Reviews
Marty’s did a great job of making the process of buying a
Marty’s did a great job of making the process of buying a new car smooth and simple. Appreciate all Zach did to help us find the exact car we were looking for.
Marty’s did a great job of making the process of buying a
Marty’s did a great job of making the process of buying a new car smooth and simple. Appreciate all Zach did to help us find the exact car we were looking for.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I think the service person was very professional, my
I think the service person was very professional, my appointment was for 10 o'clock and it took about an hour and a half to do an oil change and a tire rotation where I think that's a little bit too long I can deal with an hour I own a trucking company and do oil changes on large trucks all the time and Anyway nobody wants to sit in that room for an hour and a half for that kind of work
I think the service person was very professional, my
I think the service person was very professional, my appointment was for 10 o'clock and it took about an hour and a half to do an oil change and a tire rotation where I think that's a little bit too long I can deal with an hour I own a trucking company and do oil changes on large trucks all the time and Anyway nobody wants to sit in that room for an hour and a half for that kind of work
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Marty's was a well run dealership with all the staff
Marty's was a well run dealership with all the staff working to sell us our 22 Highlander with as little stress as possible. My wife and I both love our vehicle and want to thank Paul our salesman and the other staff for making it happen. Bill and Deb Farrell
Marty's was a well run dealership with all the staff
Marty's was a well run dealership with all the staff working to sell us our 22 Highlander with as little stress as possible. My wife and I both love our vehicle and want to thank Paul our salesman and the other staff for making it happen. Bill and Deb Farrell
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service.
Great service. Easy to try and buy the vehicle I saw online. The sales rep was amazing.
Great service.
Great service. Easy to try and buy the vehicle I saw online. The sales rep was amazing.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great sales interaction straight to the point Exactly
Great sales interaction straight to the point Exactly what I was looking for quick easy overall extremely pleased
Great sales interaction straight to the point Exactly
Great sales interaction straight to the point Exactly what I was looking for quick easy overall extremely pleased
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great company to deal with Very courteous and
Great company to deal with Very courteous and professional with no pressure on closing the desl
Great company to deal with Very courteous and
Great company to deal with Very courteous and professional with no pressure on closing the desl
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Up most professionalism Very accommodating very
Up most professionalism Very accommodating very knowledgeable on all of my questions the gentleman in-service that I dealt with extremely kind and nice Adam Bill and I believe Don
Up most professionalism Very accommodating very
Up most professionalism Very accommodating very knowledgeable on all of my questions the gentleman in-service that I dealt with extremely kind and nice Adam Bill and I believe Don
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I would expect that a company and sales person with that
I would expect that a company and sales person with that much experience to offer better customer service. Poor internal communication. Car that was discussed on the phone was not available once we arrived the next day. The next car we looked at was about to be sold out from under us after we offered to put a deposit on it and we’re told we didn’t have to. We wanted to check out another car from your Bourne sites before we committed. Seemed to be too hard to get that car to Kingston. Several excuses were made and dates were indicated to us that did not come to fruition. Took 8 days to get the registration. Then the car could not be inspected since your detailer disconnected the battery and the sensor needed to be “driven in for 200 miles. Once that was done the check engine light came on. Yet another 200 miles. One bad step after another. We have purchased 3 cars there and try to be loyal customers. The loyalty is not returned however. Not likely to return for the next car. Even my young adult children ( college age) asked why we went to this company. I don’t have a good response for them.
I would expect that a company and sales person with that
I would expect that a company and sales person with that much experience to offer better customer service. Poor internal communication. Car that was discussed on the phone was not available once we arrived the next day. The next car we looked at was about to be sold out from under us after we offered to put a deposit on it and we’re told we didn’t have to. We wanted to check out another car from your Bourne sites before we committed. Seemed to be too hard to get that car to Kingston. Several excuses were made and dates were indicated to us that did not come to fruition. Took 8 days to get the registration. Then the car could not be inspected since your detailer disconnected the battery and the sensor needed to be “driven in for 200 miles. Once that was done the check engine light came on. Yet another 200 miles. One bad step after another. We have purchased 3 cars there and try to be loyal customers. The loyalty is not returned however. Not likely to return for the next car. Even my young adult children ( college age) asked why we went to this company. I don’t have a good response for them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Everyone was pleasant, and offered assistance to help
Everyone was pleasant, and offered assistance to help with the process and making me feel comfortable
Everyone was pleasant, and offered assistance to help
Everyone was pleasant, and offered assistance to help with the process and making me feel comfortable
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Always have good worth going there for your service you
Always have good worth going there for your service you know that it's done correctly
Always have good worth going there for your service you
Always have good worth going there for your service you know that it's done correctly
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair