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Romaxx Truxx

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (9 reviews)
Sales hours: 11:00am to 3:00pm
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Sales
Monday 10:00am–6:00pm
Tuesday 10:00am–6:00pm
Wednesday Closed
Thursday 10:00am–6:00pm
Friday 10:00am–6:00pm
Saturday 10:00am–6:00pm
Sunday 11:00am–3:00pm

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (9 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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He is a peace of xxxx

Worst dealership on Long Island sells cars that has a bad engine will not return your money guys smoke crack in back of his office!! Why it’s so dirty so cops can’t see him hitting the pipe

He is a peace of xxxx

Worst dealership on Long Island sells cars that has a bad engine will not return your money guys smoke crack in back of his office!! Why it’s so dirty so cops can’t see him hitting the pipe

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Greg vet

I recently purchased an awesome 2005 Dodge Ram pick up truck that fit all of my needs . It was a great deal and Mitch the owner prepared all the dmv administrative paperwork in a rapid fashion. Mitch the owner was courteous , professional and very respectful. Additionally I did not feel any pressure to make a quick purchase unlike other cut throat quota driven high volume dealerships .

Greg vet

I recently purchased an awesome 2005 Dodge Ram pick up truck that fit all of my needs . It was a great deal and Mitch the owner prepared all the dmv administrative paperwork in a rapid fashion. Mitch the owner was courteous , professional and very respectful. Additionally I did not feel any pressure to make a quick purchase unlike other cut throat quota driven high volume dealerships .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great used truck dealership

The owner Mitch is a straightfoward stand up guy. He sold me a truck for a good price and a month later the brake lines went out, with no warranty he still fixed it right away at no cost to me. Great dealer and would buy a truck again from him

Great used truck dealership

The owner Mitch is a straightfoward stand up guy. He sold me a truck for a good price and a month later the brake lines went out, with no warranty he still fixed it right away at no cost to me. Great dealer and would buy a truck again from him

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great deal

I was looking for a van for my son, Mitch was easy to deal with, made my son very happy it was a bonding moment all the way around thanks for help,,, bought and drove the van away in an hour

Great deal

I was looking for a van for my son, Mitch was easy to deal with, made my son very happy it was a bonding moment all the way around thanks for help,,, bought and drove the van away in an hour

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best car buying experience, twice and counting

Really excellent. Look no further. Mitch knows each vehicle inside and out, and always does the right thing. I have had 2 dealings, one car and one light truck; about to go back for a 3rd truck even though I am now out of state. Recently had a rough experience with a local dealer (still ongoing)... kicking myself for not just going to Mitch in the 1st place.

Best car buying experience, twice and counting

Really excellent. Look no further. Mitch knows each vehicle inside and out, and always does the right thing. I have had 2 dealings, one car and one light truck; about to go back for a 3rd truck even though I am now out of state. Recently had a rough experience with a local dealer (still ongoing)... kicking myself for not just going to Mitch in the 1st place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bought a Gorgeous Jeep. Excellent Customer Service

I was looking for a silver Jeep Grand Cherokee and found it at Romaxx Truxx. I was thrilled to see that it had a hitch receiver on it which I needed and that the vehicle was in pristine condition. I saw a lot of other very nice, reasonably priced vehicles there as well. It's intimidating used car shopping alone as a woman, but I felt very comfortable dealing with Mitch at Romaxx Truxx. The transaction was fair and easy and I really got the feeling that I was dealing with an honest professional. We made the deal and Mitch told me to come back 24 hours later to pick up the truck. He told me he would put any type of hitch I wanted on it for free and that he'd go over the vehicle closely while inspecting it and fix anything that needed it, though he assured me the truck was in great shape which turned out to be true. When I picked up the truck the next day, I found that, not only did Mitch keep his promise, but he'd also added a back windshield wiper that I hadn't even noticed was missing. When I left, he said that, if the hitch he put on didn't work for me, to come back and he'd replace it with another one for free. I am thrilled with the Jeep. Next time I am car shopping, I will definitely start with Romaxx Truxx.

