Prospect Auto Sales & Service

Reviews

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11 lifetime reviews.

  • 5.0 out of 5
    June 10, 2017

    I went in to buy my daughter a car. We got a very nice Honda that has been perfect. David was very very helpful to us and patient as my slow credit union... financed it. He took care of everything for us. It was a good experience and we're very happy. I felt that I was treated honestly and I will definitely go back

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    December 20, 2016

    We came into to look at a car and they were very nice and they really love to help there customers we recomend them if you want an excellent car buying... experience!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • February 27, 2015

    They were straight forward and excellent cars for sale

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    December 20, 2016

    We came into to look at a car and they were very nice and they really love to help there customers we recomend them if you want an excellent car buying... experience!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 4.0 out of 5
    November 21, 2014

    I stopped in because I'd seen an older low-mileage Sienna on their website, which was pretty much exactly what I was looking for. I was a little surprised... to find it there, because they seem to specialize in high-mileage vehicles. As it turned out, it was just about exactly what I was looking for, and I ended up buying it. David was quite helpful through the whole process, gave me a good value on my trade-in, and found me an excellent rate on my loan. The only things the car really needed were a new side-view mirror and new tires, and he replaced both without question as part of the purchase price. He was also quite willing, when I asked about a few other cars, to say "You don't want that: it's high mileage and needs some work. I'm going to sell it cheap to someone who wants to do their own repairs." I appreciated that, and it left me a lot more willing to trust that the car I was looking at really was in reasonable shape. The car does have a few small issues, but, well... it's a 10 year old car. I'd be shocked if there wasn't anything wrong with it. Overall, I'm quite pleased, and I hope they're still there the next time I'm looking for a car.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    April 8, 2014

    My wife and I visited Prospect St. Auto -found a vehicle we liked -Scott And Dave gave us room -they answered questions-treated us respectfully...No pressure... at all -- really REFRESHING!! Scott then worked with us to finance and was attentive all the way. I will continue to bring my business to Prospect St. Auto. Since our dealings with them -Our Daughter has purchased a vehicle and was amazed at the way she was treated -Excellent!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    March 7, 2014

    My wife and I wanted to by a Ford Ranger We noticed one in the lot It was perfect exactly what we wanted.Scot was very attentive let loook the car over... answered all our question and provided a cae fax report. We decided tom buy it .Scott worked so hard with the bankx to get the deal we wanted always calling me to keep me informed. The few small issues were taking care of quickly with no resistance. Scot and his partner made us feel special and made all efforts to make our experience wonderful. He even drove to our house to drop the car off becouse it was mor conveneint for us. Plus he helped us sell my wifes old car, how much more can you ask for Thanks so much Paul and Luci

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    February 24, 2014

    I recently went looking for a used car and wanted to find a good deal with no hassle. David and Scott at Prospect Auto were friendly, professional, and... answered all my questions with no pressure. They had a car fax ready when I arrived and gave me time alone to check out the car myself. They gave me a very quick turn around on finding financing even though I have less than perfect credit and made the deal go quickly and smoothly. They went above and beyond to make sure I felt like I got a good deal, and excellent service. the car was clean from top to bottom when I came to take it home and David even took me around the car to make sure I knew every detail. I would highly recommend them to anyone looking for a good used car!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 4.0 out of 5
    February 8, 2013

    I just purchased a vehicle from Prospect Auto in Waltham, MA and I am very pleased with the experience. There was no 'heavy pressured sales', no 'pushy... demands to BUY NOW'. I arrived to look at a specific truck, was left alone to inspect the vehicle, and was given a free CARFAX immediately. As a former used car salesperson and in a tiring search for the right vehicle, I was very happy with the experience. They even made sure that my concerns about the vehicle were checked by a technician and made right.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 3.0 out of 5
    November 11, 2012

    I understand that getting a poor review is frustrating, however the dealer's response justifies my original review. It's a low thing for someone to steal... an oil and anti-freeze cap, but don't wrongly blame someone else for it. This dealer should have tried to resolve the matter with me, the reviewer, instead of posting falsified negative responses. I honestly hope my experiences will be helpful to both the dealer and any potential buyers. 3 Star average rating since another 1 star from the same reviewer wouldn't be fair.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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