Zimmerman's Automotive

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
32 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    November 22, 2016

    Wouldnt even leave a star. Its quite depressing when you buy you car here take it every year for inspection and oil changes. I came in for inspection this... year and I had also asked if they could look at my air bag light since its been on. They literally charged me $50 for five min of "work" to look at it. Not only that but I never thought looking at something that didnt even need fixed would be $50. I could of went anywhere and got that done for free. I had to go through three people and the owner and they wouldnt refund me. You've lost a faithful customer. Looking at something that doesnt need to be fixed shouldnt cost more then my inspection. Its also shady to charge for something without letting one know it cost money to "look".

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 4.0 out of 5
    September 11, 2016

    Talked to Eric about a Toyota Sienna early in the week, then later in the week. I should have dropped everything to get the car, as I was too late by a... day. My fault, not his. The layout of the ad was very professional, and the condition and details were well documented. The link to the dealership's website did not work, but I opened a browser and they seem trustworthy, and this is from someone who does not like to buy cars from dealerships.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
  • March 25, 2016

    Excellent cover service. I drove quite a distance and got there later than I was supposed to and they stayed open late. Made me feel very comfortable with... my purchase. Car was how it was described in the ad. They did a follow up call to make sure I was happy with my purchase.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 1, 2015

    I've been using Zimmerman's for all but warranty work (would use them for that if I could) for nearly 20 years. Their team always delivers high quality... work, done on time. It's nice having a business I can trust! A great vehicle service center, friendly people and good prices!!!!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 9, 2015

    Eric made this whole process very stress-free and easy from the first phone call to the final handshake. He was very easy to get along with and got me... exactly what I wanted with no haggling or runaround. Buying a car can be a bit intimidating and I felt very relaxed and comfortable during the entire time. There were no pictures of the car on the website when I first inquired, since it was such a fresh listing, and he happily took pictures and sent them to both my email and my cell phone. He even gave me a heads up that there would be highway construction on the day I scheduled to pick up my car. Recommended 100%! Thanks!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the incredible review. Your experience here, is one that we try to duplicate over and over again. At the end of the day it's not... all about selling vehicles it's about satisfying our clients and by the sounds of it, we have done just that! It was truly a pleasure to have had the opportunity to work with you. Thanks again and let us know if we can assist you in any way in the future. Do enjoy!!

  • 5.0 out of 5
    March 20, 2015

    I recently purchased a 1999 Toyota 4Runner from Zimmerman and traded in my old vehicle. I was helped by both Eric and Jay, both of whom were very courteous... and professional without a hint of sales pressure. The vehicle I purchased had been maintained by Zimmerman's for the past 10 years and they provided me all the service records as well as a CarFax report. The price they offered for my trade was fair, if a little lower than I had researched although it did have a few mechanical issues. The vehicle I purchased was very clean and well maintained and it appears that all of their used cars are of high quality from what I can see. **I only had one issue with my "new" vehicle that I did not discover untll some time later. The jack handle and spare tire crank were missing, as was the lug wrench. They immediately provided a new lug wrench and I am hopeful that they will find and replace the other missing parts as well. I would highly recommend Zimmerman Auto Sales and plan to try their service department soon. It's hard to believe but I actually received a thank you note from them today for my business - this has never happened with any other dealer before.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Bill for the nice review! We will be getting a jack handle and spare tire crank soon. It is very nice to hear that you felt no pressure as w...e try not to be that type of dealership. At the end of the day we just want everyone we work with to feel good about the transaction and happy about the decision to do business with us! Thanks again and we will be in touch soon.

  • 5.0 out of 5
    March 5, 2015

    A few years back I purchase a car here,Love love my Pontiac G6,Around the end of Feb,I was looking for another car,N what a Blessing it was to stop againg... at Zimmerman,Jay Zimmerman what a pleasure ,He help me with all my needs on getting What it worked for me.On March 5 ,my other car 2003 Kia,Rear breaks locked up,Thank God it happened close to this shop.God Was looking after me on this date n like He always is.Brought my car in to get it checked,They took it in right away.I will 100 percent recommend Zimmerman .What a Blessing.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are very happy to have been able to help you out in our service and sales department! It has been a pleasure working with you and we look forward t...o serving you for many years to come. Thank you for the kind words and also for taking your time to write a review on us. It is very much appreciated, thanks again!

  • 5.0 out of 5
    November 14, 2014

    Our family bought a pre-owned Ford Escape from Zimmerman's Automotive about a month ago. We love the vehicle! Jay and Eric are true sales professionals.... We enjoyed working with them very much. After shopping around at several larger retailers, we found Zimmerman's. They offered an unrivaled buying experience compared to the area dealerships. It's a turn off when six different sales associates are pestering you at a big-box store. Zimmerman's has a more relaxed setting and Jay and Eric were receptive to our buying needs and concerns. I would highly recommend visiting them if you're in the market to purchase a vehicle.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you very much for the review and for you business! We continue to try to be a "good" different. We couldn't be more pleased that you are enjoyin...g your Ford Escape! It was our pleasure working with you and your family! Taking care of people and their needs as it pertains to vehicles is what keeps us moving. Thanks again for everything and please let us know if we can help you with anything in the future!

  • 5.0 out of 5
    April 24, 2014

    I bought a used car from them and the experience was excellent. The people were very helpful and friendly. They explained everything and went out of their... way to make the entire experience wonderful. I would highly recommend visiting them if you are in the market for a car.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We thank you and appreciate the very kind words! We know that if we are always helpful and friendly our doors will stay open. There will always be a p...lace in the car business for an honest dealer like us. All of our vehicles go through a major checklist to ensure everything is working properly. They are cleaned like no others. So at the end of the day as long as we care for our customers needs we will not only make the sale but we will also put together a great deal. Thanks again and we wish you many miles of happy motoring!

  • 5.0 out of 5
    April 21, 2014

    My friend and I were looking for vehicles. We left at 10:00 am, were on our way home (2:15 pm - with no vehicles) and made Zimmerman's Automotive our last... stop of the day. We were glad we did. The entire experience from the moment salesman Eric Adams stepped onto the parking lot with us was great. Eric gave us time to check out the vehicles before approaching us and wasn't aggresive. The car I ended up purchasing wasn't the car I was originally interested in. He showed me a vehicle that was less expensive. How many salesmen do that? Most salesmen want the more expensive sale. Eric genuinely cares about what he does. We were getting ready to take the car (I ended up buying) for a test drive and it wasn't running properly. When Eric approached us to see what was going on, he was visibly upset that something was wrong because the vehicle had been running great. He had not one, but two mechanics out to check the car. Within minutes the problem was diagnosed and fixed (vacum tube-which is now clamped). The sincerity on his face and his actions sealed the deal for me!!! The purchasing process was very easy also. Eric went above and beyond to make it simple. Jay and Eric were awesome! When it's time to buy another vehicle I know where I'm stopping first. Thanks for a great car buying experience! - P.S. My friend ended up purchasing a vehicle too. One stop, two sales, awesome!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the kind words Bob! We are always super happy when our customers recognize what makes us just a little different. We are not pus...hy or aggressive. We listen to our customers needs and desires before recommending a vehicle. We get a real sense of joy when providing our customers with not only great vehicles but also great customer service. Thanks again Bob, enjoy!

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