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The process was fast and efficient. The staff was friendly and I was greeted as soon as I pulled up to the service area. I especially loved the fact that... the additional repairs needed (filter replacements) was sent via text with pictures to approve while I waited.
I was completely blown away by the amazing customer service provided at this dealership. One of the workers we talked to, Benny, did a fantastic job of... showing us the different car models and explaining the step by step process of purchasing the vehicle. I had a lot of questions because I was purchasing a brand new car, however, Benny did an excellent job of answering each of my questions. Although the process took awhile because I was carefully considering my payment options and the features of the vehicle, I was able to smoothly reach a settlement and purchase the car. I honestly recommend this dealership to others who are interested in investing in a Mazda car. The workers are really nice and understanding of your financial situation. They really do want to give you the best price on these quality cars. I had a great experience and I hope you do too!
The whole process was easy. Everyone was friendly and personable and worked with me to meet my needs.
I was in for my regular yearly service. I've kept up on my service of my 2015 CX-5. It's 90K miles and not one bit of problems. I have been a life long... Toyota driver for over 40 years. This is my first Mazda and I am beyond impress. Jason, my service manager, was wonderful with recommendations and patience with me in all the questions I had regarding maintenance. I intend on keeping this SUV until 200k, it is a great car and I am so pleased with Browning Mazda. Highly recommend it to anyone!!
I had booked an appointment, Arrived on time and was welcomed immediately. The service writer was helpful and professional. I had some specific instructions,... that he followed to a tee. My car was complete, washed and ready to go in less than 90 minutes. I have never been disappointed by Browning Mazda Service. I have purchased four Mazdas from Browning and can say that the buying end of the business is just as professional as the service end. Great Job Sherwood Witt
Always quick, efficient, friendly service at browning Mazda. Kudos to Jason.
I had my car serviced today, The service was above Par.
Browning Mazda set the bar across the board for a perfect customer experience. From the moment I reached out with a brief inquiry, Benny was responsive,... extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. When we mentioned any concerns, he was quick to address them with no hesitation. Very straightforward and didnt try to hide anything about vehicles. Worked with us when the price was a little out of our budget and overall a great guy. It could not have been more seamless and made the process very pleasant. Their attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect.
After 4 Mazdas and shopping/visiting almost all dealerships in the Southern Cali area, BROWNING MAZDA, Cerritos California, doesn't set the bar, but... is the bar!!!! The service, the sales team, the techs, the vehicle in take team and service writers, the managers, all, all the best of the best. Yes they are the by far the best of the very best. Darrell H.
Jose King treats me right only dose the work that's needed.