Don Thornton Cadillac, Inc.

4.6 out of 5 4.6
Rectangle 48
Sales 8:30 AM - 7:00 PM
Service 7:30 AM - 6:00 PM

Don Thornton Cadillac, Inc. Hours

Sales

Monday

8:30 AM - 7:00 PM

Tuesday

8:30 AM - 7:00 PM

Wednesday

8:30 AM - 7:00 PM

Thursday

8:30 AM - 7:00 PM

Friday

8:30 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:30 PM

Saturday

9:00 AM - 1:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since February 2008

Welcome to Don Thornton Cadillac in Tulsa, Ok. We are proud to be your premier new and used Cadillac dealership serving

...

Oklahoma City, Muskogee, and surrounding Cadillac customers. If you are looking for a new vehicle such as the Escalade or CTS, come into Don Thornton Cadillac, and check out our huge inventory of cars, trucks, SUVs, and crossovers. For years, Don Thornton has been serving Tulsa Cadillac drivers with all their automotive needs. We are conveniently located at 3939 South Memorial Drive, Tulsa, OK, so check out our hours and directions page to discover the best time to visit us.

"Don Thornton Cadillac is the #1 Cadillac dealer in NE Oklahoma with the highest customer service in the region"

Service

Oil, Filter Change

$43.86 and up*

Wheel Balance

$59.95

Tire Rotation

$29.95 and up*

Check Engine Light Diagnosis

$95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
35 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    October 30, 2019

    They are really nice, friendly and professional, I ask them to let me see a used Cadillac and they actually let me took it home for a couple of days to... try it out. Even if we couldn’t have an agreement on the deal for different reasons they treated me and my family with all the respect and professionalism you expect from anyone on a great dealership like this one.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 19, 2019

    There aren’t enough stars for these guys... they go above and beyond.. pricing, repairs and customer service... I’m always taken care of beyond expectations...... Thnxs

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • March 1, 2018

    Have owned Cadillac from Don Thornton dealer for 1 1/2 yrs. with continued free oil changes, inspections, and car washes. Pleasant waiting area with... big screen t v, tech recharge stations, free drinks/snacks, and always other ride or loaner car if needed. As a 71 yr old widow, I Love this dealership.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 26, 2019

    We recently purchased a pre-owned Escalade at Don Carlton Tulsa, Ok. Our salesman, Chuy Socarro, took wonderful care of us as well as Pat in the repair... dept. and we’d definitely recommend Don Carlton for your auto buying needs!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 6, 2019

    Steve O'Dea was an awesome salesman! He worked hard to make sure we received everything we asked for. I would recommend him to anyone. The whole experience... was well worth it.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 30, 2019

    The whole customer service experience at this location is above and beyond what you would expect. Bob Hallam in the service department, always goes above... and beyond for his customers. From an oil change, to a car detail, to a repair, I am always treated with respect and like I’m the only customer they are dealing with. It is always very smooth process whenever I am making an appointment and I’m never there for very long. Great job! This is why I love buying from Cadillac and will forever be a customer!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    May 7, 2019

    One saleslady called the minute I hit enter before 8 A.M., ask her range of miles the electric car provides. As the specs 85 MPG , REVEALED THAT BUT WANTED... TO MAKE SURE, AS MERCEDES DOES THA..

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Preston, Our team goal is to reach out to a customer with minutes of you submitting a lead. This high level of customer service is why we're one of t...he top-ranked dealerships in Tulsa, OK. Our team followed our company processes and procedures. We don't understand why we received a bad review, and you received nothing but amazing customer service from the minute you submitted a lead. Please let us know what our team can do to improve our processes.

  • 5.0 out of 5
    November 15, 2018

    Repair under warranty. Pleasant no hassle service.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 11, 2018

    Adrian was very friendly and made us feel at home. He had a good knowledge base of the vehicle. He made the process seem seamless. We enjoyed our day... at the dealership. I would highly recommend him to my friends.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 10, 2018

    The service and the experience went very well. Was pleased with everything.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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