Bought a Gorgeous Jeep. Excellent Customer Service

I was looking for a silver Jeep Grand Cherokee and found it at Romaxx Truxx. I was thrilled to see that it had a hitch receiver on it which I needed and that the vehicle was in pristine condition. I saw a lot of other very nice, reasonably priced vehicles there as well. It's intimidating used car shopping alone as a woman, but I felt very comfortable dealing with Mitch at Romaxx Truxx. The transaction was fair and easy and I really got the feeling that I was dealing with an honest professional. We made the deal and Mitch told me to come back 24 hours later to pick up the truck. He told me he would put any type of hitch I wanted on it for free and that he'd go over the vehicle closely while inspecting it and fix anything that needed it, though he assured me the truck was in great shape which turned out to be true. When I picked up the truck the next day, I found that, not only did Mitch keep his promise, but he'd also added a back windshield wiper that I hadn't even noticed was missing. When I left, he said that, if the hitch he put on didn't work for me, to come back and he'd replace it with another one for free. I am thrilled with the Jeep. Next time I am car shopping, I will definitely start with Romaxx Truxx.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Saturn

Bought a car 6 months ago. Tranny will cost more than what warranty covers and what car is worth. Looking deeper, problem recognized by dealerships as class action lawsuit was filed for this problem. Do not trust this dealership

Saturn

Bought a car 6 months ago. Tranny will cost more than what warranty covers and what car is worth. Looking deeper, problem recognized by dealerships as class action lawsuit was filed for this problem. Do not trust this dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

THIS CUSTOMER DROVE THIS VEHICLE FOR 6 MONTHS WITHOUT ISSUE. NOW A PROBLEM AND WARRANTY HE PURCHASED WILL ONLY PAY OUT $2500. THAT SHOULD BE ENOUGH FOR REPAIRS. WE EVEN OFFERED TO REPLACE THE VEHICLE AT NO COST. DON'T KNOW WHAT ELSE WE COULD HAVE DONE TO MAKE THEM HAPPY

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terrific deal on a dodge ram

i recently flew in from Missouri to purchase a 2002 ram that i had located at romaxx on cars.com. the guy at romaxx was great, sent a car to pick me up at the local airport. the truck was exactly as described and a great deal. drove the truck 1200 miles home and had no issues. I would definately recommend romaxx.

terrific deal on a dodge ram

i recently flew in from Missouri to purchase a 2002 ram that i had located at romaxx on cars.com. the guy at romaxx was great, sent a car to pick me up at the local airport. the truck was exactly as described and a great deal. drove the truck 1200 miles home and had no issues. I would definately recommend romaxx.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Definitely NOT sketchy. Excellent buy.

I never bought a used car from a used car dealer before. But I found what I thought was a pretty good pickup on cars.com, and got myself all the way to Patchogue to check it out. I had arranged in advance for a local mechanic to look it over if it seemed decent, and it was. Romaxx's owner had no problem with me taking it to an independent garage. So I did. Mechanic found a couple of problems ( bad ball joints and front brakes) and Romaxx offered to fix them if I bought the truck. And so they did. This guy was really terrific, I thought I was getting a good deal and went for it. When I told a friend how the dealer volunteered $500 in repairs, he was stunned. The truck is great. The transaction was great. The Romaxx guy was honest, friendly, and perfectly straight on the deal. I don't think it gets better than this!

Definitely NOT sketchy. Excellent buy.

I never bought a used car from a used car dealer before. But I found what I thought was a pretty good pickup on cars.com, and got myself all the way to Patchogue to check it out. I had arranged in advance for a local mechanic to look it over if it seemed decent, and it was. Romaxx's owner had no problem with me taking it to an independent garage. So I did. Mechanic found a couple of problems ( bad ball joints and front brakes) and Romaxx offered to fix them if I bought the truck. And so they did. This guy was really terrific, I thought I was getting a good deal and went for it. When I told a friend how the dealer volunteered $500 in repairs, he was stunned. The truck is great. The transaction was great. The Romaxx guy was honest, friendly, and perfectly straight on the deal. I don't think it gets better than this!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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