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Tom Kelley Cadillac

(590 reviews)
Visit Tom Kelley Cadillac
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
New (260) 338-4410 (260) 338-4410
Used (260) 338-4412 (260) 338-4412
Service (260) 338-4411 (260) 338-4411

Reviews

(590 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tom Kelley Cadillac from DealerRater.

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Honest and comfortable to deal with.

Honest and comfortable to deal with. Explained things in a way I could understand and made the car buying experience easy. Would never buy from anyone else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
0 people out of 0 found this review helpful.

Honest and comfortable to deal with.

Honest and comfortable to deal with. Explained things in a way I could understand and made the car buying experience easy. Would never buy from anyone else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
0 people out of 0 found this review helpful.

It was very professional and everyone was very nice.

It was very professional and everyone was very nice. Was done to my satisfaction. I was happy with the experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fast,efficient, and friendly My experience overall was

Fast,efficient, and friendly My experience overall was great I came in they had an opening and installed and programmed an OEM part that I purchased.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The dealership is helpful through the sale of the vehicle

The dealership is helpful through the sale of the vehicle all the way to having the vehicle service good courteous people and very knowledgeable

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

John RITTENHOUSE and the group as a whole are very

John RITTENHOUSE and the group as a whole are very professional and always helpful. The best people always.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everyone we spoke with was pleasant, helpful and

Everyone we spoke with was pleasant, helpful and professional. The car was well detailed and the entire transaction was very smooth.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Totally impressed by this dealership, everything that

Totally impressed by this dealership, everything that was stated to me was honest. I purchased a pre-owned vehicle and was treated like a prime buyer. The car was immaculate and and fully serviced, there was absolutely no presure or ridiculous dealer hype, all business dealings were prompt and professional. I will use Kelly again and recommend them without hesitation. Our rep Jason alt is a great guy and took good care of us. If you are going to purchase new or pre owned this is the place to go

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

It was ok.

It was ok. I had to return to sign a paper that did not go through on iPad. I prefer to be able to test drive a vehicle without a sales person riding along and the amount of text I received to do a review was annoying.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Buying anew Cadillac from Tom Kelley Cadillac an dJackson

Buying anew Cadillac from Tom Kelley Cadillac an dJackson Russell was a very pleasurable experience. I highly recommend the dealer and Jackson Russell the saleman.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.