Reviews
Pleasant!
Great service department. Steve Ellis is my go to guy for anything my car needs. Always a pleasure going to Rusnak Westlake Porsche service department!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I am so happy to hear that Steve went above and beyond to ensure your satisfaction. Thank you for choosing Rusnak/Westlake Porsche! - Keith Goldberg, General Manager
Great Experience at Rusnak/Westlake Porsche
After visiting many dealerships and losing hope on finding a sales staff that would have my best interest in mind , I then found Marty Goodman at Rusnak. Marty was polite, easy to talk with and well informed on the Porsche brand. I walked away happy with my purchase and feeling satisfied with the overall experience. Even though I live 20 plus miles away, I will make Rusnak my home dealership because of Marty.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on your new vehicle! I am so happy to know that Marty took excellent care of you, and delivered a wonderful experience. Thank you for choosing Rusnak/Westlake Porsche. - Keith Goldberg, General Manager
Buying a Porsche
Fantastic dealership. I recommend Rusnak wholeheartedly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jason, thank you for the great review of your experience! We look forward to working with you in the future. - Keith Goldberg, General Manager
Very easy!
The process of purchasing a car was super easy as Sascha Kiesbuy, my sales person guided me thru EVERYTHING in an efficient and painless way. Total time spent at the dealership from arrival (including test drive) to drive off was less than 2 hours.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Victor, thank you for the great review of your experience. I am happy to know that Sascha was professional and efficient. Thank you for the feedback, and thank you for choosing Rusnak/Westlake Porsche. - Keith Goldberg, General Manager
my first experience with the rusnak group
greta team to work with. they made the process a real WOW!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sheila, thank you for the great review! I am happy to know you had a wow-worthy experience. Thank you for choosing Rusnak/Westlake Porsche. - Keith Goldberg, General Manager
Great experience
Excellent service and attention, Mark , our sales person was the best
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Douglas, thank you for the great review, and thank you for recognizing Mark! . We appreciate your business, and we hope you love your new vehicle! - Keith Goldberg, General Manager
My Favorite Dealership
I have been a long time customer at Rusnak Porsche in Thousand Oaks. Customer service is very important to me and Rusnak always delivers. The sales staff are extremely knowledgable and the service staff are very helpful. Their efforts really add to the overall experience of being a Porsche Owner.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Sean, Thank you for your continued patronage, and this excellent review! I am so happy to know that you've enjoyed your experiences with both our Sales and Service teams. Thank you for choosing Rusnak/Westlake Porsche! - Keith Goldberg, General Manager
Fast and efficient
I was able to schedule my appointment online at a date and time that was convenient for me. I called the service department to see if I could stop by and they could look at my car and the part I needed. Renee was accommodating and looked at my car, ordered the part, told me the price and the day I dropped my car off, I was in and out in under 1 hour.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Valerie, thank you for sharing your experience. I am happy to hear that you had a great and quick experience with our Service Department. We look forward to working with you in the future. Thank you for choosing Rusnak/Westlake Porsche! - Keith Goldberg, General Manager
Comfortable and prompt
Sales team and management were on target based on my e mail confirmation of purchase no changes or add on friendly and courteous through purchase process
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback! I am happy to hear that our team took great care in providing a professional and efficient buying experience. Thank you for choosing Rusnak/Westlake Porsche. - Keith Goldberg, General Manager
Rene was awesome.
I didn't have an appointment, but came in when a warning light appeared. Rene handled my situation professionally and efficiently, and with no surprises.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Donn, thank you for the great review! I am happy to hear that Renee was able to address the concern with professionalism and efficiency. Thank you for choosing Rusnak/Westlake Porsche. - Keith Goldberg, General Manager