[{"id":73730,"firstName":"Steve","lastName":"Ellis","titleText":"Assistant Service Manager","shortBioText":"Steve Ellis is celebrating his 11th year with Rusnak Porsche. He spent the first two in sales and the last nine in service.\r\nSteve is a certified Global Brand Ambassador. Originally from Holland and has been in the states now for 39 years.\r\nHe is a former restaurant owner and worked for the Ritz Carlton for 5 years.","emailTxt":"sellis@rusnakautogroup.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":61,"imageUrl":"https://cdn-user.dealerrater.com/images/users/kgoldberg/bacdf007-fbcd-4eff-ba48-64bc3de2a39a.jpg","drDealerId":16009,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":73738,"personPtyId":40165212,"firstName":"Robert","lastName":"Watkin","titleText":"Sales Manager","shortBioText":"Robert has tremendous Rusnak experience first starting here in Westlake in 2002. Robert is one of our leading Client Advisors with the Porsche brand, and is 100% comitted to creating an unforgettable Porsche experience as well as serving your needs long after the purchase is complete.","emailTxt":"rwatkin@rusnakautogroup.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/users/kgoldberg/6b28c42d-cdd5-49f9-8d27-2a3003a72946.jpg","drDealerId":16009,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":73721,"firstName":"Marty","lastName":"Goodman","titleText":"Client Advisor","shortBioText":"My father had a car dealership when I was growing up. I learned how to drive at the age of 10. As I grew older I would help him with the servicing and repair of cars. Then I got into sales. It has been a long migration from used cars to Volkswagen to Mercedes to Porsche. I have seen many changes within the industry, most for the better. Living in California is the best place to experience cars. The weather and roads are conducive to driving and people here love their cars. I am in the right place doing the right thing. Being at Rusnak Porsche Westlake for over six and a half years, I have a large client base and am constantly the top producer. I treat my clients as friends and am always available to assist them. It would be my pleasure to have you join my list of very satisfied clients. I look forward to earning your business, thanks.","emailTxt":"mgoodman@rusnakautogroup.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/users/kgoldberg/b0940b8a-592c-4c3d-bb98-ed38ef822dc8.jpg","drDealerId":16009,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":73866,"firstName":"Mark","lastName":"Stratmeyer","titleText":"Client Advisor","shortBioText":"Mark joined the Rusnak Organization in 2001 and has been one of the leading salespeople from Day 1. Mark is what we would consider an Ambassador for our dealership, and is also our representative with the Santa Barbara region Porsche Club of America. With over 25 years of Automobile experience Mark is a person that we are confident you will have a pleasure doing business with.","emailTxt":"Mstratmeyer@rusnakautogroup.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/users/kgoldberg/0e7f3aa7-50df-45c3-b84c-06676c6c4690.jpg","drDealerId":16009,"certifiedEmployee":false},{"id":56589,"personPtyId":40164361,"firstName":"Keith","lastName":"Goldberg","titleText":"General Manager","shortBioText":"Here at Rusnak/Westlake Porsche it is our commitment to seek the best ways to continuingly exceed our client\u001as expectations. It is this drive to excellence that makes customer service not only our promise to you, but it is our mission. We pride ourselves on providing a totally enjoyable research, purchase and ownership process that is every bit as satisfying as the Porsche driving experience itself. We achieve this by having a staff that is Porsche dedicated as well as 100% Brand Certified.\r\nThank you for considering Rusnak/Westlake Porsche for your automotive needs and I invite you to explore further and experience a different standard, the \u001aRusnak Standard\u001a!","emailTxt":"Kgoldberg@rusnakautogroup.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/users/kgoldberg/27b70c54-fab5-4826-9190-15e716bac58b.jpg","drDealerId":16009,"certifiedEmployee":false},{"id":131589,"firstName":"Michael","lastName":"Rubin","titleText":"Sales Manager","shortBioText":"I am a Sales and Leasing specialist who understands the needs of my diverse clients. I pride myself on being a consummate professional and have over 20 years of sales experience. I can guarantee every one of my clients receives exceptional service and a thorough understanding of the unique benefits of Porsche ownership. Buying a Porsche should be an extremely enjoyable event and I will work hard to make sure every detail of the experience surpasses even the highest expectations.","emailTxt":"Mrubin@rusnakautogroup.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/users/garruda/03389ed1-2086-4c26-a2e3-4523cbbad277.jpg","drDealerId":16009,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":472509,"firstName":"Carl","lastName":"Belichesky","titleText":"Sales Consultant","emailTxt":"cbelichesky@rusnakautogroup.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":16009,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":472527,"firstName":"Joshua","lastName":"Clark","titleText":"Sales Consultant","emailTxt":"jclark@rusnakautogroup.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":16009,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":472502,"firstName":"Adrian","lastName":"Romero","titleText":"Sales Manager","emailTxt":"aromero@rusnakautogroup.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":16009,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":472530,"firstName":"Mathew","lastName":"Barnes","titleText":"Sales Consultant","emailTxt":"mbarnes@rusnakautogroup.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":16009,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":472533,"firstName":"Jed","lastName":"Dours","titleText":"Sales Consultant","emailTxt":"jdours@rusnakautogroup.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":16009,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":519664,"personPtyId":42468321,"firstName":"Kevin","lastName":"Matsumoto","titleText":"Manager","emailTxt":"kmatsumoto@rusnakgroup.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":16009,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":472510,"firstName":"Mario","lastName":"Perera","titleText":"Sales Consultant","emailTxt":"mperera@rusnakautogroup.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":16009,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":472521,"firstName":"Michael","lastName":"Donahue","titleText":"Sales Consultant","emailTxt":"mdonahue@rusnakautogroup.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":16009,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":472531,"firstName":"Michael","lastName":"Sagaria","titleText":"Sales Consultant","emailTxt":"msagaria@rusnakautogroup.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":16009,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":519665,"personPtyId":42468644,"firstName":"Pierce","lastName":"Twohig","titleText":"Manager","emailTxt":"ptwohig@rusnakgroup.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":16009,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":472525,"firstName":"Sascha","lastName":"Kiesbuey","titleText":"Sales Consultant","emailTxt":"skiesbuey@rusnakautogroup.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":16009,"certifiedEmployee":false,"deptDscrp":"Sales"}]

Rusnak/Westlake Porsche

Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 6:00 PM

Rusnak/Westlake Porsche Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

10:00 AM - 6:00 PM

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2016

Rusnak/Westlake Porsche is committed to seek the best ways to continuingly exceed our clients expectations. It is this drive to excellence that makes customer service not only our promise to you, but it is our mission. We pride ourselves on providing a totally enjoyable research, purchase and ownership process.

...


Thank you for considering Rusnak/Westlake Porsche for your automotive needs and we invite you to explore further and experience a different standard, the Rusnak Standard!

"Rusnak Porsche sells the most Certified Pre-owned Porsche vehicles in North America"

Reviews

4.9 out of 5 4.9
300 lifetime reviews. Includes reviews of Rusnak/Westlake Porsche from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 4, 2018

    Solid service from start to finish. When scheduling my regular service I also noted that an air damper had been ripped off from driving over a bucket on... the freeway. I sent my service manager Skip a photo via text and he ordered the part so that they were able to install during my service appt. Loaner was provided, and my car was delivered back with a great wash. The new text status and payment option was a nice addition to the experience.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 4, 2018

    Very courteous and professional. The service people and the staff at the desk are very helpful and friendly.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • June 19, 2013

    The day I arrived at Rusnak, was just to check out a 911 Carrera seen onthe internet. Met with Gary Greenfield, salesman Adam the sales manager on duty.... They worked with me the best the could to purchase this vehicle. However, it just didn't work out for me. Gary then suggested a 2009 Cayman S. Test drove the vehicle and fell in love with the car. Traded in a 2009 Audi A4 Sline Cabriolet (beautiful car). Anyhow we worked out a great deal in order to fulfill a dream of owning a Porsche. Sales manager Adam worked with Gary to make this happen. The car is preowned certified vehicle and Rusnak made sure the car was in tip shape when I picked up the vehicle. In the meantime i was issued a loaner vehicle while the car was being detailed etc. Thanks to Greg Austin, finance for his services as well. Overall good experience.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dear Edward, I'm happy to hear about your great experience with my staff. I'll be sure to pass along your thoughts to them. Enjoy driving your Cayma...n S. Best, Keith Goldberg, General Manager Rusnak/Westlake Porsche

  • 5.0 out of 5
    October 2, 2018

    LOVE YOUR SERVICE DEPARTMENT!!!!!! Because of the service department I will always buy a Porsche.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 2, 2018

    I brought my car in for the 36,000 service. Steve Ellis was very helpful and explained the details of the service. The work was performed at a high standard... and I was provided a very nice loaner vehicle. Great customer service and great repair service. Ill never use anyone else to work in my car. Thank you Steve!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.8 out of 5
    September 19, 2018

    Always do their best to provide quality service and meet the customer's expectations. Have been dealing with Rusnak Westlake for years and appreciate... the personal service delivered.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Steve Ellis

    Assistant Service Manager

    (5.0) 61 reviews

  • 4.0 out of 5
    September 15, 2018

    Excellent service, friendly, quick and effective. I was very happy with the service I received and would consider buying a car there next.

    4.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 9, 2018

    Steve Ellis always provides expert advice and timely updates, making sure you're kept in the loop and involved with your vehicle's servicing. When you... deal with Steve, you're getting the best.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Rusnak/Westlake Porsche

    Hi there, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes u...p. Take care! - Keith Goldberg, General Manager


    Worked with:
    Steve Ellis

    Assistant Service Manager

    (5.0) 61 reviews

  • 5.0 out of 5
    September 5, 2018

    My first time experience at Rusnak Porsche. My service advisor Steve was wonderful. I was very happy with his service. Also Larry in the Service Department... who went with me on a test drive to experience the issues I was dealing with was very informative and helpful. I was very comfortable and enjoyed his knowledge. Thank you for making my first experience the best!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It is our pleasure to take care of you and your vehicle! We look forward to seeing you again soon.

  • 5.0 out of 5
    September 2, 2018

    Appointment scheduled in a second with a loaner available at the time requested. Upon arrival I was welcome by the service manager and my paperwork done... in a blink of an eye. My loaner was exactly the same model as my car, with even the same color and same interior ! Picked up my car the same day at the end of the day and at the time announced. Perfect service and perfect customer service. thank you RUSNAK Westlake

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're are proud to treat you to a friendly and welcoming experience! Our team thanks you for your business and loyalty. Thank you for your 5 star... review!

View More Reviews