World Hyundai

4.4 out of 5 4.4

Reviews

4.4 out of 5 4.4
74 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    July 14, 2020

    I had trouble with this facility several years ago but thought I would try them again. I stopped in for an oil change and sat in my car on the garage for... 15 minutes before anyone said anything to me. They didn’t seem very busy. I told them I wanted to get an oil change. The man asked if I had an appointment and I told him no. He said they didn’t have time to do it. It was 11am. I found this dealer service facility very slow and lacks customer service. I don’t recommend at all and I will not be back. Good riddance!

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    August 30, 2019

    Terrible experience, I have ever had at a dealership. Especially a dealership that has been hassling me via text, email, and phone for the past week trying... to get me to buy a car. I talked to a guy named Allen, told him exactly what I was looking for and what I was willing to spend. I only required a SUV w/ a sunroof (simple) I went in today and was assisted by a young lady, instead of the person I scheduled the appointment w/ (no biggie) she was helpful, I test drove 1 car, (I was told there would be multiple trucks for me to choose from and test drive) She came back w/ numbers far from what we agreed upon, I declined and said I’d come back when I was ready (my term was going back to the drawing boards) she brought two black guys to the table one-by-one. The first one came to the table w/ the figures again but I didn’t budge. He got up and walked off, the second guy comes, a bald headed guy w/ a full beard and attitude tried to tell me an incorrect APR that was double the APR I was given initially, and told me I would have to settle for what they proposed or settle for less than what I asked for. He was extremely unprofessional and should not conduct business unless he prefers confrontation. I felt rushed and misdealt with. This is not how a dealership should conduct business. I left extremely upset, the guy thru all my energy off! Extremely Unprofessional Environment!!

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 7, 2019

    Went to World Hyundai to get financed for my first car and they were awesome!!! Not only did I buy a car but my dad got one as well. Very honest and... smooth, thanks guys

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 2, 2019

    JUST BOUGHT A NEW SONATA FROM WORLD HYUNDAI. MY SALESMAN WAS MATT AND HE WAS AWESOME AND FUNNY, I NEVER FELT PRESSURED OR RUSHED AND HE EVEN STAYED LATE... FOR ME!!!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 13, 2019

    Came to World Hyundai to figure out whether to purchase lease or go in a different route. They gave me what I wanted for my car and treated me with the... upmost respect. Matt even drove me home in the middle of our visit to put a casserole in the oven and waited for me. Great job Matt and the rest of the staff at World Hyundai!!!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 9, 2019

    Came in today to purchase a used car that was like the one that i saw in Schaumburg and met Matt. He was friendly and straight forward to go along with... being funny. I ended up buying the car and could not be more happy!!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    March 4, 2019

    The worst place to go to get a vehicle. VERY UNPROFESSIONAL STAFF TREATED LIKE A CREDIT SCORE INSTEAD OF A HUMAN BEING. DROVE 96 MILES TO THIS DEALERSHIP... ON A PROMISE TO FULFILL MY NEEDS. DONT GO HERE PEOPLE PLACE FULL OF BUYING CUSTOMERS AND NOT ONE WALKED OUT WITH A VEHICLE BECAUSE STAFF DONT KNOW HOW TO TREAT PEOPLE. NEVER GO HERE

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    February 5, 2019

    Amazing shopping experience with Courtney and Erik G. Brought my first car here and then came in today looking for a new vehicle I looked and I received... I would definitely will be back .. Thanks Guys.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 23, 2019

    everything was wonderful fast service and no hassles. my rep was amazing every concern i had he answered without a second guess . i would definitely refer... my friends and family!!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 18, 2019

    Process was a little time consuming but Courtney made the experience worth it I thought I was going to have too settle but Courtney made sure I was happy... and got into the vehicle he wanted I recommend if your in the market please go see him.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews