Rusnak/Westlake Porsche

The service department is courteous, professional and easy to deal with. This service was no charge which is a nice perk. The loaner car is greatly appreciated....

My salesman Robert was outstanding,he was very knowledgeable he went out of his way to deliver my new Panamera to my house and went through the car car... with. I would recommend this dealership to all my friends.👍

The day I arrived at Rusnak, was just to check out a 911 Carrera seen onthe internet. Met with Gary Greenfield, salesman Adam the sales manager on duty.... They worked with me the best the could to purchase this vehicle. However, it just didn't work out for me. Gary then suggested a 2009 Cayman S. Test drove the vehicle and fell in love with the car. Traded in a 2009 Audi A4 Sline Cabriolet (beautiful car). Anyhow we worked out a great deal in order to fulfill a dream of owning a Porsche. Sales manager Adam worked with Gary to make this happen. The car is preowned certified vehicle and Rusnak made sure the car was in tip shape when I picked up the vehicle. In the meantime i was issued a loaner vehicle while the car was being detailed etc. Thanks to Greg Austin, finance for his services as well. Overall good experience.

Eric Blackmer in the Service department went above and beyond to get my car back to me the same day even though I was and hour and 15 minutes late to get... it to them. They are the best. Constant communication on the repair via text and immediate response. I needed to the get the car home to Laguna Niguel that night and they did it. With traffic, I arrived after the service department was closed and Carl Bell, who helped us purchase the Cayenne stayed over an hour late to deliver the key and car back to me. Rusnak/Westlake is "Over the Top".

I was looking for a very specific used Mercedes in prime condition with a white exterior and tan interior. There weren't any in Utah where I live, or... in any surrounding states. I found one online at Rusnak and decided to call them and see if I could gain comfort that the vehicle was as described in excellent condition. Carl, the Internet Sales Manager, answered my phone call and did everything he could to help me see the exact condition of the car. We did a lengthy face-time call where he walked all around the car, and navigated throughout the car's interior to help me see every nook and cranny and paint scratch there was. He also emailed me the Carfax report, and details of maintenance they had done on the car prepping it for resale. He also found out how they obtained the car (from a trade-in) and a little about the prior owners. He made me feel confident that at Rusnak they were not about to sell me a car based on any false pretenses or deceptions. The clincher for me was the high ratings I found for the dealership online, including on this site, and the very fair price they offered me on the car. I first noticed the car online on a Wednesday, contacted Carl on Thursday, wired the money on Friday, and flew down from SLC on Saturday and picked it up. The car is fantastic - I loved driving it the 702 miles home, and have loved driving it every day since. I would not hesitate to buy another car, "sight unseen", from this dealership. They are top notch, and I am a very picky customer!

Thanks for great follow-up and communication by Oscar Ojeda and smooth coordination by Steve Ellis.

My problem was taken care of quickly and efficiently.

Performed annual service, software update and warranty requests. When i dropped off my car, staff worked with me to allow me to continue my day with... a courtesy car. Although it took almost a week to complete the service, I was constantly updated . When i received my car I found one repair incomplete but service department immediately resolved the issue as I waited. This was my first visit to the service department and "Skip" made sure I was taken care of. Thank you for making it a pleasant one !

It may sound a little funny, but it's actually a pleasure to take my car in for service at Rusnak/Westlake. Eric and Kristen were helpful and friendly.... Everything is done to a high standard. And it was a free service!

For service alone I would have given an excellent, thanks to Steve. He is always helpful and is making sure that the customer is always satisfied.