Advance Auto Brokers

1.0 out of 5 1.0

Reviews

1.0 out of 5 1.0
32 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    July 11, 2018

    My wife and I saw a really nice jeep jk unlimited, stop and went into this place and the jeep did not have fenders on it, so I asked the wife of the owner... about the jeep and the first thing she said after the price was "we already ordered the fenders for it" so I said ok cool, we started the paperwork and numeros time the owner (I believe his name is Dale)repeated a few time they ordered the fenders from Ebay and soonest they get it in he will call me, also his son said the same thing when we test drove the jeep, so we finished the paperwork and we drove away in the jeep. A week past by I called them couple time during the first week and he said yea he is waiting on them, after that it was, they should be in his carlot by tuesday of the 2nd week but this time he said that was a local guy who was going to drop them off right before 4th of July, after that he gave me the guys number for me to go and pick them up, I texted the guy and his answer was " I already got rid of them because he was supposed to pick them up on Tuesday" so I called Dale and he was like "the guy is lying to you, let me call him" so I waited till Saturday and call back and this time I was told "well when you took the jeep it didnt have the fenders actually it looks better that way" couple days passed by and I call again today 7/11 and he said "well that was something extra I was doing for you". Dont take me wrong I understand we drove the car away with out the fenders and I should have him write down, but my point is be aware they are not 100% honest and they word apparently means nothing to them, so once again be aware of this place if you can go somewhere else do it, also none of the fluid in the jeep were changed before the jeep was sold to me

    2.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    June 27, 2018

    Everything under the Sun was wrong with the 2006 Toyota Corolla I purchased for my daughter February of this year! If I could give a 0 I would! Where do... I start from the wrong size battery to speakers missing out of the back, coils shot, air hose ducktaped, no back seat belts before we pulled off the lot I was told my concerns would be addressed while we were there. Tires were all missing one lug nut and we had a hour drive home! Check engine light came on the next day and I get a notice that the airbag is recalled and they still sold this vehicle! I am definitely reporting them to the BBB being I was told they would fix these thing's but gave me the run around since I purchased the car in Feb. 2018 and got put on hold for 15 mins today and sent to a full voicemail each time I tried calling back. BEWARE!

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • March 26, 2017

    I live in New Orleans and I purchasss a minivan sight unseen. The salesman was honest about the condition and was very helpful with the paying and shipping... process. If I had to buy another car long distance it would be from them. Thanks for bringing great customer service back to America.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    June 19, 2017

    Quick buying process, fairly straight forward. space filling words go here.

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    June 17, 2017

    We had an overall good experince. Very professional staff.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    June 15, 2017

    Great service. everyone was kind and helpful. worked to please the costumer.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 12, 2017

    I had a great time here, overall a great experience. Bought a good quality car for a great price. Would recommend this dealership to friends and family.... Very friendly and professional staff.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 9, 2017

    the staff was friendly and made sure i was satisfied and made sure they met my every need thanks victoria and nat....

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 9, 2017

    This was a great experience and there was great customer service. i would recommend this place to anyone. im going to enjoy my new ride!!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 9, 2017

    As soon as i parked my vehicle within the dealership i was greeted by MOE with a great smile! Invited me inside where i spoke to Nat the general manager... and the whole staff definitely treated me respectfully and with care. Made sure i was comfortable with making the purchase with my new vehicle!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews