Brand New junk
I bought a new Forerunner and it sat in the shop for 22.5 days out of the 45 I owned it. I went back to Jeep.
I had a wonderful shopping/buying process with Orr Toyota. From walking in the door to walking out with new keys in my hand. Thank you again for making my car buying experience easy!
Service department scam
The service department is a rip-off, proves for parts are inflated to pay for their building and salespeople not selling. The scam is to have customers pre-pay for parts and then they go to the junk yard and pull parts from salvage cars. Rule this request to see your the new part before it’s installed . I’ve spent over 1000 dollars only to find out I just replaced parts on my car just to spend money.
Was made many promises by the salesman about the car that I was purchasing. When they turned out to not be true, I went to the dealership. I was told it sounded like the salesman had done nothing wrong. Lies and extreme sales pressure are a guarantee. Protect yourself and shop elsewhere.
I drove from out of state recently to purchase a vehicle from this dealership. As to be expected, I was a little bit worried about making such a drive to buy a used car but shouldn't have been at all. It was one of the easiest and pain free experiences I've had at a dealership. These guy are a great group of folks. I'll buy from them again in the future I'm sure.