Romaxx Truxx

4.4 out of 5 4.4

Reviews

4.4 out of 5 4.4
7 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    October 26, 2018

    The owner Mitch is a straightfoward stand up guy. He sold me a truck for a good price and a month later the brake lines went out, with no warranty he still... fixed it right away at no cost to me. Great dealer and would buy a truck again from him

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    June 10, 2017

    I was looking for a van for my son, Mitch was easy to deal with, made my son very happy it was a bonding moment all the way around thanks for help,,, bought... and drove the van away in an hour

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • October 5, 2014

    I was looking for a silver Jeep Grand Cherokee and found it at Romaxx Truxx. I was thrilled to see that it had a hitch receiver on it which I needed and... that the vehicle was in pristine condition. I saw a lot of other very nice, reasonably priced vehicles there as well. It's intimidating used car shopping alone as a woman, but I felt very comfortable dealing with Mitch at Romaxx Truxx. The transaction was fair and easy and I really got the feeling that I was dealing with an honest professional. We made the deal and Mitch told me to come back 24 hours later to pick up the truck. He told me he would put any type of hitch I wanted on it for free and that he'd go over the vehicle closely while inspecting it and fix anything that needed it, though he assured me the truck was in great shape which turned out to be true. When I picked up the truck the next day, I found that, not only did Mitch keep his promise, but he'd also added a back windshield wiper that I hadn't even noticed was missing. When I left, he said that, if the hitch he put on didn't work for me, to come back and he'd replace it with another one for free. I am thrilled with the Jeep. Next time I am car shopping, I will definitely start with Romaxx Truxx.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    January 12, 2016

    Really excellent. Look no further. Mitch knows each vehicle inside and out, and always does the right thing. I have had 2 dealings, one car and one light... truck; about to go back for a 3rd truck even though I am now out of state. Recently had a rough experience with a local dealer (still ongoing)... kicking myself for not just going to Mitch in the 1st place.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    July 10, 2014

    Bought a car 6 months ago. Tranny will cost more than what warranty covers and what car is worth. Looking deeper, problem recognized by dealerships as... class action lawsuit was filed for this problem. Do not trust this dealership

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    THIS CUSTOMER DROVE THIS VEHICLE FOR 6 MONTHS WITHOUT ISSUE. NOW A PROBLEM AND WARRANTY HE PURCHASED WILL ONLY PAY OUT $2500. THAT SHOULD BE ENOUGH FO...R REPAIRS. WE EVEN OFFERED TO REPLACE THE VEHICLE AT NO COST. DON'T KNOW WHAT ELSE WE COULD HAVE DONE TO MAKE THEM HAPPY

  • 5.0 out of 5
    April 2, 2013

    i recently flew in from Missouri to purchase a 2002 ram that i had located at romaxx on cars.com. the guy at romaxx was great, sent a car to pick me up... at the local airport. the truck was exactly as described and a great deal. drove the truck 1200 miles home and had no issues. I would definately recommend romaxx.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    August 12, 2012

    I never bought a used car from a used car dealer before. But I found what I thought was a pretty good pickup on cars.com, and got myself all the way to... Patchogue to check it out. I had arranged in advance for a local mechanic to look it over if it seemed decent, and it was. Romaxx's owner had no problem with me taking it to an independent garage. So I did. Mechanic found a couple of problems ( bad ball joints and front brakes) and Romaxx offered to fix them if I bought the truck. And so they did. This guy was really terrific, I thought I was getting a good deal and went for it. When I told a friend how the dealer volunteered $500 in repairs, he was stunned. The truck is great. The transaction was great. The Romaxx guy was honest, friendly, and perfectly straight on the deal. I don't think it gets better than this!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?