prior to us getting there. THAT WAS FANTASTIC CUSTOMER SERVICE-HE WENT ABOVE AND BEYOND WHAT HE HAD TO. He could have just sold it to the next person and forget about me but he didn’t! It took him a week to find my email. I truly can’t say enough about this salesman/auto dealer. Very informative and they truly want you in a good running vehicle-they aren’t there to just get paid. No one goes above and beyond anymore cuz it is much easier not to.......except for De Pere Auto—they do! Best car buying experience ever!!!
Over and beyond!!!
I had sent an email to them to see a car, but when I got there it was already sold. The salesman was very nice and empathetic to my sadness that the car already had sold. I got a call from Mike asking me to call him at my convenience (this was about a whole week later). I called him back and he said he remembered how much I wanted that particular car, so he went through all their emails and finally found the original email in his spam. From there he got my number and called me to tell me that the financing did not go through on the one who had bought it at first. He was checking to see if I was still interested!!???? He let me put a down payment on it over the phone so he could mark it sold. Honestly, u can see how often a car is looked at and the car had 26 looks and he said he had atleast 10 people inquiring on the car prior to us getting there. THAT WAS FANTASTIC CUSTOMER SERVICE-HE WENT ABOVE AND BEYOND WHAT HE HAD TO. He could have just sold it to the next person and forget about me but he didn’t! It took him a week to find my email. I truly can’t say enough about this salesman/auto dealer. Very informative and they truly want you in a good running vehicle-they aren’t there to just get paid. No one goes above and beyond anymore cuz it is much easier not to.......except for De Pere Auto—they do! Best car buying experience ever!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The guys were very nice and knowledgeable. They had the...
The guys were very nice and knowledgeable. They had the vehicle we wanted and the no haggling process we appreciated. They, however, didn’t fill the tank when we picked up the vehicle and the first time we used the wipers, they fell apart. Overall, good experience but could have been better.
The guys were very nice and knowledgeable. They had the...
The guys were very nice and knowledgeable. They had the vehicle we wanted and the no haggling process we appreciated. They, however, didn’t fill the tank when we picked up the vehicle and the first time we used the wipers, they fell apart. Overall, good experience but could have been better.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car