Reviews

1.0 out of 5 1.0
13 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    October 15, 2018

    I have asked numerous times for a vehicle history report on two of their used vehicles. Just keep getting told to call. No, I want a copy of the report,... like most used auto dealers will supply. Why is that so hard?? Something to hide?? NO SALE then.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    June 29, 2017

    DON'T WASTE YOUR GAS OR TIME THE PLACE IS NEVER NEVER OPEN !!! ENOUGH SAID! !!

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • July 31, 2011

    I was 600 miles away and decided I wanted a bmw that DND had. I rode a bus to NJ and they meet me at the station. They weren't late which was nice. The... car was ready and everything I hoped for. I fully recommend DND to anyone. Thanks again, love the bimmer ! - Justin

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    5 people out of 12 found this review helpful. Did you?
  • 1.0 out of 5
    May 26, 2017

    Have Called & Stopped by many times, Nobody is ever There, Have left messages Never get a return call, Stay away from this place It's a waste of Time,

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    April 20, 2017

    Every time I go there the place is dark locked up No One Ever There, I have been here for few months trying to test drive & The place is a M A Joke!!!... Never Again!!!

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    September 5, 2016

    This was my first real time buying a car on my own. I'm a grad student so not only did I need something reliable, I needed to be able to afford it. I... scoured the internet for trucks in my area (Binghamton, NY) - everything was over $10k and over 100k miles. Student loans are a black spot on anyone in my position, which makes it hard when looking for an honest, reasonable dealer with a good loan officer. I originally called about a car that was a little over 100K miles but under $5k. I got two calls the next morning from David. I called back and I was almost floored by his honesty. He said the car was making a "small sound" and he "wouldn't feel right" about selling it to me unless it was at a much lower price. He then recommended a truck that had only 66K miles for $5K with a perfect Carfax. I had no idea how it could be that low (compared to Binghamton prices) so I drove down to NJ for a test drive. Not only was it everything that I wanted, he held the truck while I got my own finances in order (for almost two weeks). There were more than a few interested parties with cash in hand. But he held true to his word and held it because he said he would. I have heard so many horror stories from my friends buying cars from smaller dealerships. I have to say that this could not have been a better, easier, or more enjoyable experience. I would recommend DND Auto Group to anyone looking for an honest dealer and positive experience. My name is Rebekah and it just so happens that his daughter is also named Rebekah. So rarely do I find strangers with my best interests in mind. It is even more rare to find someone who knows how to spell my name. It was, as they say, kismet. To DND Auto Group - Thank you for a wonderful experience and I'll make sure to stop by and say hello very soon!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    January 29, 2016

    Bought a car from D&D about a week agoe and found that had some major issues with the vehicle I called Denis he took care of the problem immediately without... giving me a hard time whatsoever he's a real stand up guy and I would definitely buy a vehicle from him again without a doubt love the service can't say enough good about the man thank you Denis from Erik

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    June 12, 2014

    Just like to note that we recently purchased a pick-up from DND. The truck was in great shape and the price couldn't be beat. This was our second purchase... from DND and Dennis has always been very helpful. I would recommend DND to my friends and family anytime. They are easy to do business with and never pushy. Oh, and their mechanic Forest in the back was extremely helpful as well. If your in need of a good used vehicle, look these guys up!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    June 10, 2014

    I recently purchased a 2000 Ford Excursion 7.3 Powerstroke with 170K listed on Cars.com. from DND. I came 600+ miles to pick it up and found the vehicle... to be extremely close to expectations and I am totally pleased with the vehicle and all aspects of the transaction. Knowing that I would be driving it 600+ miles back, Dennis had it serviced and ready to go - even put on new wipers since he knew I would be driving through heavy rain. There were no problems on the trip back or since. I had some concerns prior to purchasing after reading some of these negative reviews, but I knew what I wanted, asked the right questions and got straight answers. There are going to be a few complaints in any business, especially with used cars, but these can probably be traced back to inexperience, failure to do one's homework and maybe a little bad luck. And a little research on the internet can steer you away from troublesome vehicles from the start. Unfortunately, most satisfied customers don't take the time to write a positive review and, if they did, based on my experience, I believe it would show there are a wealth of pleased DND customers out there!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    June 5, 2014

    Do not buy cars from DND....They sell cars knowing that they have major issues! Earlier this year we bought a 1999 Volvo for $2,500 and it has had nothing... but problems from day 1. It stalls while driving, just dies in the middle of traffic and won't start again for some time. This is very dangerous for the young driver it was purchased for. Two local mechanics have told me that this car was a RIP OFF. We have put $1,000 into it and still sits in my driveway because it needs an electronic throttle module that only the dealer can replace. The ignition also needs to be replaced. Now trying to sell this heap, only difference is that I am being HONEST with the buyer. Oh and I'd also like to mention that there was a container of antifreeze in the trunk. My husband asked if it was leaking and they said No even though we could smell it! They supposedly fixed it while we went out well apparently not since it overheated the first week and I had to tow it to our mechanic. Shame on these people!

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
    Dealer Response

    Unfortunately the customer did not purchase a warranty which they were offered. Also every customer has the ability to take the vehicle to their mecha...nic or bring one along with them before they purchase. We can not know in any capacity any issues that arise from a used vehicle. If they would have contacted us regarding any issues we would have gladly made an attempt to help them out. Unfortunately you cant please everyone.

View More Reviews