Don Thornton Cadillac, Inc.

New 888-277-4612 Dealer Website
Used 888-861-4846 Email Dealer
Service 888-898-1956

Thank you. Your email has been sent to the dealer.

Sales 8:30 AM - 7:00 PM
Service 7:30 AM - 6:30 PM
Mon 8:30 AM - 8:00 PM
Tue 8:30 AM - 8:00 PM
Wed 8:30 AM - 8:00 PM
Thu 8:30 AM - 8:00 PM
Fri 8:30 AM - 7:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:30 PM
Sat Closed
Sun Closed
{{currentIndex + 1}} of 2 Video

Reviews

4.4
Average based on 14 reviews.
  • Repeat customer

    No problems what-so-ever, great financing when I purchased. No complaints. When I need a new car I will definitely buy fro Don Thornton Cadillac.


    Show Full Review

    No problems what-so-ever, great financing when I purchased. No complaints. When I need a new car I will definitely buy fro Don Thornton Cadillac.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 3 found this review helpful. Did you?

    Hide Full Review
  • excellent

    Everything was awesome, very friendly, great communication.


    Show Full Review

    Everything was awesome, very friendly, great communication.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Good at selling, not good at simple repair

    It was a good experience with sales personnel when we bought our SRX here 3 years ago. Since then, the most simplest of a problem could not be fix...

    Dealer Response

    James, First of all, we sincerely apologies for any recurring issue with your vehicle. It is our endeavor to fully address and resolve all custom...


    Show Full Review

    It was a good experience with sales personnel when we bought our SRX here 3 years ago. Since then, the most simplest of a problem could not be fixed properly by the service department. A leak in the cars windshield ( and front headlight) washing system has been ongoing for two years! First visit did not fix the problem, as both the second and third visits have not. Service rep asked today if the problem had reoccurred....I said there was still a leak in the system and they needed to fill it up again. Rep did not ask if they could attack a repair again....(maybe because I commented that I now had NO confidence in their service people to solve this problem). If there were another Cadillac dealer in Tulsa I would go there. They can change oil (heck, I can do that), but simple repair, under warrantee, is a no go!

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    James, First of all, we sincerely apologies for any recurring issue with your vehicle. It is our endeavor to fully address and resolve all customer concerns as quickly and efficiently as possible. We also aim for nothing short of Complete Satisfaction with each customer interaction. In the rare instances that we do not meet or exceed our customer's expectations, we gladly welcome constructive feedback as to where we have fallen short. Please understand that we do value you as a customer and hope you will give us the opportunity to reinstate your confidence in our team. Please call 918-665-3420 at your convenience to personally discuss the issue with our service manager. Thank you, Tom Bloomfield General Manager


    Hide Full Review
Read All Reviews

Service & Repair

About Our Dealership

Dealer on Cars.com since February 2008

Welcome to Don Thornton Cadillac in Tulsa, Ok. We are proud to be your premier new and used Cadillac dealership serving Oklahoma City, Muskogee, and surrounding Cadillac customers. If you are looking for a new vehicle such as the Escalade or CTS, come into Don Thornton Cadillac, and check out our huge inventory of cars, trucks, SUVs, and crossovers. For years, Don Thornton has been serving Tulsa Cadillac drivers with all their automotive needs. We are conveniently located at 3939 South Memorial Drive, Tulsa, OK, so check out our hours and directions page to discover the best time to visit us.

"Don Thornton Cadillac is the #1 Cadillac dealer in NE Oklahoma with the highest customer service in the region"