I had trouble with this facility several years ago but thought I would try them again. I stopped in for an oil change and sat in my car on the garage for... 15 minutes before anyone said anything to me. They didn’t seem very busy. I told them I wanted to get an oil change. The man asked if I had an appointment and I told him no. He said they didn’t have time to do it. It was 11am. I found this dealer service facility very slow and lacks customer service. I don’t recommend at all and I will not be back. Good riddance!
Terrible experience, I have ever had at a dealership. Especially a dealership that has been hassling me via text, email, and phone for the past week trying... to get me to buy a car. I talked to a guy named Allen, told him exactly what I was looking for and what I was willing to spend. I only required a SUV w/ a sunroof (simple) I went in today and was assisted by a young lady, instead of the person I scheduled the appointment w/ (no biggie) she was helpful, I test drove 1 car, (I was told there would be multiple trucks for me to choose from and test drive) She came back w/ numbers far from what we agreed upon, I declined and said I’d come back when I was ready (my term was going back to the drawing boards) she brought two black guys to the table one-by-one. The first one came to the table w/ the figures again but I didn’t budge. He got up and walked off, the second guy comes, a bald headed guy w/ a full beard and attitude tried to tell me an incorrect APR that was double the APR I was given initially, and told me I would have to settle for what they proposed or settle for less than what I asked for. He was extremely unprofessional and should not conduct business unless he prefers confrontation. I felt rushed and misdealt with. This is not how a dealership should conduct business. I left extremely upset, the guy thru all my energy off! Extremely Unprofessional Environment!!
Went to World Hyundai to get financed for my first car and they were awesome!!! Not only did I buy a car but my dad got one as well. Very honest and... smooth, thanks guys
JUST BOUGHT A NEW SONATA FROM WORLD HYUNDAI. MY SALESMAN WAS MATT AND HE WAS AWESOME AND FUNNY, I NEVER FELT PRESSURED OR RUSHED AND HE EVEN STAYED LATE... FOR ME!!!!
Came to World Hyundai to figure out whether to purchase lease or go in a different route. They gave me what I wanted for my car and treated me with the... upmost respect. Matt even drove me home in the middle of our visit to put a casserole in the oven and waited for me. Great job Matt and the rest of the staff at World Hyundai!!!!
Came in today to purchase a used car that was like the one that i saw in Schaumburg and met Matt. He was friendly and straight forward to go along with... being funny. I ended up buying the car and could not be more happy!!!
The worst place to go to get a vehicle. VERY UNPROFESSIONAL STAFF TREATED LIKE A CREDIT SCORE INSTEAD OF A HUMAN BEING. DROVE 96 MILES TO THIS DEALERSHIP... ON A PROMISE TO FULFILL MY NEEDS. DONT GO HERE PEOPLE PLACE FULL OF BUYING CUSTOMERS AND NOT ONE WALKED OUT WITH A VEHICLE BECAUSE STAFF DONT KNOW HOW TO TREAT PEOPLE. NEVER GO HERE
Amazing shopping experience with Courtney and Erik G. Brought my first car here and then came in today looking for a new vehicle I looked and I received... I would definitely will be back .. Thanks Guys.
everything was wonderful fast service and no hassles. my rep was amazing every concern i had he answered without a second guess . i would definitely refer... my friends and family!!!
Process was a little time consuming but Courtney made the experience worth it I thought I was going to have too settle but Courtney made sure I was happy... and got into the vehicle he wanted I recommend if your in the market please go see him.