Eastern Shore Hyundai

This dealearship doesn't honor the warranty on products that they sell.!!! They do not disclose the truth about products they sell. Terrible service. Long... wait time,

I was very pleased with the courtesy and fast service while having my Kona's first oil change done....very comfortable waiting area! I will be back!

Greg was a knowledgeable and professional associate. He was quite friendly and helpful and did not pressure us in our decision.

Alex Tarvin was our sales person and I cant brag enough on her. She helped us find the perfect car. The whole experience was great. We love our car... and will be back when we need another vehicle. Everyone at Eastern Shore Hyundai was very friendly. I would highly recommend anyone to go there for when they need a vehicle.

I couldn't ask for better service. Eastern Shore Hyundai always seems to exceed my expectations. Work is completed on time and the quality is always... "spot on". Jonathan and his team the "BEST".

Thank you! Every year just before my birthday, I get a present from you. I get an Auto Butler service package that gives me a nice clean car to celebrate... my birthday. This year I'll be taking my Sonata to New Orleans to celebrate. Thank you for this thoughtful gift.

While the salesman, Denis, was good, we were less than pleased with the sales manager, Danny. Denis was courteous and professional. However, neither of... them listened to our needs. We wanted to see a couple of used SUVs, a Honda and a Toyota. Danny kept pushing us toward buying a new Hyundai which was not at all what we were wanting. It was all about their sales push and not about our needs. We did not purchase and will not be back.

Great Purchase Experience! When I recently decided to buy my first Hyundai vehicle, the new Kona, I was encouraged by so many positive reviews concerning... Eastern Shore Hyundai...and now, after buying my Kona from them, I'm adding my own positive, thumbs up review! The staff was very courteous and professional throughout the entire experience, from scheduling the appointment to test drive the Kona I was particularly interested in, to driving it home as it's proud new owner a few hours later! My salesperson, Darrick Heath, made every aspect of the buying experience very pleasurable, from the initial meeting and tour of the dealership facility and being introduced to all of the staff and the test drive, to going over the checklist of things I needed to know about features of the Kona and other info that was very helpful...he was very knowledgeble and enjoyable company throughout my visit! It was nice to not be pressured into buying extras, for once! I paid cash, so I didn't interact with the finance staff. I thoroughly enjoyed buying from Eastern Shore Hyundai...and wow, my new Kona SEL is fantastic! It is everything I'd hoped it would be and exceeded my expectations! Thanks, Darrick and all the staff at Eastern Shore Hyundai!

They have a great lounge and will make you comfortable. Was pulled away from pre approved financing for a fractional better interest rate to have loan... returned from their reccomended lender for a criteria the finance manager knew about! Also the tire policy thats supposed to cover "everything" covers nothing. They even had us thinking they could do it...called us to come in...and let us sit in the lounge for 2hrs! Never anyone telling us they still didnt even have tires on hand to do it! Atop all this GUARANTEE they will call you with a survey....but if you have a complaint, never expect a follow up or an offer to make it right! I would expect this from a pop up lot, but not a "reputable dealer."

I went in on a recall thinking it would take a while. They said about an hour but it was more like 45 minutes. Everyone very friendly, courteous & helpful.... AND I enjoyed my delicious cappuccino while I waited! They have the best!