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ALM Gwinnett

(1,169 reviews)
Visit ALM Gwinnett
Sales hours: 9:00am to 9:00pm
Service hours: 10:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 10:00am–6:00pm
Tuesday 9:00am–9:00pm 10:00am–6:00pm
Wednesday 9:00am–9:00pm 10:00am–6:00pm
Thursday 9:00am–9:00pm 10:00am–6:00pm
Friday 9:00am–9:00pm 10:00am–6:00pm
Saturday 9:00am–9:00pm Closed
Sunday 12:00pm–7:00pm Closed
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

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(678) 430-8039 (678) 430-8039

Inventory

See all 247 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2006.
Our friendly, dedicated team at ALM Gwinnett, wants to help you find the perfect vehicle at the right price point. We'll answer your questions, let you explore your favorite vehicles, and take you for a test drive so you can see what it's like to get behind the wheel. Of course, you can shop with ALM Cars from anywhere in the United States because we offer nationwide shipping. This lets you take advantage of all the perks of shopping with us no matter where you are. Fees vary based on where you want us to deliver the vehicle, and you can contact our team to get a quote. Customer satisfaction is always our primary goal.
With our Five-Day/300-Mile exchange policy, you can swap your vehicle for something else from our inventory ..

Service center

Phone number (678) 430-8039

Service hours

Monday
10:00am–6:00pm
Tuesday
10:00am–6:00pm
Wednesday
10:00am–6:00pm
Thursday
10:00am–6:00pm
Friday
10:00am–6:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(1,169 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of ALM Gwinnett from DealerRater.

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The client service and great attitude of their crew left

The client service and great attitude of their crew left me with a favorable impression while interacting with them

The client service and great attitude of their crew left

The client service and great attitude of their crew left me with a favorable impression while interacting with them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Their customer service is approachable, they treated me

Their customer service is approachable, they treated me with courtesy and provided all the necessary information to ensure I felt completely confident

Their customer service is approachable, they treated me

Their customer service is approachable, they treated me with courtesy and provided all the necessary information to ensure I felt completely confident

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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The team at this dealership was exceptional, sharing the

The team at this dealership was exceptional, sharing the car's features with me with such care. Their guidance felt effortless, and their customer service was truly remarkable

The team at this dealership was exceptional, sharing the

The team at this dealership was exceptional, sharing the car's features with me with such care. Their guidance felt effortless, and their customer service was truly remarkable

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Spoke with Amani Johnson to inquire about a vehicle.

Spoke with Amani Johnson to inquire about a vehicle. But they refused to provide the total price of the vehicle when asked. Games and terrible service.

Spoke with Amani Johnson to inquire about a vehicle.

Spoke with Amani Johnson to inquire about a vehicle. But they refused to provide the total price of the vehicle when asked. Games and terrible service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Awesome and personalized attention, I've to highlight

Awesome and personalized attention, I've to highlight customer service team, they sent me all the request information and different purchase options

Awesome and personalized attention, I've to highlight

Awesome and personalized attention, I've to highlight customer service team, they sent me all the request information and different purchase options

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Good experience with this dealer, they behaved in a

Good experience with this dealer, they behaved in a professional and trustworthy manner, offering me several interesting purchasing options through their attentive customer service department

Good experience with this dealer, they behaved in a

Good experience with this dealer, they behaved in a professional and trustworthy manner, offering me several interesting purchasing options through their attentive customer service department

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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I was very pleased with my interaction with this dealer,

I was very pleased with my interaction with this dealer, as they have a customer service team ready to quickly satisfy any requirements, they attended to me very quickly and with very useful answers

I was very pleased with my interaction with this dealer,

I was very pleased with my interaction with this dealer, as they have a customer service team ready to quickly satisfy any requirements, they attended to me very quickly and with very useful answers

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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This dealer left me with a pleasant impression thanks to

This dealer left me with a pleasant impression thanks to its outstanding group of customer service employees, they were friendly and focused on providing me with answers and solutions

This dealer left me with a pleasant impression thanks to

This dealer left me with a pleasant impression thanks to its outstanding group of customer service employees, they were friendly and focused on providing me with answers and solutions

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Avoid these guys at all cost.

Avoid these guys at all cost. I thought a link from Sam's Club would mean they would be reputable but they delivered my car with check engine light on and hung up on me numerous times, I now have 2 weeks on my extended temporary tag and cannot even get anyone at ALM Gwinnett to answer the phone and same for corporate. Called another branch and they answered but told me they did not have a way to get me in touch with anyone at corporate. The few employees that were responding and returning calls have now all left the company. One of them even told me "That place is a scam"

Avoid these guys at all cost.

Avoid these guys at all cost. I thought a link from Sam's Club would mean they would be reputable but they delivered my car with check engine light on and hung up on me numerous times, I now have 2 weeks on my extended temporary tag and cannot even get anyone at ALM Gwinnett to answer the phone and same for corporate. Called another branch and they answered but told me they did not have a way to get me in touch with anyone at corporate. The few employees that were responding and returning calls have now all left the company. One of them even told me "That place is a scam"

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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Good customer service, friendly, polite and correct,

Good customer service, friendly, polite and correct, attentive staff, attentive to everything the customer needs to know, but something very important, without pressure

Good customer service, friendly, polite and correct,

Good customer service, friendly, polite and correct, attentive staff, attentive to everything the customer needs to know, but something very important, without pressure

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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