Browning Mazda

After other dealers failed twice to properly diagnose and resolve an intermittent -- and thus admittedly hard-to-diagnose -- issue, the Browning team immediately found the far-from-obvious cause of the problem and fixed it, quickly and at a reasonable cost. They had always taken excellent care of my wife's Mazda 3 when we lived in the area; it was worth going out of my way to bring my car to them in this case. You cannot get better care for your Mazda than from the Browning Cerritos team.

Just wanted to take a minute and say thank you to Zee Akil for her exceptional Customer Service yesterday when I dropped off my 2021 CX-5 for its routine service (Oil and filter change, tire rotation, and brake check, etc.). She was knowledgeable, courteous and made the challenge of getting my car serviced, easy and painless. Thank you...! Also, I explained to her that my Lease was coming to its end this month, and I was considering a CX-50. She asked if I had driven one yet...I said "No"...and she immediately offered a CX-50 Loaner Vehicle allowing me to get acquainted with the car. I thoroughly love it...and my next car from Browning Mazda (# 4) will definitely be the CX-50...! So thank you again...for your thoughtfulness and exceptional Customer Service...!

Always great service. Had extra unexpected repairs but they provided a loaner car. Happy cause I didn't miss my plant share event. Appreciate the extra

I dislike going to the car dealer for service so much! However, I will tell you that going to Mazda has totally changed my outlook. People are courteous, polite, and very professional. If I have to go get my car serviced it will always be to Mazda. Love my M3.

Will keep coming to Browning Mazda for service and new or used car purchasing, their service and customer attention is excellent, just bought car # 3 from them

Everything was good from the beginnning. They took the car promptly and the car was ready the time they programmed it. I am happy that I have the video go check the tires, etc

My service attendant was very pleasant. She came right out. I have prepaid maintenance and needed recall issue taken care of. Quoted me 2.5 hours, done in 1.5!

Excellent experience. this purchase was much quicker and painless than I expected. All staff was excellent. Staff explained everything in detail and accurately. Facility is exceptional. Financial options were great. I like many little extras like a full tank of gas, even coffee and water in the lobby. This is was my second Mazda purchase at Cerritos location.

Great experience from start to purchase with good customer service. Kudos to Bryon sales rep for making my purchase as smooth as possible. Would recommend Browning.

Everyone I met at Browning Cerritos Mazda before, during, and after the purchase was incredible. Very knowledgeable of the product and very helpful as I first considered Mazda and compared it to other brands. I decided to purchase the Mazda and the team made the process easy, clear, and straightforward. They continued to provide technical and parts assistance even after the sale.