Reviews
My girlfriend and I purchased a vehicle on October 31st
My girlfriend and I purchased a vehicle on October 31st 2024. On January 12th our vehicle had to get towed do to mechanical issues. We went to the dealership today to get some help with it and the customer service was terrible. We were told there is nothing that they could do and that it’s between us and the service department to decided on repairs at the expense of us and we haven’t even reached the first oil change on the vehicle. We were also told that we have to order the part to see if it fixes it but they aren’t sure that it will then if it don’t we would have to pay more. I am a repeat customer purchasing 4 vehicles previously for southwest motors and my girlfriend has bought 3 from there with this one and have NEVER had this issue. We also put $10,000 down for this vehicle. This will be the last purchase I make from here. Very disappointed.
My girlfriend and I purchased a vehicle on October 31st
My girlfriend and I purchased a vehicle on October 31st 2024. On January 12th our vehicle had to get towed do to mechanical issues. We went to the dealership today to get some help with it and the customer service was terrible. We were told there is nothing that they could do and that it’s between us and the service department to decided on repairs at the expense of us and we haven’t even reached the first oil change on the vehicle. We were also told that we have to order the part to see if it fixes it but they aren’t sure that it will then if it don’t we would have to pay more. I am a repeat customer purchasing 4 vehicles previously for southwest motors and my girlfriend has bought 3 from there with this one and have NEVER had this issue. We also put $10,000 down for this vehicle. This will be the last purchase I make from here. Very disappointed.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Great place to buy a car!
Great place to buy a car! Best selection of vehicles and the staff is so easy to work with!! Seriously, the absolute best. NO PRESSURE! Will be back for our next one.
Great place to buy a car!
Great place to buy a car! Best selection of vehicles and the staff is so easy to work with!! Seriously, the absolute best. NO PRESSURE! Will be back for our next one.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wonderful service and great sales person.
Wonderful service and great sales person. Got the truck that we needed. Manager worked with us on price.
Wonderful service and great sales person.
Wonderful service and great sales person. Got the truck that we needed. Manager worked with us on price.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bought a xt5 drive from Denver Southwest Motors is the
Bought a xt5 drive from Denver Southwest Motors is the best place car dearlership in Colorado
Bought a xt5 drive from Denver Southwest Motors is the
Bought a xt5 drive from Denver Southwest Motors is the best place car dearlership in Colorado
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fast and friendly.
Fast and friendly. Vince explained everything and was very knowledgeable. Couldn’t of had a better experience
Fast and friendly.
Fast and friendly. Vince explained everything and was very knowledgeable. Couldn’t of had a better experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kind and professional.
Kind and professional..Helping me find the truck that I have been wanting for awhile. Thank Ryan Q.
Kind and professional.
Kind and professional..Helping me find the truck that I have been wanting for awhile. Thank Ryan Q.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mike Zavislan built Southwest Motors from the ground up.
Mike Zavislan built Southwest Motors from the ground up. Anyone at Southwest will tell you that Mike is in the office just about every day working hard to keep the dealership going and growing. They’ll tell you that he’s an honest, fair-minded upstanding guy and he comes off that way in his commercials. So can you blame me for not understanding why, when I wrote to tell him that a few weeks after I bought my Nissan Rogue from Southwest, an $85 oil change ended up costing $1100, he never responded? The letter I wrote to Mike was addressed to him, marked “Personal” and detailed how his service department was responsible for the problems that ended up costing me $1100. A month went by. Never heard a word back. Maybe Mike is just another car salesman after all?
Mike Zavislan built Southwest Motors from the ground up.
Mike Zavislan built Southwest Motors from the ground up. Anyone at Southwest will tell you that Mike is in the office just about every day working hard to keep the dealership going and growing. They’ll tell you that he’s an honest, fair-minded upstanding guy and he comes off that way in his commercials. So can you blame me for not understanding why, when I wrote to tell him that a few weeks after I bought my Nissan Rogue from Southwest, an $85 oil change ended up costing $1100, he never responded? The letter I wrote to Mike was addressed to him, marked “Personal” and detailed how his service department was responsible for the problems that ended up costing me $1100. A month went by. Never heard a word back. Maybe Mike is just another car salesman after all?
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- Buying process —
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- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
William, This is Mike. I've been here for 33 years and as far as I know, we've never overtightened a drain plug. New car stores are notorious for doing that and overcharging you. If you had called us right away when the new car store told you that there was an issue with your vehicle, we would've taken care of everything and it never would've cost you anywhere close to $1100. Instead, you went ahead and took them for their word and didn't give our service department a chance to look at it. Once you went to Colorado Springs and let them take advantage of you, there's not much else that we can do and I genuinely don't know what to tell you.
Purchased a Chevy Silverado process was very easy and
Purchased a Chevy Silverado process was very easy and fast Dan snow was very profesional
Purchased a Chevy Silverado process was very easy and
Purchased a Chevy Silverado process was very easy and fast Dan snow was very profesional
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Daniel Snow was excellent as usual.
Daniel Snow was excellent as usual. Highly recommend . Many vehicles to choose from. Sept 21
Daniel Snow was excellent as usual.
Daniel Snow was excellent as usual. Highly recommend . Many vehicles to choose from. Sept 21
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ryan Quintana Ihad a great time shopping with my
Ryan Quintana Ihad a great time shopping with my grandparents at southwest motors I can’t wait till I turn 16 so I can buy my first car from Ryan. If you’re looking for a great deal be sure to come see him.
Ryan Quintana Ihad a great time shopping with my
Ryan Quintana Ihad a great time shopping with my grandparents at southwest motors I can’t wait till I turn 16 so I can buy my first car from Ryan. If you’re looking for a great deal be sure to come see him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase