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Browning Mazda

(557 reviews)

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(557 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Browning Mazda from DealerRater.

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I had a such a great experience at this location! I wasn't exactly happy to begin car shopping when i loved my last one so much but the staff here quickly changed my weariness into genuine excitement within the whole experience. Benny made sure to go above and beyond to make sure I got all of my non negotiables and would leave happy with the choice I made. Ricky did a great job easing all my worries and stress throughout all of the paperwork process. Cesar made sure to go through everything new and fun with my new car before I left the lot ! All of the staff were so wonderful and I absolutely love my car!

I had a such a great experience at this location! I wasn't exactly happy to begin car shopping when i loved my last one so much but the staff here quickly changed my weariness into genuine excitement within the whole experience. Benny made sure to go above and beyond to make sure I got all of my non negotiables and would leave happy with the choice I made. Ricky did a great job easing all my worries and stress throughout all of the paperwork process. Cesar made sure to go through everything new and fun with my new car before I left the lot ! All of the staff were so wonderful and I absolutely love my car!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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We had a nice experience. Russ, Junior, Rafael, and Rick were all great. I did admire the team work and great customer service each displayed. Loving the car I purchased and because of the great service, I will definitely recommend this dealer to others.

We had a nice experience. Russ, Junior, Rafael, and Rick were all great. I did admire the team work and great customer service each displayed. Loving the car I purchased and because of the great service, I will definitely recommend this dealer to others.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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When I reached out to Mazda about the Cx-90 I wanted they were so helpful. I let them know I had a newborn at home and it made it harder to be able to visit the dealer in person. They were so nice and accommodating, we did all the paperwork online And over the phone, they even delivered the car to my home! It was so easy and fast, truly recommend Browning Mazda.

When I reached out to Mazda about the Cx-90 I wanted they were so helpful. I let them know I had a newborn at home and it made it harder to be able to visit the dealer in person. They were so nice and accommodating, we did all the paperwork online And over the phone, they even delivered the car to my home! It was so easy and fast, truly recommend Browning Mazda.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for sharing your experience with Browning Mazda. We're glad our team could assist you conveniently during this busy time. Your recommendation is appreciated.

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From the minute I walked in to the moment I left, the Browning Mazda Team was THE BEST!!! This is my fourth lease and there is no other place I’d go. The whole experience is A+. Highly recommend. Thank you, Jun, Dimitri, Rafael and Ali!!!

From the minute I walked in to the moment I left, the Browning Mazda Team was THE BEST!!! This is my fourth lease and there is no other place I’d go. The whole experience is A+. Highly recommend. Thank you, Jun, Dimitri, Rafael and Ali!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Sandra, FOUR leases and you keep choosing us — we are genuinely blown away by your trust and loyalty! Hearing that your experience was A+ from the moment you walked in is everything we strive for every single day. You truly are the heart of the Browning Mazda family, and we cannot thank you enough for spreading the word. We will be rolling out the red carpet every single time you come back. See you for lease number five!

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This is my 4th new Mazda from Browning in Cerritos Auto Square. I love the service and appreciate the helpfulness. I strongly recommend Browning.

This is my 4th new Mazda from Browning in Cerritos Auto Square. I love the service and appreciate the helpfulness. I strongly recommend Browning.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

RC, your 4th Mazda from Browning and another phenomenal review — we truly cannot thank you enough! Every single time you choose us we are reminded of why we pour so much passion into what we do, and knowing our service and helpfulness have made such a lasting impression on you is the highest honor we could receive. We strongly recommend you right back — to anyone who wants a customer for life, just treat them the way you deserve! See you again soon!

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Started with Cruz but then she got busy so she passed us off to a guy named Jr. because of him I bought the car. The finance guy was super thorough too. There was a few things that went wrong but they easily corrected it or asked me what I needed to feel like it was made right. I will drive the drive to go back here for anything I need

Started with Cruz but then she got busy so she passed us off to a guy named Jr. because of him I bought the car. The finance guy was super thorough too. There was a few things that went wrong but they easily corrected it or asked me what I needed to feel like it was made right. I will drive the drive to go back here for anything I need

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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They were very helpful and nice. They helped me walk out with a vehicle when I thought it was not possible.

They were very helpful and nice. They helped me walk out with a vehicle when I thought it was not possible.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I had an amazing experience at browning Mazda at the Cerritos auto square. Jesse was my salesman there, he was straight forward, didn't hide anything about the deal and kept it real with me. He also listened to what I wanted and had answers to all my questions. They gave me a great deal and a few perks with the car. I would definitely recommend going here for a new car or used car. The process could be faster but I understand they have to present you with all the options they have to offer you. They definitely went above and beyond for me. Thank you again for my great deal and for making the process go easy and smooth

I had an amazing experience at browning Mazda at the Cerritos auto square. Jesse was my salesman there, he was straight forward, didn't hide anything about the deal and kept it real with me. He also listened to what I wanted and had answers to all my questions. They gave me a great deal and a few perks with the car. I would definitely recommend going here for a new car or used car. The process could be faster but I understand they have to present you with all the options they have to offer you. They definitely went above and beyond for me. Thank you again for my great deal and for making the process go easy and smooth

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My experience here was wonderful with Junior! The entire team was so happy to work with me and ensure I was good to go and got what I wanted with my new car purchase! I definitely recommend purchasing a car here at this location. This was the best car experience I’ve had yet in my entire life! Thanks Browning!

My experience here was wonderful with Junior! The entire team was so happy to work with me and ensure I was good to go and got what I wanted with my new car purchase! I definitely recommend purchasing a car here at this location. This was the best car experience I’ve had yet in my entire life! Thanks Browning!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service from Luis and his manager Rafael they worked well with us. I highly recommend this dealer.

Great service from Luis and his manager Rafael they worked well with us. I highly recommend this dealer.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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